Lumon is by far and away the best FX company in the UK, great friendly service and very good fx rates. I have been using them for 15 years, when back in the day they were Foreign Currency Direct. Highly recommend.
25 August 2026
Reply from Lumon
Good afternoon,
We are so happy to hear about your long-standing positive experience with us, stretching back to our Foreign Currency Direct days!
We truly appreciate your kind words about our service and rates.
Thank you for your continued loyalty and high recommendation.
RAC European Breakdown Insurance. I had a blowout on the autoroute and managed to limp off the autoroute on a complete flat tyre. After 1 hour of speaking to the RAC, they handed me over to RAC France to repeat the exact same information. The RAC said it was not their problem as I had broken down on the motorway and to call emegency services 112. I hadn't, I had managed to get off the motorway through the toll gates and onto a public road. That is why when I called 112, they said I wasn't on the motorway and it wasn't their problem. I spent €1,000 sorting this out and taking 6 hours. My dog had to go to the vets re heatstroke (12 year old dog in 39c for hours all because of the RAC). I hope you read this David Hobday (Head of RAC) because I am taking legal action against you. The RAC left us to rot and almost killed my dog. They are negligent. I went with them as they are cheaper than the AA who I have used before. What a huge mistake. These people take your money but have no intention of helping. The lady on the call in France told me to say to 112 that I had children in the car. How unprofessional to ask me to tell lies. I urge you not to use this uncaring negligent company and use anyone else instead. The service offered by this company on the day was borderline criminal.
Just dreadful, still waiting for 2 T-Shirts 5 weeks after ordering. Zero communication. I am expecting the quality to be rubbish as well now. Do NOT use this company its dreadful.
Treadmill went wrong again and Roshan once again fixed and replaced parts in super quick time. Roshan is the best technician I have ever used for any equipment. Highly recommended.
These people are criminal. Failed to deliver tickets despite telling me they were on the way. Wasted 2 hours contacting them. Wasted £120 in travelling costs to the venue. Their AI chatbot is the worst I have ever seen and it ghosts you and refuses to answer when you ask question like (can I get my money back). The people running this scam site should be in prison. I am taking legal action against them and would urge people to not use this detestable company.
Amazing service, ordered at 5pm, delivered at noon the next day. That beats Amazon. Impressed.
31 August 2025
Reply from Appliances Direct
Hello,
Thank you for your fantastic feedback! We're thrilled to hear that you had an amazing experience with our speedy delivery service. We aim to provide efficient service to all our customers, and we're delighted that you were impressed with the quick delivery of your order.
If you ever need anything else, feel free to visit our other brands for a wide range of products.
There is just no point to this app, its like a poundland Reddit. It's for old people and about as useful as Myspace. This app is for the graveyard, adios amigo.
Dreadful left wing illegal immigrant loving arse wipe paper that wants to destroy Britain with its left wing marxist woke agenda. I find this paper abhorrent and anti British. Defund the Guardian.
My client manager is excellent. Been with Lumon for over 10 years. Always first rate.
6 May 2025
Reply from Lumon
Good morning,
We are so glad to hear that you have had such a positive experience with our client manager.
We appreciate your loyalty and continued business over the past 10 years.
We strive to provide excellent service to all of our clients, and we are thrilled to hear that you have been satisfied with your experience and thank you for choosing Lumon!
Fraud company that makes you wait hours online queuing that turfs you off at the last minute. Disgraceful unethical company. Do NOT use them, they are utterly devious.
Joke two bit of a company. At least I got into Ticketmaster for Oasis tickets. These guys are amateur Poundland championship pretenders. Don't bother with them as they can't handle it if more than one person is online. Utterly pathetic. Boycott this site.
31 August 2024
Unprompted review
Reply from Gigs and Tours
Hi, sorry you feel this way. During very busy onsales with lots of customers trying at the same time, it is inevitable some may miss out on tickets, I am sorry if this was yourself on this occasion. Thanks ^P
Booked a hotel in pamplona with this company, they said you could take dogs, then after booking said the dog has to be under 25kg so they cancelled me. I will never use NH hotels again and neither will my friends. You have lost lots of money. Every hotel in France I have booked takes dogs, the Spanish and NH hotels are pathetic.
Do not use this company. They are robbers. They cancelled my trip (Trasmed) on 26 May and won't give me my €250 back. They have ignored 3 e-mails and hang up on our telephone calls. I have had to go to the police and denounce them. Use GNV OR Balearic instead, this company is criminal.
26 May 2023
Unprompted review
Reply from Grimaldi Lines
Dear Customer, we regret that the service provided did not meet your expectations and thank you for bringing this to our attention. Our aim is to maintain a high quality of travel on board our ships, so we offer our sincere apologies.
If you would like to make an official complaint to our company, please visit the dedicated section on our website (https://www.grimaldi-lines.com/it/reclami/) and submit any documentation in your possession. You will receive a reply as soon as possible.
Thank you for your valuable cooperation. GRIMALDI LINES
Do not use this company. They are robbers. They cancelled my trip on 26 May and won't give me my €250 back. They have ignored 3 e-mails and hang up on our telephone calls. I have had to go to the police and denounce them. Use GNV OR Balearic instead, this company is criminal.
Booked premium economy flights to LA with these jokers. Their price was about 40% cheaper than other sites. They took my money then 3 days later said that in order to secure these flights I had to pay £7000 more, that is 350% more than what I paid. Of course I didn't proceed but they still have the same flights up on their website. They basically hook you in with flights they can't honour hoping you will pay the difference. SCAM company based in the Czech Republic, avoid at all cost. Use Opodo or skyscanner instead.
9 January 2023
Unprompted review
Reply from Kiwi.com
Dear M Graham,
As explained in our communication, the flight market is a very dynamic one, prices tend to change very often, depending on the time and date, therefore it might have happened, that during your reservation process the price has already changed. This event could also happen to you if you would be booking directly on the website of any airline.It can also happen that the flight database which is presented to the customers with the flight ticket prices was not updated according to the real-time data provided by the airlines that our search engine is looking for when you are selecting your flights. Ultimately, the airlines are setting the prices and changing them as they see fit as flights are their property.
Should you have any questions in the future, don't hesitate to reach us by replying to our email thread.Wishing you all the best.
Fantastic purchase and great quality leather phone cover.
8 November 2022
Reply from TORRO
Good Afternoon Mark,
Many thanks for your order with TORRO and for taking the time to leave a review, we really appreciate it. We're delighted to read that you are happy with your purchase and the service you received.
Please let us know if we can provide further assistance at any stage and we will be more than happy to help.
Sat in an easyJet plane on the runway for 4 hours waiting to take off, offered some crap snack and soft drink wow. On arriving at Palma airport was informed that my hire car booked through easyJet had been given away as I was late???? Unbelievable. I was late because of easyJet!! To add insult to injury they wrote to me saying its my fault and I would have to pay in full, even though these criminals re-hired the car out and so have made double the money on the car. It is legalised criminality. DO NOT USE EASYJET. Ryanair and Jet2 are better. If you have to use them DO NOT HIRE A CAR from them otherwise they will steal your money even if its their fault. My wife and I are easyJet plus card holders but will never set foot on this scamming airline again. Hope they go bust.
Absolutely dreadful company. Rubbish service and second rate staff. Today July 18th 2022 I sat on the Runway at Luton for over 4 hours whilst the runway melted. Finally got to Mallorca, was in a queue for 70 minutes, then was told you are 5 hours late, we dont have a car for you as we have given it away but still charged me, so they are getting double money on the car (how does that work) 🤷♂️. What a $hithole company. Every flight is delayed these days. They have also changed policy and take over a thousand pounds from your account for "insurance" and guess what, you don't get it back for nearly a month after you return home. Nice cashflow and interest scam from them. Please please please do not use this company. You will get crap service, feel stressed and by the way get a terrible car. My last car didn't actually have the ability to lock the doors 🤷♂️. Please use a more expensive company like Europcar or Sixt. In the end you end up paying less money and have a less stressful situation. RecordGo is the worst company I have ever experienced. Look at their reviews. 54% poor or bad, that is unheard of in reviews 🙈. Surely they have to go bust soon and you wont get your money back! AVOID at all cost.
18 July 2022
Unprompted review
Reply from Record go Mobility
Hello, when you make a reservation with an intermediary, it is not we who have control over it. Therefore, if they mark the reservation as incomplete, we no longer have a way to access it. At that point, unfortunately, the only option we can offer you is a new reservation. We are sorry that you were not satisfied, but all this is detailed in the T&C.