Pete Wells

Bought insurance through them and wasn’t allowed to claim bonus for a period of time by which the claim had expired. Seems one big con…….hope I’m wrong

Darren Monks, Severn Trent No. 14334475

Attended to remedy blocked drains and worked tirelessly in the hot June weather. Without complaining sorted the blockage, cleared the drains and was professional, pleasant and informative throughout

Nightmare……and they couldn’t give a damn. They have Government contracts or better known as à license to print money. Because they certainly don’t print vouchers
The idea is to mess you about, string you along, until the attitude is, forget it, it’s not with the hassle
Another £20 in their pocket
To be fair, after a third phone call I now have a £20 voucher
Not worth the effort

I thought I had experienced the worst of the worst in my twenty years of hiring cars From GoldCar to Million Car Hire. I have just found a new low. Klass Wagen. Collecting the car was a rip off, (hidden extra) so I should have been prepared when dropping off car. But even they surprised me with their practice. On checking the car, already covered in blemishes, the guy went straight to, and I mean immediately, to a dot on the windscreen. I mean a dot! There was a similar one an inch away, which had been recorded, this was a new one! Apparently. €750 was the demand. I was to sign acceptance or the block on my credit card would be utilized. I walked away, signing nothing. If I had time, but with a plane to catch, I would have called the GNR, who incidentally were departing as I arrived. Unfortunately, I cannot say they are the worst, I just haven’t experienced worse. I just hope Karma exists.
UPDATE
Nice to read the “innocent rep-lie”
If only…….if only all existing damage was itemized, if only there was a level of damage deemed acceptable, as with the other (few) hirers, if only you showed some common sense over greed
THANK GOODNESS……..thank goodness I refused to sign for the damage, thank goodness I contacted my bank to refuse to bend to any demand for 750 EUROS!!!…..thank goodness I contacted my insurer……thank goodness my stance worked
I received an apology stating the “damage” was minimal, without admitting fraud……
I have learned a valuable lesson….
THANK GOODNESS

Shuttle bus waiting at Faro airport car park, quick and efficient collection of car, clean and modern. Drop off hassle free and quick return to Faro well in time for return flight
Enjoy Car Hire have always found Car Hire Companies, competitive on price, no hidden extras, the bonus being free cancellation and full refund ‘if’ you find a cheaper rental up to 48 hrs before booking due to commence
Always the first company I try when hiring a car, thank you EnjoyCarHire

Excellent service from EnjoyCarHire’s trusty agents
Very professional, smooth collection and drop off, coupled with a modern reliable car
Thank you

As most often the case, met at airport, punctual, quick transit to collect. Smooth process, friendly staff.
Clean reliable car, full tank, no hassle, and away. Car return even easier. Would always try to use EnjoyCarHire and Centauro added to the experience by meeting us in Arrivals with a sign, letting those further down the line know we had arrived
But like with any car hire, do check condition of car before driving away

Reliable, friendly and efficient.....what else do you need....good rates as well!

Bought bike and within short space of time gear cable guide broke
Returned for repair, they expected a "two minute" job to take five days
Eight days later no word....and unable to contact
It's a hell of a drive to go on spec

A big mistake.
Immediately after paying for credit, unable to make a single call.....even to Customer Services
emails unanswered
Thank goodness I paid on credit card
Had it refunded
Lesson learned
If you want cheap calls abroad.....Lycamobile or Lebara.......or anyone but Vectone!

Enjoy Car Hire, always deliver reliable clean cars at the most competitive rates. Well pleased
***** 👍

would be nice not to be looked on as a cash cow

A large portakabin hosting a plethora of rental companies, keeps the overheads down which ultimately mean savings over "big" name brands, usually.
Happy to use again and again

Expected to see a rep on arrival but had to wait five minutes, which felt like twenty!
Other than that everything was smooth and professional, even to the point of charging 80€ to fill the tank of a Renault Twingo!
But that aside, car was as new and a joy to drive?
Was prepared to pay the extra for insurance, something I don't normally do, but on finding out the charge for petrol, chose to "risk it"