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EnjoyTravel.com Reviews 

12,417
•
TrustScore 4.5 out of 5

4.4

Car Rental Agency
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Review summary

Created with AI, based on recent reviews

Looking at 4,220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the platform is exceptionally easy to use and navigate, turning the entire booking process into a quick and seamless experience. Travelers frequently mention finding very reasonable rates and fantastic deals that make renting a vehicle much more affordable than alternative providers. Though some reviewers were not happy with extra costs, many noted unexpected charges for additional insurance or exceptionally high security deposits upon collecting their vehicle. A few other people also felt that certain fees lacked transparency and could have been communicated much more clearly during the initial reservation steps.

What people talk about most

Booking process

Customers report positive experiences with the booking process, highlighting how simple, quick, and efficient... See more

Price

Users describe positive interactions with price, highlighting competitive rates, great deals, and reasonable... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple, quick, and very easy to... See more

Service

Reviewers highlight ambiguous aspects of service, showing highly polarized opinions among consumers. While... See more

Website

Consumers express general satisfaction with the website, praising it as quick, clear, and easy to navigate.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really do dislike the need to add extra costs for 'proper' insurance. I also couldn't find the mileage limit

Company replied

Rated 4 out of 5 stars

The prices fluctuated slightly and quickly but still better deal than a lot of others.

Company replied

Rated 4 out of 5 stars

The booking had all the selections from Skyscanner, so it was quick.

Company replied

Rated 5 out of 5 stars

Easy to navigate website. Good price with discount for car parking at JetPark 3 Manchester Airport. Used Enjoy Travel before for hired car.

Company replied

Company details

  1. Car Rental Agency
  2. Price Comparison Site
  3. Travel Aggregator

Written by the company

EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.4

All reviews

(12,417)

5,906 reviews in the last 12 months

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Rated 5 out of 5 stars

Car rental booking

I have only done booking so far for a car rental. This was smooth. While I was offered 30% first booking code, I did not find any place to put the code in. Apart from that the booking process was smooth. The real test comes when I go for pickup tomorrow.

5 September 2026
Rated 1 out of 5 stars

I emailed Enjoy a week prior to…

I emailed Enjoy a week prior to travelling with a number of questions which they did not answer.

Upon arrival in Spain the car hire company demanded a €3000 deposit, Enjoy had informed me it was going to be €1400. The Car hire cost €442 which Enjoy informed me would be €188.

We arrived at 11pm and went to the Car Hire Office to collect the car as instructed by Enjoy.

This information was also incorrect as we needed to make a trip back to Arrivals to collect the Car Keys.

This was frustrating for us and our young grandchildren.

I done really know what we paid Enjoy for!

I would heartily recommend that other travellers find alternative providers.

30 August 2026
Unprompted review

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