Bristol Airport Bewertungen 

We travelled on Easyjet yesterday morning. The check in was chaos as was security. We waited 30 minutes in the check queue with hundreds of passengers. As security was so busy we paid for fast track. It seems that the airport offers flights to many destinations but does not have the check in or security capacity to cope with the volume of customers. From 5:55am to 7am there were over 25 flights departing. We boarded our plane only to be told we would be departing 30 minutes late. Air traffic control said this was due to the number of flights departing! This was the worst departure we have ever experienced in many years of extensive travels.

DO NOT waste your money on the Meet and Greet Premium parking at the airport.
We travel with our sone who uses a wheelchair usually I drop off my wife, some and baggage at the drop off area and then go off and park the car. This year they introduced the Meet and Greet Premium parking where you are met buy someone who takes your car on your arrival and has it waiting for you when you arrive. We thought this might be easier.
So we arrived at the planned time with noone to greet us. The phone number given went to voicemail. Even the usual parking personnel couldn't contact them so they sent someone to go and knock on their door. 30minutes after our arrival we were greeted! Would have been quicker how we operated in last years

Daylight robbery at its finest!
It is now more expensive to park at Bristol airport, than London Heathrow. Pre book online as soon as available. Absolutely disgusting greed from Bristol Airport and the service is shiz a! Brand new multi storey and it’s still near impossible to find a space - the technology to have a green light and boards indicating where spaces are has been available for YEARS, you’re charging absurd pricing and yet you still didn’t use this! Disgraceful. I’m sick of being robbed blind from every angle, constantly.

Used airport to pick someone up today. I was absolutely disgusted poor signage to car parks. Ended in the short stay car park. Ended up in there for 1hr due to passenger been a long time exiting arrivals. 1 hr £30 Three weeks ago I picked him up at Heathrow. Due to delays in baggage I ended up in there for 3 hrs charge £28 for a well signposted car park completely under cover the whole time. Disgusted with the greed of this airport

My experience of Bristol Airport's new mid-stay car park was appalling. The car park is poorly conceived, designed and implemented.

In brief:

It is very poorly signposted from arrival at the airport through to exiting the car park. The car park's barrier exit is absurdly narrow and, due to the layout of the parking bays on the approach to the exit from the west side, a multi-point turn was required to align my 4.6m long vehicle sufficiently to pass through the extremely narrow and obstructed barrier exit.

In full:

The booking confirmation instructs drivers to follow the red-coloured signage to the mid stay car park. This is quite clear until you are past the east-side roundabout, where the signage indicates that you are on the way to the airport exit, without also indicating that you are on the correct route to the mid-stay car park, which causes confusion.

Upon finding a parking spot in the mid-stay car park, the pedestrian signage for the route to the terminal is also unclear, with passengers expected to navigate to the multi-storey car park, through it and to the transport hub, without adequate signage.

Returning to the mid-stay car park is even worse. Once you exit the transport hub's lift on Level 1, there is no immediate signage instructing pedestrians whether to turn right or left to reach the pedestrian exit to the mid-stay car park. Signage only becomes apparent once you have already taken the right turn.

Within the mid-stay car park, there is no signage pointing towards the exit until you reach the exit itself, where the only signage is a temporary swing-board pavement sign.

The barrier exit of the car park is far too narrow and has multiple obstructions, making exiting from the west-side approach in anything other than a small car needlessly difficult.

My mid-sized, long-wheelbase van required a multi-point turn to square up sufficiently to safely pass through the narrow exit. As parking bays are located directly opposite and close to the exit, there is very little room in which to manoeuvre and square up to the barrier.

Whilst performing the multi-point turn necessary to exit, the automated barrier system recognised my van's number plate, prematurely opened and then closed again. Once I was sufficiently squared up to pass through the barrier, I had to call for assistance, as the barrier would not reopen, either via number plate recognition or by scanning the barcode on my ticket.

Overall, this was an extremely poor experience, entirely the result of a poorly designed and executed car park that's in desperate need of serious improvement.

Terrible terrible terrible. Went to pick up someone arriving, and was met with a multitude of signposts, all with multiple destinations but nothing obvious for “arrivals” or “pick ups”. Only way to read them would be to stop. The only signs that were clear were the ones saying a £100 fine if you stop!! So drove around ended having to drive through a car park - £9.50, then stopped on some waste ground to phone friend to see where I should pick him up - £100 fine in the post I expect, then agreed on short term car park £10 fee. Never again as a taxi would be cheaper!!

i forgot my flight bag they were great let me have my key back and helped

Booked mid stay car park for the first time I have always used silver zone with no issues.
Mid stay was very difficult to find and was poorly signposted
Also signposting to terminal was poor and a lot of guess work was used.
The same feed back was voiced by others using mid stay on the day

I wouldn’t recommend if you have baggage and/or children

If you want to pay someone to damage your car, then stay at Bristol Silver Zone Parking!

Take a video of the inside and outside of your car when dropping off and collecting. I’d even take an image of the mileage.

You’ll need to report any damage before leaving the car park, exactly what you want to do after experiencing the joys of modern air travel..

My advice would be to leave your car somewhere else and keep your own keys. Heck you own it anyway.

Don’t offer a valet service if you can’t be trusted. Most people could do with the exercise of walking to their car anyway…

Returned to Silver Zone to collect car to be told that they had damaged the car when reparking it. They sent me an email that stated that they would contact me within 20 working days (four weeks !!!). 5 days later - nothing heard. When I replied to the email I received a standard response that they don’t answer emails sent to that address. No previous trouble with SZ but won’t be using them again.

Very Poor Service – Avoid This Car Park
Very disappointing experience. We were left waiting for more than 2 hours to be picked up from the airport.
Every time we called, we were told that the bus would arrive in 10 or 30 minutes, but it never came. Eventually, they stopped answering our calls altogether.
We had originally requested a pickup at around 2:00 AM, but the bus did not arrive until around 4:00 AM. The staff were also extremely rude and unhelpful when we tried to ask for information.

Waiting for over two hours in the middle of the night after travelling is completely unacceptable. The communication was terrible, the service was unreliable, and the attitude of the staff made an already frustrating situation even worse.
I would not recommend this car park. If you are looking for a reliable airport parking service, I would strongly suggest choosing somewhere else.

Total rip-off
Boycott these scumbags and fly from anywhere else - £8.50 for two minutes- not even parking - juat a roadside tow minute pick up ? Justify that you total robbing scumbags . Look at all the other reviews . £30 for one hours parking !!!!! And don’t dare stop in a fake red route road or they will try and gine you £100 . Don’t pay it . Make them try to justify the cost in court .

I offered to drive my step daughter and granddaughter to the terminal at Bristol Airport and was absolutely shocked and appalled by the parking charges.
Our drop off took 3 minutes and I was charged £8.50, which is, daylight robbery and the owners of the Airport are the resemblance of Highwayman Turpin.
£1 a minute would be reasonable and acceptable to manage traffic flow and not penalise good samaritans using the set-down and pick-up zone.

I have just returned from dropping off friends. I had to use the drop off zone and charged £8.50 to drop friends off. There is no tram or train service. To compound this the exit barriers didn't allow exit for 25mins. No apology just a surly attendant. Really poor, there was nothing wrong with my debit card it was Bristol's cheap exit technology.

A nightmare of loud noise, yelling staff and bad attitude.

I booked parking in Bristol Airport's silver zone and, when collecting my car was concerned that there may be some damage to the alloy wheels and tryes. I flagged this straight away, acknowledging that there had been some previous damage, and asked them to take some photos so we could compare them against when I arrived.

I heard back from Mandy, who works in "Customer Relations" - not the right place for her. She sent me an image of a single wheel on arrival, which had some damage, as I'd mentioned, and concluded that the matter was closed. I politely emailed back explaining that I was actually concerned about all four wheels, had acknowledged that there had been some damage and that I'd appreciate her looking into all four wheels, sending the before and after photos.

I then got an abrupt reply, refusing to look into the matter any further. Given that she had not actually looked into the issue and had only shared one of eight photos I required, I did not see this as acceptable and asked her to reconsider. I never received a reply.

In short, don't park here. If there's any issue with your car, it'll get completely ignored and you'll be faced with a member of staff who is not only rude, but entirely unprofessional.

I wanted to slightly alter our arrival time the day before the booking so called Bristol airport parking and was told they couldn't do anything about it because they had no way of communicating with the parking guys on site. Yup, that's what they said. They said it's a different company. Utterly absurd and pretty useless. So we couldn't alter anything and had to turn up early and hope we could get in early, which luckily we did. Bristol airport is run by Australian asset management company Macquarie, one of those famously rapacious firms screwing the rest of us. For example, Bristol airport does not have a customer service dept. Yes, that's right cos customers don't matter beyond milking them for cash, like charging for drop off which, of course, only occurs in the rip-off UK.

lost my key to the car and quite frankly they couldnt care less

After not being well enough to fly for the past 2 yrs this year was all stations go, we have flown from Bristol airport for the best part of 20 years, and from the car have enjoyed the shuttle drop off right outside the departures due to my disability, imagine my shock being dropped off out side a building I've never encountered before with my only knowledge was to follow everyone else, in we went to be met by something similar to a subway we just done our best and carried on following others in what begun to feel like a unorganized rat race of people shoving and bumping each other coming and going in different directions, when we got into the terminal omfg, it was like a cluster of madness walking around like headless chickens, I don't know how an austistic child or adult would cope with that, and I had exhausted my mental and pain state, the nice lady at the special assistance ask me if I'd be willing to try the new ramps they had to the planes I and was going to try, but honestly I had no more strength to give and explained the painful walk from the shuttle the ducking and diving to check in, and they'd probably end up calling for an ambulance to take me to hospital or the mad house I think she realized I needed the lift...

Fantastic service as always!
Nicolas Welsh always gives 110% and his customer service always exceeds expectations.
Have been using Avis Bristol for over 10 years.
Keep up the good work