Vereinigtes Königreich
Bewertung zu Bristol Airport
I honestly feel like I have been ripped off when I book parking at Bristol Airport. The reality is, it is a small provincial airport, that is charging its customers big boy Heathrow prices for no reason other than we are all hostages that have little or no other choice. Shame on you. No wonder the overall rating of the airport is shocking.
Bewertung zu Bristol Airport
Dropped my son off for his 18th birthday trip to Ibiza, went through the new drop and go, was in there for all of 2 mins, and was charged £8.50. I felt violated by such an extortionate fee. Listen in Bristol Airport, this cheap shot revenue grab is killing your ratings, customer like me don't like to feel ripped off. You are currently ripping us off. It does not feel nice, at all.
Bewertung zu daals
Good experience with the customer service delivery team - in particular, Geri - we nailed a date that worked for us and got quick confirmation. Thank you.
Bewertung zu Fix Auto UK
A really positive can do attitude, able to fit in with my plans, and delivered a great quality job. Post job support was excellent - Fix Auto come highly recommended by me.
Antwort von Fix Auto UK
Thank you for taking the time to review our services on Trustpilot.
We are glad you had a great experience at Fix Auto Cheltenham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Bewertung zu Evri
Oh dear, this company are so bad, I am surprised people like ASOS use them. I have ordered a 50ml moisturising refill for next day delivery. First EVRI are 2 days late delivering. Then I get a message from EVRI saying - 'the package is larger than we expected and will need a specialist courier to deliver' - more delay. Are they really saying that for a 50ml refill? Is this company in melt down? So poor. If they are not losing packages that will ALWAYS deliver late.
Antwort von Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
Bewertung zu ASOS
Beware ASOS Premier, it states next day delivery, but no item has ever arrived on time. They use EVRI, the worst courier company out there, so even if ASOS manage to get it to them on time - you can be sure it will sit for days at the EVRI depot. Just go to Amazon or if you want it quick drive to the shop, that is what I have to do. Won't bother again.
Bewertung zu The AA Breakdown Cover
Waiting over 4 hours with no updates in the App, you have to phone the call centre to get an update. Really poor service, avoid this company.
Antwort von The AA Breakdown Cover
Hi Andrew, as soon as we have any updates, your app will let you know. We've been very busy over the weekend and sorry about the delay. We hope you're okay and got home safely.
Bewertung zu Blackcircles.com
Delivered 1 tire instead of 2, customer service wouldn't answer the phone. Would recommend staying away from this company
Antwort von Blackcircles.com
Good Afternoon
I am so sorry to hear this and I appreciate your frustration.
Here at Blackcircles.com we aim to provide a seamless experience for all our
customers so this is not the usual service you would expect from us and it's
important to me that we put this right and restore your faith in us.
We really appreciate customer feedback and are always striving to improve
our processes. I also want to make sure that your feedback is passed on to the
right people to follow up.
One of our dedicated team will reach out to you.
Bewertung zu London Gatwick Airport
No parking in short stay. Signs say 344 spaces, not one available across all floors, very poor experience, avoid this airport if you are able.
Bewertung zu Laced
Call centre closed due to Covid, that was last year? now no way to 'SPEAK' to someone to cancel an order that will not be delivered before Christmas, shocking level of customer service.
Antwort von Laced
Hi Andrew.
Thanks for your review. Sorry to hear you wish to cancel your order.
Can you please reach out to help@laced.co.uk regarding your order and one of our support team will get back in touch within 24 hours to assist.
Thanks,
Laced Team
Bewertung zu LV=
Don't answer their phones, wait time over 20 mins, not proactive, customer has to chase everything, very poor. Not at all what you would expect.
Antwort von LV=
Hi Andrew. We’re sorry to hear you’ve experienced a long wait. We hope you’ve managed to chat with us by now, but if you’re still experiencing problems, please drop us an email and we’ll get it sorted for you. For life, pension and investments please email lifecontact@lv.com. For car, home, pet and travel insurance, please email LVGICares@lv.co.uk Many thanks, Alana
Bewertung zu Admiral Insurance
We had an issue with quotes changing after we had signed up with Admiral. Went to the Ombudsman and Admiral even stonewalling them when the ruling went against them. Admiral are a terrible example of corporate power over the individual, avoid using them if you are able.
Bewertung zu John Lewis
John Lewis has lost its mojo. No longer the king of customer service. Lost my wife's Christmas Present and had no solution after 2 weeks delay, product out of stock now and blamed their courier. Not the way it used to be. Oh well, Amazon wins.
Antwort von John Lewis
Hi Andrew, when deliveries fail the expectation is that we'll investigate it but expect this to be resolved quickly and I am sorry this hasn't been the case. It's really disappointing this has led you to shop elsewhere but I understand why you have taken this decision. I will make sure and feed this back to the team so we can improve our service going forward. - Matthew
Bewertung zu Primrose
Shocking returns policy, 3 fence panels, to return them they ask you to find your own courier and send them back by yourself. Their delivery guys do not pick up. That is not good customer service. Very poor.