CU

customer

United Kingdom

Reviews

Review of eBay


Rated 1 out of 5 stars

Been with this rubbish company for…

Been with this rubbish company for decades.
However they've now stopped me bidding as I've 2 unpaid items in the last 6 months.
I've spent absolutely 1000s with this disgusting company.
How dare they.
No wonder they need love island as a promotion for them because they've lost millions of customers and I'm not surprised.
What a joke

July 18, 2026
Unprompted review

Review of Tesco


Rated 1 out of 5 stars

Apart from the low quality ingredients…

Apart from the low quality ingredients and half portion sizes.
Tesco on line keeps asking for me to update my number so I click to do only to be met with a link saying they'll send a link to the number I no longer have.
All b.s they already know my number doesn't exist through tracking or it wouldn't ask to update my number.
Just utter nonsense.

July 18, 2026
Unprompted review

Review of K.D.Davis & Sons (The Greengrocers)


Rated 2 out of 5 stars

All seedless absolutely nothing good in…

All seedless absolutely nothing good in any of it.
Wouldn't eat anything seedless ask yourself why they are removing seeds. Watch primates eat fruits they go for the pips and seeds first.
Seedless isn't real fruit.
It can't grow anything or reproduce.
Useless but people don't look into these things they still think it's healthy.

July 12, 2026
Unprompted review

Review of NatWest


Rated 1 out of 5 stars

Joke bank

Joke company.
Waiting for a refund off freemans a month now.
Opened a case as still no refund issued to be told they've given freemans 45 days to respond.
Are you actually joking.
All these S-@t-@nic companies are owned by the same people RO[H-childs R@-cke-fe[[er etc own all major stores banks supermarkets the lot and can't you tell.
Working for S@-[-@N karma will come to you all.
Wrong side of history the lot of these idiots.

July 7, 2026
Unprompted review

Review of Buy Sleeping Pills UK

Review of zooplus.co.uk


Rated 1 out of 5 stars

Used zooplus for years and slowly…

Used zooplus for years and slowly watched delivery decline.
Bought my food on Thursday 150 quid for a month worth I always received the following day ao the day after now it's 5 days.
Just received an email saying expected delivery Tues.
Zooplus fix up or I'm going to take my 150 to 200 spent every month somewhere else..
I've had to buy some somewhere else or my cats wouldn't be eating over the bl0@dy weekend.
Serious your good reputation is dwindling fast.

July 4, 2026
Unprompted review

Reply from zooplus.co.uk

Hi Customer 23,

Thank you for sharing your experience and for being a long-standing Zooplus customer. We are very sorry to hear of your disappointment with the delivery service and understand your frustration.

Regrettably I wasn’t able to locate your account details based on the information provided here. For privacy and security reasons, we’re unable to investigate individual cases directly on Trustpilot.

Please contact our customer care team via https://www.zooplus.co.uk/contact_form and mention your Trust Pilot review.

We value your custom and regret that on this occasion we have not met your expectations.

Team Zooplus

Review of Amazon.co.uk


Rated 1 out of 5 stars

Absolute thieves

Absolute thieves.
I received a message from my bank saying Amazon took 32 pounds out.
As I don't have an Amazon account and it wasn't a prime membership payment either I telephoned my bank natwest who were useless saying the payment has to clear before I can open a case to get it back which will take weeks.
I phoned Amazon to be told its an old account I had but they can't give me details as the account has been closed.
So I said, another words your Absolute thieves.
You can't see why a reoccurring payment hasn't been taken because my account is closed.
Please make that make sense.
I told natwest months ago don't allow anymore payment from Amazon and they said they've blocked prime payments but 6 months on they've just gone into my account with a new card they don't have details for and literally robbed me and they can't tell me why because the accounts closed.
Thieving bars Stewards.
Putting people through Absolute hell phoning and getting absolutely nowhere for hours when I closed down Amazon months ago.
I'm fuming it's vet money for my cat now I don't know what to do for him.
Outrageous company with way to much power over your bank details and account Beware ⛔️⚠️🚫⛔️⛔️

July 2, 2026
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Can't stand Evri

Can't stand Evri.
Used to be Hermes but that went to hell so rebranded themselves.
Yet every parcel from ebay freemans or zooplus just about anyone who uses them my parcels are always behind running late.
I will be more vigilant not to use sellers who use Evri.
They will be rebranding themselves again soon because another trustpilot I just read was red across the board.

June 25, 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Yodel.io


Rated 1 out of 5 stars

A seller on ebay gave instructions to…

A seller on ebay gave instructions to have them open my door for a photo of him handing me the parcel.
I was speaking to him through my door wet out of the shower on Sunday 8.30am after having back surgery.
Driver was a complete ₩@N[ stain rude and horrible and picked my package up and took it back.
I pay for delivery not to have their pathetic little bit of power used against me to take my parcel back.
The seller on eBay hasn't refunded nor responded so I'll be sure to check if seller use yodel and stay as far away as possible. Take a photo how intrusive and rude especially as your speaking to me through the door absolute nob.

June 23, 2026
Unprompted review

Review of Calendage


Rated 1 out of 5 stars

Bloody hell I had no idea this was yet…

Bloody hell I had no idea this was yet another Chinese company.
I need a back support brace urgently I bought 4 days ago just to receive an email saying upto 2 weeks for delivery..
Honestly I'm sick of Chinese goods and scammy looking websites.
I'm really going to do my due diligence in future especially after reading trustpilot.

June 22, 2026
Unprompted review

Review of Freemans


Rated 1 out of 5 stars

Bought a duvet cover I've not used…

Bought a duvet cover I've not used freemans in decades but remember they had a good reputation.
3 days on I've no dispatch information and no emails saying it's going to be dispatched.
I was expecting it by now. Coming here and reading feedback doesn't help and I wished I'd checked beforehand.
I'll be calling them now for a refund.
Edited 4 days later.
Still no tracking I was told Saturday it would arrive Sunday today is Monday and am now receiving a refund.
Freemans isn't fit for purpose anymore terrible experience but that's what happens when the British are replaced by overseas.
Wow it's now Thurs the 25th and after being told on the 21st and 23rd a refund is on its way I've just phoned them to be told my item is in transit and was never canceled or any refund issued.
I've just opened a case with my bank now.
Horrendous company and the customer service is appalling.
Another great company gone to the dogs. Well done for Britain for selling us out overseas and collapsing another great British company.

Edited again today 30th of June still no item still no refund waiting for my bank to investigate.
Absolutely disgusting company stay well away from freemans seriously unless you want nothing but stress and a customer service that's as useful as a chocolate tea pot.

Edited on the 9th of July. After going backwards and forward between freemans outrageous none English speaking customer service being told lie after lie by both I received an email saying refund on its way.
£1.45 postage I've received not the 45 pounds for the item.
Back on the phone yet a feckking again. Never ever use this company. Social media blocked me for warning people on their Instagram too.

June 18, 2026
Unprompted review

Review of Tesco Mobile UK


Rated 2 out of 5 stars

Signal strength getting worse over the…

Signal strength getting worse over the last 10 days slowing you down at peak times and sometimes losing it altogether and can't even make a call.
But since being with tesco the amount of spam caller's is off the charts.
I get 10 a week I just block. I've been with other providers and never suffered with so many spam caller's.
Make me think there's been a breach of data sold to these companies but it's something we shouldn't have to deal with every day.
Fix up tesco.
Edit on the 23rd of June. Ridiculous data signal from 8 am to after 9 and again around 3.30 pm.
Just like giffgaff and others.
If it continues I'll be leaving tesco soon. I've had no issues for months but the past month of slowing you down at Peak times is real now.

June 15, 2026
Unprompted review

Reply from Tesco Mobile UK

Thank you for taking the time to leave your review. We're very sorry to hear this. If you require any further assistance, please contact us on Facebook or X, or head to the Contact Us page on our website.

Review of Sleeping Pills UK


Rated 3 out of 5 stars

Issue sorted out.

Problem resolved. Thanks.

June 6, 2026
Unprompted review

Reply from Sleeping Pills UK

Thanks for your updated feedback! Appreciated!

Review of KaffeK


Rated 1 out of 5 stars

Used to use all the time

Used to use all the time.
Went to buy cheap creme Brulee pods they were 110 2 years ago now 235 whilst the others in that range are 60p or more cheaper.
Then I read the ingredients.
Caking agents as bulking agents.
No thanks that's disgusting for so called caramel milk pods.

May 22, 2026
Unprompted review

Reply from KaffeK

Hello,

Thank you for taking the time to share your feedback, and we are sorry to hear that your experience has changed after being a loyal customer. We completely understand your frustration regarding both the price increase and the ingredients in the Crème Brûlée pods.

We take feedback like this seriously, and we have reached out to request some further details so we can look into this more closely. We would love the chance to better understand your concerns and see what we can do.

We hope to hear from you soon.

Kind regards,
Tobias – KaffeK

Review of Untamed


Rated 2 out of 5 stars

Was put off by wanting details of your…

Was put off by wanting details of your cats.
Age gender etc.
Not doing it you should have a choice to just buy and leave.

May 21, 2026
Unprompted review

Reply from Untamed

Hi there,

Thank you for your honest feedback, and I’m really sorry that the sign-up process felt a little off-putting.

We completely understand wanting the option to simply browse and place an order without having to go through several questions first.

We ask things like age and current diet so we can recommend recipes that are appropriate for their life stage, avoid ingredients they may dislike or be sensitive to, and make sure the recipes suggested meet their nutritional needs.

That said, we really do appreciate you taking the time to share your thoughts with us. Feedback like this is genuinely valuable and it’s passed on to the relevant team for review.

We’d still love for you to give Untamed a try in the future, and if you’d ever prefer a simpler recommendation without going through the full questionnaire, we’d be more than happy to help directly.

All the best,
Nikki

Review of Tesco Mobile UK


Rated 4 out of 5 stars

No issue with signal strength but I'm…

No issue with signal strength but I'm bombarded with suspected spam calls every day.
I'm not going to lie it's getting right on my nerves.
Over 55 in block list since joined 4 months ag.
I've never had it with any other mobile Sim service ever.
Not good tesco it's intrusive annoying why do you allow numbers to be seen by every Tom dck or Harry?
Edited from February to June.
Having internet issues for 8 days now especially from 4pm to around 7 pm it's getting like giffgaff 4g slowing you down at peak times.
I lose it completely at times I can't even make a call
Of course customer service says wipe your sim etc which is a gas light in my opinion when it's been fine for a year.
Fix up or I'm out.

February 6, 2026
Unprompted review

Reply from Tesco Mobile UK

Apologies for the delay in this response. Thank you for taking the time to leave your review and for your feedback. We’re very sorry to hear about this. If you still need help with spam calls or have any future questions regarding our network, please contact us on Facebook or Twitter, or head to the Contact Us page on our website.

Review of ManyPets Pet Insurance


Rated 3 out of 5 stars

Nice people However after being a claim…

Nice people However after being a claim with animal friends was rejected I went with these but spoke to many people who had also canceled their pet insurance as it's a scam. They'll find any excuse not to pay so I canceled this policy with that in mind.
But I'd like to state I've nothing personal towards this company I just think vets and insurance are the biggest scam on earth and for that reason I'd rather just go back to a charity to get help.

January 20, 2026

Reply from ManyPets Pet Insurance

Thanks so much for sharing this and we're sorry to hear you were unsure about us.
If you have any questions or concerns, please do feel free to reach out to us on 0345 340 4090 and we will be happy to help you!
We are sorry to hear that you decided to cancel and we wish you the best for the future.
Best wishes,
The ManyPets Team

Review of Animal Friends Insurance


Rated 1 out of 5 stars

What is the point In insurance when…

What is the point In insurance when they refuse your claim 🤔.
209 pounds refused no doubt with some lame excuse attached that people on benefits get insurance for a reason not so you pay insurance for a year or more to be turned down.
I'll be canceling in the morning. Joke rip off.
So your saying it was rejected for pre existing condition which isn't true and happened almost 6 years ago. My lawyer said no way can you use that excuse for something happened years ago and he was never treated for it again EVER that's not pre existing that's clutching at straws.
Any excuse not to pay out. Whilst your reviews look good on here on Google however they don't reflect the same.

January 15, 2026
Unprompted review

Reply from Animal Friends Insurance

Good Morning,

We are sorry to hear that you are unhappy with the outcome of your claim.

To confirm, all claims are assessed based on the Terms and Conditions of your chosen policy.

Details of what we do and do not provide cover for, can be found within your policy documents which are sent at point of purchase and every renewal after.

If you would like to discuss this further, please do not hesitate to contact the team.

Kind regards,

Becky - Animal Friends Insurance

Review of Sainsbury's

Review of Animal Friends Insurance


Rated 3 out of 5 stars

Would be nice if they answered the…

Would be nice if they answered the phone before sitting through 3 minutes of automated service then on hold another 25.
I'll update my review once I've spoken to them but seen as I paid a 25 pound fee to my vet to claim for me I'm not sure why they are bothering me with any questions to be honest they should contact my vet.
They said they've sent an email which I update a couple of months ago I've not received so obviously that wasn't updated either.

In response.
I rang a second time and spoke with you and hopefully got to the bottom of it all but my one gripe would be paying my vet a fee to do the process for me and you guys calling me asking me for information when you should just call the vets directly.
I'm not being rude but I suffer chronic pain syndrome and some days I'm just not upto everyday tasks that's why I ask the vet to do it for me.
It's just lack of communication I think..
But thank you.

December 4, 2025
Unprompted review

Reply from Animal Friends Insurance

Good Afternoon,

Thank you for your review.

I am sorry that there was a long wait when you called us. We do experience longer wait times during busier periods. We do appreciate your patience!

As no details have been left in your review, I have unfortunately been able to look into this further for you at this time. If you would like to discuss your claim further, please do come onto our Live Chat service on the website where the team will be happy to help. They are available Monday-Friday 9am-5pm.

If we can be of any further assistance, please do let us know.

Kind regards,
Sophie – Animal Friends Insurance