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I emailed ChamRider in March 2025 after having battery issues, and after sending countless follow-up emails I finally got a reply 10 weeks later, which told me to message a WhatsApp number.

I contacted them on WhatsApp and explained the situation and they asked for a photo of my battery and bike. After lots of messaging over 4 weeks, they finally offered to send a new battery, but I was sent a used PVC battery instead of a Hailong battery, so I'm unable to fit it to my bike, and it also doesn't charge.

Since receiving the battery they've been extremely unhelpful and now ignoring all my messages. I can see they're being delivered, but they're not reading them.

They are aware of my living condition and what I need to do to survive, and they "claimed" if I would supply them information of 10 bike shops in my city they would send an ebike so I can introduce to the shops, and pay me commission on the orders the bike shops make. After sending them details of not 10 but 16 shops they didn't keep their promise.

I've seen lots of negative reviews for ChamRider online which I thought were fake. Now I'm actually believing them because the lack of service I've received is appalling.

16 months later and my issue has still not been resolved.
Absolutely disgusting behaviour.

The website is very easy to use especially with in-store collection available. The website said delivery to store in 4 hours, but my order was ready to collect in just 20 minutes. The staff are very friendly and helpful, and there is a massive selection of equipment in store with literally everything you could ever need for fishing.

I bought a VS-3070 bait box because it was on a 50% off sale, so the deal was too good to refuse, and the cheapest I could find, even online.

I purchased Soundcare Q20i headphones for €27.99 on their Amazon store which were advertised as condition "Refurbished - Excellent". When I received them the ear cup was scratched, the headband had a white paint mark and the left speaker was not working, so I returned them the next day.
While waiting for a refund I noticed a brand new pair was for sale at €29.99, so I was going to buy them, but the next day the price increased to €39.99 apparently on sale from €49.99. A few days later and the price went down to €39.99.

Their prices are extremely misleading as they falsely claim they're on sale when in fact they increased the price.

I contacted customer support who twice stated they are willing to price match if the order was recent. When I asked for them to confirm exactly what they're price matching (new or refurb), I was told "we regret to inform you that we are not currently offering any promotions or discounts. The price displayed on our website is the lowest price we can offer".

So Anker are selling the headphones for €49.99 and unable to offer them for €29.99 which they were selling them for a few days ago, yet a reseller on AliExpress in Germany is able to sell them for €29.89.

I've been a loyal Anker customer for around 10 years and this is how they treat me. Absolutely disgusting.

They are constantly advertising over YouTube, and I am constantly reporting their adverts which go against YouTube's policies.

We do not need people preaching over YouTube.

It's taken one week of multiple attempts to receive a verification SMS so I can open an account.

Now I finally have an account, I've listed multiple items for sale but keep getting "Ad Refused - For more information, please contact us at 04 28 31 26 74".

There is no reason why an advert for a vehicle starter motor should be refused.

I added 20L Kerosene heating oil to my basket which was 21.85€. I returned just 1 hour later to the website to complete the purchase, and the price had increased to 32.90€. A massive 50.57% price increase, and now it's the most expensive kerosene in the whole of the city.
What a scam.

I ordered 2 bottles of poppers and there was no option to select a delivery location locker, which it said would be available after payment, so I had to email them to request delivery to a chosen locker and the response and dispatch was very slow.

Upon receiving the 2 bottles of Iron Fist poppers (1x Iron Fist & 1x Starlight) the Starlight was half empty and the Iron Fist also felt half empty when shaking and listening to the contents.
I emailed a photo and video to Rejoice and they said the contents could have evaporated during transit, which is ridiculous. Even if I left the cap off a bottle, half the contents would not have evaporated in that time. I also noticed the bottle I opened does not have any glue sealing the cap, which all previous bottles of Iron Fist I've ordered from other sellers have had glue.

I was offered a 50% refund, or one replacement bottle as they wanted to make me a happy customer, but I told them if the replacement bottle is sent and is also half full, I am still left half a bottle short.
The Starlight ended up lasting just 3 days before it expired, because the smell was extremely strong and impossible to inhale.

They confirmed there was an issue with the batch of poppers and offered a replacement of 4x 10ml Iron Fist Raw which I accepted.

Upon receiving the replacement, I was sent 3x Iron Fist Raw and 1x Iron Fist Ultra Strong. After testing the Iron Fist Raw, they seem to work ok, but not as strong as Iron Fist, even though they're both rated at the same strength. However, the Iron Fist Ultra Strong smells like varnish or paint and it's impossible to inhale.

I emailed Rejoice to let them know, and I also informed them I had emailed the manufacturer to see what is happening with their products. I was hoping for some response so I could change the rating from a 1 star, but at the time of writing this review, it's been a whole week and they've not responded, so I can't give anything better than 1 star.

Zero contacts, zero meets, loads of fake profiles, another stupid website.

I am constantly receiving emails saying they are going to close my account as I've not signed in for 851 days. I have emailed multiple times telling them to close my account but I never get any response, but I keep getting bombarded with emails claiming they're still going to close my account, but they've still not done it.

If I've not signed in to my account for 851 days, it's very clear that I'm no longer interested in using the stupid website.

I placed an order for 2 bottles of Amyl and 1 bottle of “Ultra Strong” poppers and I used the Amyl first, then the Ultra Strong. When I used the second bottle of Amyl, there was zero effect, and the seller is trying to claim it’s due to “habitation” which is false. When I finish one bottle of poppers, I always use a different bottle, so my body doesn’t get used to the same poppers, then the effects still work.
However, the second bottle of Amyl did not work at all.

I contacted “customer support” and HE (who cannot be named as he threatens with legal action if you don’t remove his name) LOL, was not interested in resolving the situation, and after multiple emails of pointless information and threats of him contacting his lawyer, he gave me the email address to the manufacturer and told me to contact them instead.

He completely refused to help, he offers zero customer support, he's in breach of European trading laws, and he's also in breach of PayPal's terms as they do not allow the sale of poppers through their platform as it's classed as a drug.

After a few emails back and forth, he’s started making false accusations against me and also threatened to get a lawyer involved (over one bottle of poppers) which tells me he doesn’t know how to deal with this minor resolution properly and professionally.

He could have easily offered a refund or replacement for the one bottle of poppers, but he chose not to and instead sent numerous false claims and threats, which I find insulting and extremely unprofessional.

He is claiming I am only trying to get a free bottle of poppers which is ridiculous. I wouldn’t go to all this effort just for one bottle of poppers that costs 8.50€. If I was only trying to get a free bottle of poppers, I would have done this on my very first order, not on a following order. All I want is to receive a working product which I paid for, or to be refunded for the one bottle that did not work.

He’s since gone on to make lots of false claims about me, and stalk my online profiles, which is very worrying since he’s supposed to be professional. This kind of behaviour is far from professional.

There is no surprise why he only trades online and has no store for collection, because looking at other customer reviews, it’s very clear he’s upset a lot of customers, so he needs to hide behind a computer screen.

He’s also stalked my Trustpilot profile and mentioned I leave a lot of negative reviews, which is true. How often do you see people on social media praise businesses that treated them well? Hardly ever. You only ever see negative reviews because it’s comments like those which are far more important which help other potential customers from going through the same or similar situations and getting scammed and lied to.

He’s created a lot of stress for himself and has had to fabricate a load of lies all for one bottle of poppers that likely cost him around just 5€.

Terrible service, disgusting attitude, compulsive lair, and zero customer support.

They are constantly closing down my accounts, requesting verification codes by email, asking for selfies, phone number text verification etc, but i've done nothing wrong.

It would be good if you could actually speak to someone to know what exactly is going on, but everything is automated or done by AI. It's extremely frustrating to have an old account closed down with loads of photos and memories which have now completely vanished. Also having new account closed down so I can no longer follow people of interest is a joke.

I have placed multiple orders from Vet Securite and they have always been perfect. Order processing, dispatch, and shipping have always been very quick. I highly recommend them.

There is no information saying who delivers parcels which are sent to Cirro, the tracking says delivery will be in 1-2 days but I can't sit around for 2 days waiting.
I've emailed customer service asking if I can collect the package from the depot but I've not had any response, and the online chat is all automated. There is never a customer support agent online no matter what time of the day you try.

I FINALLY got a replacement pair of earphones after well over 12 months, many emails back and forth, and loads of lies from JLab.
They sent me Go Pop+ and I like the sound and the fact they have an app where you can customise the settings. However, I set all the sliders on the custom setting to the same as the Bass Boost and JLab Signature settings, but they sound completely different.

My plan was to copy the Bass Boost settings but add a little extra in the mid's and high's to being out the vocals, but it's pointless.
The only setting worth using is the Signature mode, all the other settings are useless. Bass Boost is too quiet on the vocals and Balanced is too flat with hardly any bass.

Because of the useless app settings and constant lies over 12+ months from JLab, I still cannot give more than 1-Star rating.

It's currently "French week" where people have sales and there are lots of products on very good sales on Aliexpress. I added 5 items to my cart which should have come to €18.78, but when I look at my cart it says €54.04. A massive 65% difference.

Some of the products are even more expensive than the price BEFORE the sale. WTF is going on here.

This is false advertising and very deceiving.

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REPLY 02/05/2025:
I contacted Aliexpress live customer support and the person I was speaking to was absolutely bloody useless, they completely refused to answer any of my questions and did not resolve the issue.

All they claimed was the prices could have changed in my basket due to the added VAT. This is completely rubbish as VAT is 20% NOT 65%.

Terrible website, literally every 10 seconds a Cloudflare popup asking to verify I am human. It's impossible to do anything.

Although Bike-Dicount were pretty quick at processing and shipping my order, I am changing my previous 5-star rating to a 2-star rating.
I am trying to email them, but the link that says "to the contact form" does not work. Nowhere on the website is there a contact form or email address to contact them. Extremely annoying.

I contacted JLab to make a warranty claim as my earbuds have stopped working. They responded very quick, and we exchanged a few emails within the hour, and everything seemed to be going well.

They requested me to send a video of submerging the earbuds and charger in water to completely destroy them, and then they could issue a replacement under warranty.
I followed their instruction, and they asked for a shipping address.
I gave them the shipping address and then zero response since that email.

I have followed up with 4 emails to ask for an update and nothing. This is not the first time they've lied and ignored me. They even blocked me on Facebook because I warned people how I was treated by them.

If you look at other reviews for JLab you'll see they have an extremely poor rating with LOADS of customers who've been told to destroy their products, lied to and then ignored.

DO NOT buy any JLab products because when they break, you will NOT get a replacement under warranty.

I contacted JLab to make a warranty claim as my earbuds have stopped working. They responded very quick, and we exchanged a few emails within the hour, and everything seemed to be going well.

They requested me to send a video of submerging the earbuds and charger in water to completely destroy them, and then they could issue a replacement under warranty.
I followed their instruction, and they asked for a shipping address.
I gave them the shipping address and then zero response since that email.

I have followed up with 4 emails to ask for an update and nothing. This is not the first time they've lied and ignored me. They even blocked me on Facebook because I warned people how I was treated by them.

If you look at other reviews for JLab you'll see they have an extremely poor rating with LOADS of customers who've been told to destroy their products, lied to and then ignored.

DO NOT buy any JLab products because when they break, you will NOT get a replacement under warranty.

I signed up to GoDaddy to bid on expired domains, but it was not allowing my bid. After contacting custom support, it turns out I need to pay an annual fee to be able to bid on domains. What a pathetic way of making more money from their customers.

I just went to order some JB Weld from this website as it's currently reduced from €12.99 to €6.99, but when checking out there is a processing fee of €6.99 which is ridiculous. What a scam.