Poor Customer Service
I ordered 2 bottles of poppers and there was no option to select a delivery location locker, which it said would be available after payment, so I had to email them to request delivery to a chosen locker and the response and dispatch was very slow.
Upon receiving the 2 bottles of Iron Fist poppers (1x Iron Fist & 1x Starlight) the Starlight was half empty and the Iron Fist also felt half empty when shaking and listening to the contents.
I emailed a photo and video to Rejoice and they said the contents could have evaporated during transit, which is ridiculous. Even if I left the cap off a bottle, half the contents would not have evaporated in that time. I also noticed the bottle I opened does not have any glue sealing the cap, which all previous bottles of Iron Fist I've ordered from other sellers have had glue.
I was offered a 50% refund, or one replacement bottle as they wanted to make me a happy customer, but I told them if the replacement bottle is sent and is also half full, I am still left half a bottle short.
The Starlight ended up lasting just 3 days before it expired, because the smell was extremely strong and impossible to inhale.
They confirmed there was an issue with the batch of poppers and offered a replacement of 4x 10ml Iron Fist Raw which I accepted.
Upon receiving the replacement, I was sent 3x Iron Fist Raw and 1x Iron Fist Ultra Strong. After testing the Iron Fist Raw, they seem to work ok, but not as strong as Iron Fist, even though they're both rated at the same strength. However, the Iron Fist Ultra Strong smells like varnish or paint and it's impossible to inhale.
I emailed Rejoice to let them know, and I also informed them I had emailed the manufacturer to see what is happening with their products. I was hoping for some response so I could change the rating from a 1 star, but at the time of writing this review, it's been a whole week and they've not responded, so I can't give anything better than 1 star.
August 30, 2025
Unprompted review