Sweden
Review of Resecentrum
Very disappointed with RCG. My ticket was cancelled back in March, and I still have not received my refund. On top of that, they are charging 895 SEK per person. The customer service has been extremely frustrating, with no clear updates or resolution. I would not recommend booking with them based on my experience.
Review of Let´s deal
I bought a spa experience and it was as it explained
happy with the details
Review of NordicFeel
Review of Zupergift
Review of Boozt.com
Poor Customer Service
I ordered a package that was sent to the wrong location. I contacted customer service, and they assured me they would fix the issue and asked me to wait. After waiting for two weeks, the order status suddenly changed to delivered, even though I never received the package.
I contacted customer service again, and this time I was told that the package is supposedly in their warehouse and that they can’t do much about it. I was simply told to wait—without any clear timeline—for a refund. I reached out yet again and received no real help or solution.
This experience has been extremely frustrating. The lack of communication, accountability, and resolution shows very weak customer service.
Reply from Boozt.com
Dear Amir,
Thank you for taking the time to leave a review.
Our goal is always to provide our customers with a five star experience, and we are truly sorry for the situation that has occurred with your delivery on this occasion. Together with our distribution partners, we continuously strive to deliver orders within the stated delivery time and to the selected pickup point. Unfortunately, as we are currently in peak season, some pickup points may be full, which can result in the parcel being delivered to an alternative pickup location.
Based on your order number, we can see that you have already been in contact with us and that a colleague has explained the situation to you. You are always welcome to contact us again if you have any questions or concerns. We are happy to assist you further.
Wishing you a nice day!
Kind regards,
Max, your Boozt.com team
Review of PaysafeCard
I do not recommend!!
I have an ongoing case with them which I do not get a response. its been a month since I am trying to use PIN code I have bought but its been blocked !!! a case has been raised and even the governmental agency is waiting to get a contact information from PAYSAFE to validate my PIN code but I have not received a support from PAYSAFE so far
Review of Klockia.se
Review of whiteaway
Review of Jotex Sverige
Reply from Jotex Sverige
Thank you for your review. It's great that you are satisfied with your purchases from us!/Erika, Jotex Team
Review of Desenio.se
fast delivery but comparing the price with other online store, it is more expensive :)
All in all, good experience.
Reply from Desenio.se
Hi Amir,
We just wanted to reach out to you and thank you for your recent feedback. It is really important to us as it helps us serve our customers' needs better. If there is anything we can help with, please get in touch with our Customer Service team at info@desenio.com
Have a great day! DESENIO