These guys always deliver fast and if you need aftercare they also are very quick and accurate. Have bought 3-4 items from them and never a bad experience. Think their prices are super competitive and... See more
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They shipped the microwave quite fast and the price was great. My only complaint is that the microwave box was not wrapped or anything, it was just sent off in it's original box and the box had 2 arm... See more
It’s good to get the product according to specific time. But the delivery person was not so nice, he didn't go into my house to take the old machine even if I order and pay for the service.
Effortless ordering and extremely polite helpful customer support staff . Goods delivered on time. Low prices and top products Highly recommended
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Hos whiteaway hittar du ett stort urval av kvalitetsvitvaror, dammsugare och andra hushållsapparater – och det hela till särdeles konkurrenskraftiga priser. För oss är det viktigt att du känner dig både nöjd och trygg med att handla hos oss. Därför vill vi skapa alla möjligheter för dig, att göra rätt köp i ditt eget tempo. Behöver du hjälp eller råd före, under eller efter ditt köp, sitter våra vitvaruexperter redo på både telefon, e-post och chatt.
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Replied to 93% of negative reviews
Typically replies within 1 week
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I had a very disappointing experience…
I had a very disappointing experience with this seller. I was interested in purchasing a laptop and clearly informed them that I could collect it the following day. However, they repeatedly insisted that I pay an advance to confirm the order, even though I was ready to purchase the product.
What made me uncomfortable was the repeated pressure regarding the advance payment and the claim that there was limited stock. They also mentioned that the product could be brought from the dealer within a few hours. This made me question whether the product was actually available with them or whether they were trying to secure the sale and meet their daily sales target by keeping the product/order under their control.
I cannot confirm their actual intention, but the way the communication was handled gave me that impression and made me uncomfortable. A customer should be given clear information about actual stock availability, delivery/collection time and payment requirements without unnecessary pressure.
Based on this experience, I would be cautious before making an advance payment and would not recommend this seller.
Reply from whiteaway
Excellent coffee quality and a…
Excellent coffee quality and a beautifully designed machine. Very satisfied with my purchase.
I'm happy with my order
I'm happy with my order. They sent a msg when my order was packed. Flexible delivery
These guys always deliver fast and if…
These guys always deliver fast and if you need aftercare they also are very quick and accurate. Have bought 3-4 items from them and never a bad experience. Think their prices are super competitive and a really trustworthy place to shop.
Super service and products
Fast delivery, bad staff attitude
It’s good to get the product according to specific time. But the delivery person was not so nice, he didn't go into my house to take the old machine even if I order and pay for the service.
Fast delivery
The product is without flows and the…
The product is without flows and the service is even better.
I have a couple of problem with my invoice but they fix it in no time.
I am very pleased.
I highly recommend them.
Fast shipping
They shipped the microwave quite fast and the price was great. My only complaint is that the microwave box was not wrapped or anything, it was just sent off in it's original box and the box had 2 arm holes for carrying. Overall, I'd buy from this company again. They offer great deals.
Great shopping experience
Great shopping experience, service and product
This company is knowingly selling…
This company is knowingly selling defected machines from Bosch (BSH Sweden, 1.5 stars on trustpilot!) and will not help in anyway when the Bosch machines fails.
It's an absolute lawless disgrace and the only thing I can hope for is for these two companies to go bankrupt due to poor reviews.
Reply from whiteaway
False advertising.
False advertising.
After i bought a washing machine and paid upfront with installation.
For 1300sk extra one would carry it up and install.
They would call me to agree on a date and time that would fit me best.
But it became, after they took my money, only on Thursday between 8.00-17.00.
I was so tired of it that i cancelled the order, never recieving my washing machine.
They send me a retur sticker by mail...for a product i never recieved.
Had to call 3 times?!? to demand my money back...took a week, A WHOLE WEEK TO GET MY OWN MONEY BACK.
And of course i am "unpleasant" over the telefon when asking for my money back and hanging up on me.
It is very unpleasant to have to chase your own money.
Plus it doesn't help you have children working the support line who take everything personal...you work there, do your work.
From order till my money back took 3 weeks, -1* for this company.
Bad company, fals advertising, unprofessional customer support.
Do yourself a favor and buy somewhere else, not here.
Reply from whiteaway
Horrible Delivery Service
Whiteaway's delivery service is insanely bad. They give you 1 phone call 30 minutes before arrival (on weekdays only!), and before that they dont specify which time of day they will be delivering, so effectively you need to stay home from work the entire day waiting for a call from an unknown number. And if you miss that call (like if you are on another phone call), it is impossible to call/sms them back. Then you just get an automatic email saying "delivery failed" and then you need to call customer service. I had to call/email customer service 10 times before finally manageing to be at home at the right time to receive the delivery. Other delivery services send links or sms/emails well in time, so you can track the delivery and plan your day. We live in Stockhom city, and have never expereinced a delivery service as useless and frustrating as Whiteaways. Never again.
Reply from whiteaway
Effortless ordering and extremely…
Effortless ordering and extremely polite helpful customer support staff .
Goods delivered on time.
Low prices and top products
Highly recommended
They are not nice people the don't help…
They are not nice people the don't help just cashing their money
Reply from whiteaway
Quick response and friendly staff
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