Martha Anders

Not only is this adapter very disappointing - it DOES NOT have anything like the power of a jet wash, the website makes it very difficult to buy one product with no extras. Think of it like the Ryanair website… you end up buying extras because you can’t get off that page without doing so. The product is expensive and disapppinting and I can’t help feeling conned!

So far, so good! Samanta helped us secure the villa we wanted… emailing and ringing us to check we had the email. She’s been very efficient and sorted everything for us straight away. It’s our visit time with Oliver’s
Travels so hope this is start of a successful trip!

They want you to pay for a monthly insurance premium when you book the engineer but that is in the small print. So overall the engineer’s visit could be very costly across an annual premium. And now they keep on calling me, asking me to book in my repair even though I have told them I wouldn’t use their company! The five star reviews all sound like they have been written by their own staff!

What a breath of fresh air! Smiling staff, friendly, helpful, they don’t ignore your gaze. I would buy here again. Olivia was great to deal with from my first call to driving off in my new car. As a woman, I often get ignored in showrooms… it didn’t happen here. Well done Liverpool Inchcape!

Vets which really love animals. We took our young lab in for some treatment and he was lively during the consultation. Vet Sharon took it in her stride, even when he tried to leap into her arms. Everyone is very friendly and lovely with all our pets. Couldn’t recommend them highly enough

I ordered a personalised advent calendar in plenty of time. Two weeks later I had still not received it. I contacted My First Years, conscious December was approaching. They apologised and offered to send out a replacement for immediate delivery. A week later I had still not received the item. I contacted them and they told me the item was in transit. Two days later when I contacted them, they said the item had sold out and they couldn’t now send me a calendar. By then, there was no opportunity to buy an alternative. They offered to give me my money back! Very disappointed…

The engineer, Adam P, was friendly, efficient and did the job in minutes, resolving the problem straight away

Our hot and cold fan has just stopped working and it’s only a few months old. I rang Dyson who have the most long-winded security process to confirm your details, they promised to contact me within 48 hours. They give you a reference number to provide when you are called. Four days later and they hadn’t rang, so I called back again, going through the same lengthy process. Despite the fact you have a reference number you have to provide every detail again including the serial number of the machine?? Why give you a reference number if it’s not in the system? They promised to get someone to call me back but when I explained they never do, they then eventually agreed to get the machine collected in three days time. Sounds like I’ll be without it for some time. What happened to Dyson engineers and customer service?

Dyson customer service is very poor. I had a five year old Dyson upright with an issue. The helpline just tried to get me to buy a new one, with no interest in providing support. I did buy a new one, six months ago, and I rang for technical help when it too developed a blockage. I had dismantled the machine following YouTube videos already and when I got put through to customer service in South Africa, all they asked me to do was watch more YouTube tutorials again.I told them I had done that, so they said they would get an engineer to contact me within 24 hours. Sure enough, I heard nothing. I contacted them again and they tried to get me to fix it myself again, once again asking me to watch YouTube! I insisted on a engineer helping me, which they have promised to get someone to help me. I have dismantled the machine but there is a blockage in an area which can’t be reached. I rate Dyson, I own lots of their products, but the follow up service is a big disappointment. It would put me off buying anything from them again. please note Dyson YouTube hasn’t replaced good customer service!!!!

I booked a hotel with them and when I arrived there was no rooms. The hotel was helpful, Destinia was NOT. I rang them and they promised to come back to me within half an hour. They did not and then didn’t answer their phones. Eventually they contacted me at 2am to say they couldn’t find an alternative!!! Absolutely rubbish service with no thought for where I slept that night!!!