Heather Lynne Ware

Great customer service with my return and I love almost everything I ordered

The nightmare began in December 2024, even after I gave them grace and they offered no compensation... a 2.5 week- 3 week job THEY SAID had me relocated for 8 months (all costs out of my own pocket), but they could care less. The lack of communication was outstanding as they had 4 different contractors in my home, but failed to notify me of any changes. I actually had to reach out to one of the contractors only to be told he had been laid off a month prior. They did such poor work that it required them to keep coming back to my home. They misplaced my key for the entire project and failed to place a lock box on my door as they told me they would do. The owner swore he would get it fixed and we would talk about the final balance, yet he avoided all attempts at contact. I never signed the final paperwork but they want to take me to court. They used all my materials and then had to rip it all out due to their incompetence. They damaged things in my home and I had to have a friend, who is licensed, come fix some of their work. Their customer service is horrible and I recommend anyone that sees them coming, RUN quickly to a better and more professional company before they take all your money and take you to court.

The cup seems nice overall, HOWEVER, I probably would have liked it more had it not had dinosaurs all over it and the name Aiden....I happen to be a middle aged women by the name of Heather 😒
In addition, I have reached out to the company 2 or 3 times with NO response- definitely poor customer service.