P. Brown

I was able to get an appointment that worked best for me and the reminders of renewal help keep me on track. Good service.

It would be better to have a chat instead of sitting to talk to someone when it's quiet and not when it is convenient. I don't always want to talk and have people all in my personal business.

I made a materials purchase to be delivered to my home. I got a call from The LOWE'S OF NEW CARROLLTON, MD the night before the delivery to confirm WHERE I wanted my materials left. IN MY YARD! I PAID $90 FOR DELIVERY TO HURT MYSELF MOVING THE ITEMS I PAID TO HAVE DELIVERED from the public street to my yard. WHAT I COULD MOVE!

Delivery 1 - The driver got smart with me and told me he wouldn't be delivering it into my yard. I told him I paid for it. Again he said no. He took the materials back to The LOWE'S OF NEW CARROLLTON, MD.

Delivery 2 - I CONFIRMED I PAID FOR THEM TO DELIVER IT IN MY YARD. I WAS TOLD NO A SECOND TIME BY THE DRIVER. HE LEFT MY MATERIALS ON THE PUBLIC STREET AND I MOVED MY OWN ITEMS.

The "manager" and the assistant "manager" are TRASH and useless tools! THEY DID NOTHING TO MAKE THINGS BETTER, TO FIX IT, TO DO ANYTHING!!!!

Spending that much money to be treated so disrespectfully... this is what you get when you spend money with a company that does not respect Black people - it shows in the culture at The LOWE'S OF NEW CARROLLTON, MD in how they do everything. I will be keeping my Black dollars in my community and where I am respected.

HOME DEPOT - HYATTSVILLE, MD
At this point, it doesn't even matter! This is the WORST "service" EVER!!

I HURT MY WRIST moving what I PAID to have delivered! This review is a waste of my time, but here it goes.

The "driver" is ONLY that! With ALL the money I spent and spend at Home Depot and then paid $80 for delivery FOR ONE ITEM to then have MOVE THE ITEM MYSELF!!!! The "driver" left the item I PAID FOR ON THE PUBLIC STREET!!!!!!! Home Depot called me the night before to confirm where the items were to be left....WHAT FOR IF THEY WERE GOING TO LEAVE MY ITEM ON THE PUBLIC STREET???????

OH! OH! OH!! THE DRIVER FORGED MY SIGNATURE AND I AM GOING TO TALK TO MY CREDIT CARD COMPANY AND SEE HOW THIS AFFECTS MY PURCHASE. IT IS ILLEGAL TO SIGN ANYONE ELSE'S NAME ON UNLESS AUTHORIZED AND I DON'T KNOW THAT DUDED, BUT HOME DEPOT (HYATTSVILLE, MD) AREN'T GOING TO DO &%^*!!!!!!!!!!!!!!!!!

I AM DONE!!!!!!

I am being EXTORED by Turbify right now. I called to have the nameserves changed and I was told I have to PAY to get access to my domain to be able to resign my email.

I changed my phone number for the first time since 2021. You get one free one a year, this is 2024. The rep didn't do her job properly and my phone was disconnected the next day for NON PAYMENT!!!! I call and was told the rep didn't do something correctly and I was turned back on same day. I called today for an extension to pay and was told REPEATEDLY I had an extension last month. I HAVE NOT HAD OR NEEDED AN EXTENSION IN YEARS!!!!! So now I'm on the phone with someone who does not speak or seem to understand English telling me I got an extension last month when I didn't. I'M TIRED OF BOOTLEG SERVICE. When you do need help they screw you over! Then they over talk you!!! THEY DON'T LISTEN!!!!!

Woke up this morning to a charge of $268.38 when my bill is only supposed to be $90. I'm not paying this ever! EVERY MONTH IT'S SOMETHING and this is only month 3. They can put whatever they like on my credit I'M OUT! I'm not going to do this every month! I'm going to get service some place else ASAP! I WILL NOT BE EXTORTED EVERY MONTH!

I have been working since June to get service. Each time I was told I needed to call the National number. I did. I was sent a letter asking for verification. I sent by USPS all the requested information. Months pass with no answer. I go online to complete the application again to be told I have an account and I need to call Assurance again. I do, three more times. I call Assurance with their rep Ann on the line I call the National number she heard with her own two ears that my National application was approved and I was not with any other provider. We were provided with the application number. Assurance then tells me I have to call another service provider (refusing me service) because of the technical issues with their website. Assurance says I have an account with them, but can not provide me with the assigned phone number they say I have. They can not tell me when the last time the phone was used. They can not tell me when a phone was sent. They can not tell me where the phone was sent.

This is the laziest excuse to send a customer to another provider instead of looking into the tech issues and the incorrect information they have from me in their system.

Twice I asked for a supervisor and was hung up on.

Thanks for your payment

Hi,

Your payment was processed successfully. Here are the details.

Payment Amount: $138.91
Payment Date: 09/03/2024

Please keep this email for your records.


9/4/2024 8:46 AM (3 hours ago)

Your monthly statement is available

Hi,

You have a new monthly statement available to view online.

Statement Amount: $138.91


Mark your calendars

Installation Date: 08/02/24 9:00 am - 5:00 pm

We make this super easy: your technician will install a Fiber Terminal. Make sure to have your EarthLink Fiber Internet Router handy so you can connect to it.
Your monthly statement is available

Hi,

You have a new monthly statement available to view online.

Auto Pay Date: 08/17/2024

Statement Amount: $138.91

I was bullied into paying $138.91 on a bill I told when I signed up on 8/2/2024 it would be $90. NOPE, they are thieves and I'm SICK over this! I had to pay it today or they were going to cut off my service. This is INTERNET ONLY.... no other service.... I'M JUST SICK!!!

DISCONNECTION NOTICE: your service will be turned off

Hi,

We’d still like to help, but your EarthLink Internet service will be disconnected soon if we don’t receive a payment today.


Stay connected and avoid a $200 Early Termination Fee and $25 Reactivation Fee. Make a payment today.

Past Due Balance: $138.91

2024-08-19T14:15:32-04:00, agent: Bill cycle date is the 16th of every monthDue balance on the account is $138.91

I called to get service with Earthlink on a 7/27/24. I was told I had to wait a week for installation. I was charged $19 installation fee. I call Thursday before the service to confirm because I had not heard any thing and was assured I was to be installed on Friday. Installation day came and I was told installation would be between 8 - 9 am. I called off and on all day being told they were coming by 5pm. 5pm comes and after 1 hour on the phone I was told they don't know how, but my appointment was cancelled.

I was told I have to repay the $19 installation fee and I would have to wait another week. With no other option I waited the 2 weeks for service to wake up this morning to HIGHWAY robbery.

This is from the agent. I'm being double charged and they are not giving me due credit for the service issues on thier end. I was told all the bill after all fees would be about $100. WHY IS THE BILL $140?

In the chat this morning the agent told me:
Let me explain your billing details
Aug 2-Aug 15:Fiber Internet : $35.98
Fiber Internet : $79.95
Aug 2-Aug 15:HS Modem Fee: $6.73
HS Modem Fee : $14.95
*Sales Tax : $1.30
Subtotal: $138.91

I am not happy about being lied to and then stolen from! Where's the $200 gift card I was promised?

UPDATED: 8/17/24 They returned $12 here and $20 dollars there. In all they sent me a portion of my money back, Coursiv kept about $15/$20.
I purchased the 4-week program with an add-on that came with a 7-day trial. As soon as I hit send I get a payment alert from my bank and I see I was charged for the add-on service $49.99. I emailed Coursiv to see what was going on. To get right to the point it came down to them telling me they weren't giving me my money back. Then they offer me 50% of my money back. Then they offer 75% of my money back. I decided I was NOT going back and forth with them I called my credit card company to get my money bank.

UPDATE 5/1/24 In all my communications and proof my bill was paid and in more than one case I paid twice in one month - Shopify refuses to assist in stopping the double payments and the attempted debiting of my account every 48 hours. I was told it was my fault they only debit accounts every 30 days.
I have reported them to the proper authorities as I am getting nowhere with them. UPDATE 4/29/24 Shopify has tried to take money from my account again since my posting about this issue. Shopify has charged me $29 twice a month. They have been paid, I sent them proof and they REFUSE to correct it. I am being told that it is from the previous month or "You might see charges twice due to different billing cycles for Shopify and apps. If app usage charges occur after Shopify's cycle but before the app's cycle resets, they'll appear on the next Shopify bill."

When presented with payment records they send me a screenshot proving I have made the payment for the month, but there are at least 5 attempts AFTER they received their payment, where Shopify is still trying to take money from my account.

I have tried for MONTHS to pay off the installment plan I set up when going through financial issues, but Comcast/Xfinity has done EVERYTHING to ignore me and have to pay those large bills every month I was trying to pay off. I contacted the BBB (they are a useless JOKE) to only be ignored by Shannon after she sat on the phone and lied to me telling me she would get things taken care of only to ignore my emails and go back to the BBB and closed the case - NOT ALLOWING ME TO PAY OFF THE OUTSTANDING BALANCE.

I have reached out repeatedly to get a larger size or a refund and a week later and I am still waiting. I had to reach out to PayPal for assistance. Waiting to see what happens.

Instacart owes me for deliveries I did for them. I am not an employee. I had to complete 5 trips before I could withdraw my earnings from the drives. I do the 5 deliveries. I'm only able to collect one day of money from trips. Instacart still has about $50 of my money I had to drive my car into the ground to get and they won't give me my money. The "customer service" is useless and have been stringing me along for days. They keep saying they sent it, but it's been days. I've checked with my credit union and they have stated no deposites from them are even pending.

If I could give them zero stars I really would. Hey maybe somebody's getting their lawn cut by them but I'm not. Understanding there's been a lot of rain lately, on the sunny days I get a email from the provider saying that he can't make it out that day because it's supposed to rain but it never rains. It's been well over a month and I've been repeatedly rescheduled and promised that someone is going to come out and no one has. I have gotten several conflicting emails were one email said they'll come out the next day and I get another email the same day saying they'll be out between and then giving a five day window of POSSIBLE service. What they call customer service is a joke. They send the same boilerplate standard I'm sorry and $15 apology as if that's going to cut the grass and make the yard look better. Then get this. After waiting for well over a month my lawn provider says that he has "issues" with his equipment. That's another week added. Then wouldn't you know it the next sunny day he can't come out because it's supposed to rain and again it never rained. I have seen other service providers in the neighborhood cutting my neighbors lawns during the last few weeks with all the rain. The next time one comes into the neighborhood to cut my neighbor's lawn I will be flagging them down for their number. I will NOT be using them next year!

I need to convert a 70-page document from Word and it was PERFECT! All 70 pages

I bought a phone from Metro PCS. Brand new. I was in the store when the phone arrived in the store. Brand new in the box I have to go back two weeks later because the phone said the network was not working and for 4 hours the phone restarted it’s self over and over and over and over. The next day I take the phone in and Mariam is able to get it to stop.

Same phone same issue yesterday. This time is keeps saying Google Play has stopped and is causing the phone to auto restart. This time they are not able to fix it. Tenia says it is going to take 7-10 business days to get a replacement. They have the same phone there in the store. The PCS rep (Tenia) calls headquarters from the Metro PCS store. The male representative tells me for an additional $10 a month they can upgrade me. This has NOTHING to do with my phone not working. I speak to a lady named Christian ID#905940 and she says she can give me a $30 credit.

Phone number 1 I bought from Metro and they REFUSE to unlock my phone. I have been waiting for over 2 months and now they are bullying me again.

RECAP:

1. After over 2 months Metro PCS has REFUSED to unlock the phone I purchased with them months ago.
2. I bought a new phone (AGAIN) and twice already I have had to take it back to the store because it is auto restarting.
a. 2 wasted trips to get the phone working
b. 7-10 no phone at all because it keeps auto restarting
c. No loaner phone
d. No phone from in the store

3. I have to go back a third time to get the replacement (IT BETTER BE BRAND NEW)
a. 3 trips to get a working phone

4. Wasted time sending this letter.

NEVER IN HELL EVER AGAIN!!! I had services performed on my 5 year old front-load Kenmore washer. I paid $75 in cash (with a receipt). The washer was said to only have issues with the hose kinking (no parts or repair needed) why the water is running out of the top and side of the machine. I had a load of laundry in the wash when the repairman came. ONLY that ONE load washed. I have not been able to get the machine to work again. I have a 30 warranty for the service. I called on Monday 4/8/19 and left a message. I called back on 4/10 and was told I was not here when they called and a bunch of other foolishness that was not true. 4/12 I was told a tech would be here at between 9 am and Noon it is WELL AFTER Noon and the tech is not here. I am not able to get anyone to answer the phone or respond to my text. THE MAN THAT ANSWERS IS RUDE!!!!!!!!!!!! WHEN HE DID SHOW HE TRIED TO CHARGE ME AGAIN FOR WHAT HE DIDN'T FIX AND KICKED HIM OUT MY HOUSE!!!!!!

NoDaddy gets negative stars from, me!!! So in June, I paid over $2,500 for GoDaddy to build a website. Every week for a month I was lied to being told things are coming along and they needed this and that. I send them more than 100 images and 50 emails of more than enough information and verbiage to get the site done properly only to be told more than a month later that the site was NEVER started because I had not sent in all the information. I tell the project manager to look at the emails all the information was there. After this I am annoyed.

After reporting them to the BBB (such a joke) they then decided they are going to expedite my site and have a preview ready for me on July 20th and a conference call on July 23rd to go over it. I get an email on July 21 cancelling my development project (WITHOUT MY KNOWLEDGE AND PERMISSION).

This happened after a call with John McCarthy in the CEO's Office where I told him I would not be bullied and that GoDaddy needs to take full responsibility for this debacle. Instead of admitting his team lied and mislead me he just up and cancels my project. I am currently looking for an open to class action and breach of contract actions. I have kept every single email and voicemail for record and proof! I am tired of companies bullying me, taking my money, wasting my time AND NOT DELIVERING!!!!!!!!!!!!

Work with them at your own risk. I should have listened to those other customers posted about them and NEVER wasted my time!