Rise Works Reviews 

7,969
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,950 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast payment processing, reliable daily transactions, and the smooth, intuitive platform interface. Many people note that withdrawals arrive safely and securely in their personal bank accounts within just a few minutes without complications. However, some customers also noted significant difficulties with the verification processes and extremely delayed response times from support agents. Some reviewers experienced frustrating roadblocks when trying to access their locked funds or resolve technical account issues. Some people mentioned waiting multiple days or even weeks for assistance with onboarding and identity checks.

What people talk about most

Payment

Reviewers mention positive feedback about payment, noting that transactions can be extremely fast with funds... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is incredibly intuitive and... See more

Service

Consumers find service to be positive, highlighting fast withdrawal speeds and overall efficiency. Reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, noting extreme frustration over long delays and... See more

Response time

Customers had ambiguous experiences with response time. While some reviewers mentioned receiving prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wish to update my former 1 star rating. Today i was advised to delete and add back my bank account. I did that. It worked. A minute later my withdrawal was pending and within a minute my funds arriv... See more

Company replied

Rated 4 out of 5 stars

i managed to get my RSK the process took long i was patient thanks to the support team for taking me through and updating me i manged to withdraw and take my funds out of ri

Company replied


Company details

  1. #9 of 17 best companies in Payroll Service
  2. #10 of 40 best companies in Cryptocurrency Service
  3. #29 of 54 best companies in Payment Service

About Rise Works

Written by the company

Web3-enabled payroll and compliance for global workforces. Rise makes it easy to hire, onboard, and pay international contractors in fiat and crypto across 190+ countries, compliantly.

With instant fiat<>crypto routing, flexible pay schedules, automated onboarding and compliance checks, as well as secure on-chain professional IDs, Rise is the smart way to streamline payments to global contractors and contributors.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

All reviews

(7,969)

3,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Please, RisePay, approve my Passkey as soon as possible. I would greatly appreciate your immediate assistance. 🙏

⚠️ URGENT — PLEASE REVIEW MY PASSKEY
I’m currently unable to withdraw my payout from RisePay because my Passkey is still pending approval. I have completed everything required from my side, and I have been patiently waiting for the verification to be completed.
RisePay team, please review and approve my Passkey as soon as possible. This delay is preventing me from accessing my funds, and I really need my payout to be processed without any further delay.
I kindly ask the support team to prioritize my case and resolve this issue urgently. I have done my part, and I’m simply waiting for the Passkey approval so I can withdraw my payout.

September 4, 2026
Unprompted review
Rated 2 out of 5 stars

I am connected with the recipe team…

I am connected with the recipe team from last 9 days but my problem is not solved yet, I am not receiving the verification code I request the team of Rice Pay in Place to solve my problem.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Refused me an account for no reason at all and now I can't log into the platform. The person helping me was extremely rude. Don't bother using this SCAM BUSINESS.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Verification has been stuck for two weeks with no resolution

I am extremely disappointed with my experience with Rise so far.
My onboarding has now been stuck at the proof-of-address verification stage for two weeks. I submitted an official bank statement generated directly through my bank’s mobile banking app, containing my legal name and residential address. However, I was informed that the system was unable to extract the required information from the document.
I was told that my document would be manually reviewed. Despite waiting two weeks and contacting support multiple times, I still have no definitive resolution or meaningful update on my case.
At this point, I need one of two things: either my existing document should be manually reviewed and my verification completed, or I should be given a clear explanation of exactly what information is missing and what alternative document will be accepted.

I am posting this review because the normal support process has not resolved the issue, and I am requesting that this case be escalated directly to the appropriate KYC/Compliance team for immediate review.

I hope someone from Rise will take ownership of this case and provide a definitive resolution rather than another automated response.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

I,ve been waiting since Aug 24

I,ve been waiting since Aug 24 for my verification to be completed, and my account is still showing "Verification Under Review". I was told that verification normally takes 2-3 business days, but it has now been significantly longer with no resolution or clear update. This is especially frustrating because I need the verification completed in order to receive my payouts from Tradeify.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Been over two weeks dealing with…

Been over two weeks dealing with riseworks on trying to get a new passkey setup....
Literally the runaround, saying they are escalating to the compliance team, and then the compliance team says everything is approved
" Thank you for submitting your documents.

We have completed the review of your documentation and approved your account.

If you have any further questions or need assistance, please don't hesitate to let me know.
"

Still no passkey after two weeks now, I have two withdrawals from tradeify if that matters, $5400 dollars

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

This company is really bad

This company is really bad, almost unethical. I recieved a $2700 payout from Tradeify. I withdrew to my business bank account, (took 3 days to arrive, advertised as "less than a day").

Then on my second payout request this week, the payout keeps getting returned, I have been given the run around for 4 days now, 3 different customer support reps, provided bank statements, redid my account data and have asked 5 times for a reason as to why I cannot withdraw to my bank account.

This is a common theme it seems like in this thread and this should be illegal, I'm not in the business of loaning my income to some web3 startup catering to companies that can't bank with traditional banks.

Now i'm on business day 4 of trying to withdraw my money and just now my request has been "escalated" after jumping through hoops for 4 days with customer service.

See their fluffy response below, this is the same stuff I have been dealing with all week.... all bark, no bite, no money.

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

Using AI with incompetence

1 week + waiting on KYC for my business (as a contactor/payee).

The KYC company that does not understand corp law. Their software or AI system, is probably easy if you are an individual (Face+ID+supporting docs) If you are using an LLC, they are requiring a physical address and proof. I've bought and sold a ton of stuff, filed taxes for 10+ years, never needed a physical address.

Also, Risework's own listed physical addresses are coworking locations and UPS stores. Its hypocritical.

Furthermore, their software or vendor, Persona, (used for identifying corp owner's) glitched out, and Im unable to request a new link.

There is no option to request support. I emailed hello at riseworks.io, there has been no response.

August 26, 2026
Unprompted review
Rated 2 out of 5 stars

Waiting for my payout for a week.

Waiting for my payout for a week. Was told to email support by prop firm as it shows i am onboarding even though i have processed payouts from a week ago. Emailed customer service no response. Live chat no response.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

I have had 3 payouts from Tradeify

I have had 3 payouts from Tradeify. I filled out my verification on the 17th August and I have been stuck on the same page stating that they are verifying my details. I have tried opening ticket after ticket and emailed many different customer support emails with no luck!!

September 2, 2026
Unprompted review
Rise Works logo

Reply from Rise Works

Hi Akash,

We sincerely apologize for the delay with your verification and the frustration caused by trying to get in touch. Being stuck on the verification screen for this long is not the experience we want for you.

We want to get your account reviewed and sorted out immediately. Please reply directly to our information request sent via Trustpilot with your registered email address so our team can locate your profile and prioritize this for you right away.

Best regards,
The Rise Team

Rated 1 out of 5 stars

V1 V2 NIGHTMARE!!!

V1 V2 NIGHTMARE!!!. Money stuck for almost a month

September 2, 2026
Unprompted review
Rise Works logo

Reply from Rise Works

Hi Rm,

We sincerely apologize for the delay and frustration you’ve experienced during the platform transition. Having your funds delayed this long is completely unacceptable, and we want to resolve this for you immediately.

Please reply directly to our information request sent via Trustpilot with your registered email address so our team can locate your account and prioritize your payout right away.

Best regards,
The Rise Team

Rated 3 out of 5 stars

Last time I use rise

Last time I use rise. I’ve processed payouts through them before, but all of sudden there’s this rsk business complicating everything. It was already sort of a hassle before but this is just overkill. Edit: Issue was resolved a lot quicker than the other reviews. It’s not a good look to have this many people experiencing the same issue over the past 2 months.

August 31, 2026
Unprompted review
Rise Works logo

Reply from Rise Works

Hi Mono,

We are truly sorry for the frustration caused by the additional verification steps on your payouts. We understand how disruptive extra procedures can feel when you just need to access your money smoothly.

We would like to look directly into your account and see how we can assist. Please respond to the information request sent via Trustpilot with your registered email address so our team can follow up with you right away.

Best regards,
The Rise Team

Rated 5 out of 5 stars

Wish to change from 1 to 5 has I would…

Wish to change from 1 to 5 has I would advise to do crypto withdraw has its instant.bank if ur uk bit long winded but overall have to give 5 due to customer service and platform is easy to use

September 2, 2026
Unprompted review
Rise Works logo

Reply from Rise Works

Hi Terry,

Thank you so much for taking the time to update your review to 5 stars! We're glad to hear that the crypto withdrawal worked smoothly for you and that our support team could deliver a great experience. We appreciate your helpful feedback regarding bank transfers and are delighted to have you with us.

Best regards,
The Rise Team

Rated 5 out of 5 stars

they're the best

they're the best

May 18, 2026
Rise Works logo

Reply from Rise Works

Hi Sarafath,

Thank you so much for the kind words and five-star review! We're thrilled to have you with us. If you ever need anything, our team is always here to help.

Best regards,
The Rise Team

Rated 1 out of 5 stars

Make KYC every week

Every time you get in, fill the security pass, if you forget then wait for 4 days to get your money, make a kyc anytime you want to make somethin like is not your money. No possible way to find support with a real person. So i will define like the slowest and complicated platform i ever work with, well lets see if in a month i can enjoy my money! thanks for nothing!

September 1, 2026
Unprompted review
Rise Works logo

Reply from Rise Works

Hi Francisco,

We’re really sorry to hear about your frustrating experience with verification and accessing your funds. We want to connect you directly with a member of our team to look into your account and get this sorted out as quickly as possible.

Please reply to our information request sent via Trustpilot with your registered email address or account details so we can investigate and assist you right away.

Best regards,
The Rise Team

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