NIDA Reviews 

85
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, praising their effectiveness in making skin feel soft, moisturized, and improving its overall appearance. Many appreciate how well the items work for sensitive skin, reducing redness and fine lines, with noticeable positive changes in just a few weeks. However, some customers noted issues like receiving nearly empty bottles. A few others felt certain products did not deliver promised results, experiencing no changes or adverse skin reactions. Additionally, some reviewers were unhappy with delivery services, citing long shipping times, tracking problems, or non-delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that the products work very... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers expressing... See more

Order

Clients share positive opinions on order, with many expressing their intent to reorder products due to... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising efficient and on-time... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really love the oil double cleanser and the moisturiser and eye cream. My skin is glowing. Agree with the negative comments on the blackhead and whitehead exfoliators. Bottles were totally empty and... See more

Rated 5 out of 5 stars

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of... See more

Rated 5 out of 5 stars

Recently bought some moisturiser and it’s now my favourite. Living in the tropics makes it hard sometimes to moisturise as the humidity just makes you sweat leaving you feel ‘slimy’. But the Nida... See more

Rated 5 out of 5 stars

Really beautiful products, works very well on my sensitive skin, no harsh feeling, no allergy. Just love it!! I bought the eye and neck cream and moisturiser and will definitely restock for my future... See more


Company details

  1. Cosmetics Store

Written by the company

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love. Made with ❤️ in 🇰🇷


Contact info

4.0

Great

TrustScore 4 out of 5

85 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(85)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, the products are amazing, have been using for a few months, noticed a difference skin seems a lot clearer and glowing. Just wish delivery came quicker and cheaper. Or even having these products sold in UK stores.

July 1, 2026
Unprompted review
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Rated 1 out of 5 stars

AVOID: DOES NOT SHIP

NIDA has taken the order then not shipped the product due to 'increases in fuel costs'.
I have followed up 3 times and have received automated emails thanking me for my patience. Items were purchased 4 weeks ago with no commitment to a delivery date or option to refund.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Glow

Hi been using products a little over a month my skin feels so hydrated snd my lines are softer
I dont look as tired will definitely order more of this magic

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

My experience with NIDA has been…

My experience with NIDA has been extremely disappointing.

I placed my order on June 26th, and it has still not been delivered. What is even more frustrating is that no one from their team proactively reached out to explain the delay or provide any updates. I had to follow up myself just to find out what was happening with my order.

To this day, no clear reason for the delay has been provided. I even pointed out that the recent Middle East situation should not be used as an excuse, as I have continued to receive orders from China, Thailand, and most recently Korea without any delays. Other companies have managed to deliver on time, so the issue appears to be with NIDA’s logistics and customer service.

Adding to the frustration, they offered a refund that excluded the shipping fee. If an order cannot be delivered due to the seller’s failure, customers should receive a full refund, including the shipping charges. It is unfair to make customers pay for a shipping service that was never completed.

What disappointed me most was the lack of communication. Had someone informed me that there was an issue with the shipment, I would have understood. Instead, I was left waiting for weeks with no updates, no explanation, and no initiative from the company. Customers should not have to chase a business just to find out where their order is.

If NIDA cannot reliably fulfill orders to the UAE, they should resolve their logistics and communication process before continuing to advertise and accept orders from customers in the region.

Delays can happen. Poor communication, lack of accountability, and inadequate customer service should not.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

For the first time I actually have a…

For the first time I actually have a doubt about the product.. but I tried because of the many positive reviews and I was considered to try.. except for the fast shipping 5 days before I tried now I'm looking to order again the 10 sets... Just guest why I order again.. better to tried it to yourself and to know what I mean.

July 19, 2026
Unprompted review
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Rated 1 out of 5 stars

It doesn't work

It doesn't work. I've used it for 4 days now and nothing. The videos show pretty much instant change. I'm very disappointed..won't be buying this again. I think the advertisements are fake

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Superior and affordable products

I have suffered rosacea for most of my adulthood. Since I started using Nida skin care products my skin has never been better! I’m constantly getting compliments and asked what I use. Thank you Nida for developing a superior and affordable product. I will continue to recommend to family, friends and colleagues.

March 1, 2026
Unprompted review
Rated 3 out of 5 stars

Not as effective as advertising suggests

I saw many of the adverts online . Because NIDA said there is a money back guarantee i bought many bottles of all their products to try . The only one i didn’t buy was the face wash as i couldn’t see it available at time of purchase .

Been using for about 3 weeks .

Haven’t seen much difference in my dark spots .
The advertising is over exaggerated .
I would say the cream is ultra light .
Not sure if it’s worth wasting money on with no real noticeable results .
Will keep using to see if any improvements long term .

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

My genuine experience o

This is my genuine experience of using Nida for puffy eyebags for two weeks; in their ads, they say that you can see the immediate result in an hour, but that’s not true. I used it for two weeks with no result. I wanted to return the product but they do not cover shipping charges and do not provide free return labels. Fake reviews and fake user generated content online. I do not recommend it. Do not waste your money.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of my Ultimate Moisturiser…

Delivery of my Ultimate Moisturiser Cream was delivered on time and I had to try it immediately. This cream actually FEELS luxurious the second I massage it gently to my skin. I’ve got sensitive skin so I like to stick to one moisturiser that I trust, and I’ve definitely found it. Buying some for my daughter tonight. I know she’ll love it.

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

NIDA PRODUCTS

The products that l bought works very well with my skin. They are affordable too.
I'm 65 years old and l'm very disciplined with my skincare

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love the products that I have tried

I love the products that I have tried. They are making a difference too, since I'm starting to get compliments about my skin. This is pretty surprising, especially since I'm 57 years old. The tone seems much better, and it hasn't irritated my skin. My daughter has stolen the hyaluronic acid serum; she says it's the only thing that doesn't irritate her skin. She uses it like a moisturiser. I just use the neck and eye cream (yellow line) and moisturiser (blue line); also, the facial sun serum is absolutely lovely (orange line). I think I'll try a serum for my skin too next time I order. I will be ordering again. It's good stuff. I've been using it for about 6 months, I think.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very responsive and promptly. The products are great, and affordable. My family and I all use the moisturizer and eye cream. I have dark circles and puffy eyes, the eye cream really does work. Thank you NIDA. Can't wait to try your new products.

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I am 75 and have probably spent…

I am 75 and have probably spent hundreds of dollars on skin care! Well this year I started using Nida products!
Well let me tell you and I never review products but my skin has never looked like it does now at my age!! It’s amazing how well they work at such reasonable prices! Just try it and see for yourself!

May 23, 2026
Unprompted review

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