Rainfordcars Reviews 

128
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been dreading going car shopping for a while, but when the old car started to die I had to bite the bullet. I found myself at Rainford cars and couldn't have been more pleasantly surprised with t... See more

Rated 5 out of 5 stars

Incredible place to buy a car. Honest, no pressure sales, just clear, informative and genuine . The chap we dealt with, Rich, was fantastic, nothing was too much trouble, from start to finish I felt... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I recently bought a Nissan Qashqai Tekna from Rainford Cars in Little Sutton and part-exchanged my BMW X1. From start to finish, the whole experience was fantastic. A huge thank you... See more

Rated 5 out of 5 stars

Rainford Cars has become our go to car place in Ellesmere Port. It’s great to have these guys local for car sales, MOT, servicing and after sales. Recently my car required an after sales service and w... See more

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(128)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bought a car from this company June 25…

bought a car from this company June 25 less than 12 months ago the slave cylinder has gone so costly repair sent email and had call back Rich showed his true colours didnt like the tone of the email as asked the company to pay for the repair or meet half way with cost i will take a hit as reviews on face book have had no joy with their so called customer after care keep away !!!!

July 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great quality and great service

I've been dreading going car shopping for a while, but when the old car started to die I had to bite the bullet. I found myself at Rainford cars and couldn't have been more pleasantly surprised with the experience. I found a fantastic EcoSport at a great price. Rich made the entire process easy for me, sorted everything, and there was zero pressure to pay for extras or take out finance I didn't need which I really appreciated. I'd definitely recommend and I'll be back in the future when the time comes again.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently bought a Nissan Qashqai Tekna from Rainford Cars in Little Sutton and part-exchanged my BMW X1. From start to finish, the whole experience was fantastic.

A huge thank you to Rich, who made the entire process smooth, stress-free, and genuinely enjoyable. He was incredibly helpful every step of the way, always happy to answer any questions I had before the sale, and never once made me feel pressured into making a decision. He was understanding, non-judgmental about my circumstances, and took the time to make sure I was comfortable and informed throughout.

Rich is a real people person who genuinely cares about his customers, and that really shines through. His professionalism, honesty, and friendly approach made all the difference, and he's an absolute credit to Rainford Cars.

I'm delighted with my Nissan Qashqai Tekna and wouldn't hesitate to recommend Rainford Cars to anyone looking for a quality car and outstanding customer service. Thanks again to Rich and the team!

July 8, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect experience

Could not be more happy. Cars perfect and the guys down there where absolutely great. I would recommend them to anyone.
Thanks again guys for everything
Jamie ST

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible place to buy a car

Incredible place to buy a car. Honest, no pressure sales, just clear, informative and genuine .
The chap we dealt with, Rich, was fantastic, nothing was too much trouble, from start to finish I felt looked after and comfortable.
Highly recommend Rainford Cars !!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience buying my car…

I had a great experience buying my car here. Everything was done properly before I collected it — full service, new tyres, timing belt, valet, and all the small repairs that came up on the MOT were taken care of without any problems. The car honestly felt almost brand new, if not for the mileage!

They even painted one of the panels for me free of charge just because the colour was slightly off, which I really appreciated and shows they genuinely care about customer satisfaction.

Richard was very nice, professional, and easy to communicate with throughout the whole process. He kept me updated and made everything simple and stress-free. Highly recommend this place if you’re looking for a reliable car and great customer service.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Rainford Cars has become our go to car…

Rainford Cars has become our go to car place in Ellesmere Port. It’s great to have these guys local for car sales, MOT, servicing and after sales. Recently my car required an after sales service and with these guys there is no faffing around. They sort the issue quick, kept me posted and the price was nothing like a dealership would charge you. Definitely recommended. Thanks Rich for your services !

May 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Recent purchase

I recently purchased a car from Jamie at Rainford cars, and I would say it was great dealing with Jamie, and I would be more than happy to go back.

April 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience from the start was first…

My experience from the start was first class. Richard went out of his way to help me with my van. The van is in excellent condition being less than 3 year old. Richard was continually intouch with updates and helped me the best he could. Meeting Richard and the team was a pleasure and very much worth the 14 hour round trip. I highly recommend them for their vehicle quality and excellent customer experience! Thanks again Rich and team

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Called up in the morning asking about a…

Called up in the morning asking about a car, I specifically asked if there was any dents, scratches, cracks or anything wrong with the car in general as the garage was a 50 minute drive away. I was assured by someone that it was like “brand new”. I got in the car then after a minute of driving an engine light came on, I thought nothing of it and thought maybe they can just switch it off. I got out the car and looked around and there was a massive crack in the back of the car. They told me they would get a body shop to fix it up but at that point I didn’t trust the company as they lied to me once on the phone.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend and will be first place to look for a new car in future

Excellent service from test driving many cars, no push to sell and a stress free sale. Have to say I will be going back to Rainford Cars for any future purchases. Few paintwork patching up needed on pick up, but they let me back a few days later to fix it and couldnt be happier. Great company, great people and great cars.

December 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Cannot fault the aftersales care from…

Cannot fault the aftersales care from Rich and Jay at Rainford Cars. Had a small problem which was rectified immediately and without fuss, car was even delivered back to us next day, they went above and beyond, fabulous service.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Rich and Jay

Excellent service from Rich and Jay. Very honest and keep to their word. Very reasonably priced. I have never laughed so much buying a car their sense of humour is first class. Would highly recommend this company.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service - nothing I mean nothing is too much!!

What can I say! Rich, Jay and Jamie what a team! From the moment you arrive they make you feel very special.! can honestly say I have never met such genuine people who are car sales people (Yes! which is something not everyone can say).
They went above and beyond what I would have thought possible, ensuring we were both happy with everything.
They explained what the process was, left us to try our new car, for however long we wanted and more importantly left us alone, which again isn't something you get from most car sales companies. I felt like part of their family! They are so relaxed, so helpful and nothing is too much. I have already recommended them to a lot of people, so we will definitely be going back in the future should we ever need another car. Thank you Rich, Jay, Jamie you are a true credit to the company.

November 12, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look