Perfumania Reviews 

21,671
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales associates for being exceptionally patient, friendly, and knowledgeable when assisting visitors with finding perfect fragrance selections. Shoppers regularly point out the welcoming atmosphere, noting that staff members take their time to explain product notes without any pressure. Consumers also appreciate the wide range of wonderful products available, paired with amazing deals and remarkably reasonable prices. However, some people mentioned that online purchases occasionally resulted in receiving items or fragrances that smelled entirely different from expected. A few reviewers also experienced shortcomings, noting that staff members sometimes appeared distracted or unengaged during store visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as knowledgeable, professional,... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Customer service

Users describe positive interactions with customer service, consistently praising the reliable and... See more

Service

People report positive experiences with service, highlighting that staff members are friendly, patient, and... See more

Price

Customers had positive experiences with price, often highlighting affordable costs and great deals compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had no intention of buying anything, but Amy immediately began trying her hustle. Before I knew it I was smelling scents, & she was knowledgeable about the products, their notes, undertones, etc &... See more

Rated 5 out of 5 stars

Brought in my dad to pick out a cologne, he has been wanting to buy but didn’t know what scent he would lean towards. The staff who attended was beyond amazing and patient! I truly appreciate her espe... See more

Rated 5 out of 5 stars

Associate Pamela was fantastic. She has a wealth of knowledge of the products. I wish I was a local because I would love to purchase with Pamela’s assistance all of the time. I had my teen grand-nephe... See more

Rated 5 out of 5 stars

The person who waited on me was pleasant, kind, very informative about all the perfumes. Took her time explaining things to me. I didn't feel rushed at all. I wish I got her name though. She had ex... See more



Company details

  1. #7 of 59 best companies in Perfume Store
  2. #24 of 92 best companies in Pharmacy
  3. #4 of 23 best companies in Skin Care Clinic

Written by the company

We offer a large selection of best-selling designer fragrances for men and women at discounted prices. Perfumania operates over one hundred discount retail stores throughout the United States to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.

100% Authentic

Written by the company

Enjoy genuine designer fragrances
at discounted prices.

FREE SHIPPING

Enjoy Free U.S. Shipping on orders over $59

Enjoy Free U.S. Shipping on orders over $59
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.7

All reviews

(21,671)

4,782 reviews in the last 12 months

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Rated 5 out of 5 stars

The Best!

This was a couples days back and I forgot there names. But the two ladies that helped me and my brother put were the best simply put, we laughed had a great time smelling different fragrances from the worst to the best of our opinions it was a full experience. I told them from then on id never go to another shop but it sadden me when I heard the other lady was leaving soon 😔 they both were beautiful spirits! Thank you!

September 4, 2026

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