Noble Knight Games Reviews 

167
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of hard-to-find board games, mentioning that shopping on the clear website is always simple and enjoyable. Consumer reviews regularly emphasize the exceptionally fast delivery times, secure packaging, and very competitive pricing offered across all product categories. However, some customers also noted that certain orders occasionally arrived incomplete, missing crucial pieces, or containing incorrect items that differed from the description. A few other people similarly felt that international shipping expenses, postal fees, and customs handling can be quite expensive and frustrating to manage from abroad.

What people talk about most

Product

Consumers find product to be positive, highlighting a huge selection of games and gaming accessories spanning... See more

Order

Customers had positive experiences with order, highlighting fast shipping and well-packaged goods received in... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as truly exceptional and responsive.... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Price

Clients share positive opinions on price, consistently highlighting great deals on hard-to-find and used... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several board games from Noble Knight Games, including one as a gift for my family. All the games arrived complete, and in Excellent and Brand New condition as noted. When there are questi... See more

Company replied

Rated 5 out of 5 stars

I have ordered several talisman games from noble knight, at first a little afraid for shipping time since i order from Europe, but they arrange an extraordinary fast shipping for a really acceptable c... See more

Company replied

Rated 5 out of 5 stars

I ordered a near mint copy of hard-to-find game and it unfortunately was missing enough pieces/elements making it unplayable. NK immediately sent out a new copy with all the components checked and ba... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer... See more

Company replied


Company details

  1. Game Store
  2. Board Game Club
  3. Hobby Store
  4. Used Game Store

Written by the company

With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.6

All reviews

(167)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Purchased a “Near Mint” condition Kill…

Purchased a “Near Mint” condition Kill Team Starter Set 2018 box, yet it was missing several of the included items and had other miniature sprues included instead. This was a $265 box and the offer according to their “Satisfaction Guarantee” was $75. This would nowhere come close to covering the costs to purchase the missing items. The only other offer was a prepaid return shipping label. So now I’m even more inconvenienced by having to take time to pack and ship this back. The entire time I must wait for my money to be refunded until they receive the item back at their warehouse where presumably they will do the first actual Quality Control check of the merchandise. The box was not sealed so all that had to be done was to open the box and easily enough verify the contents. Maybe next time take actual photos of the contents and box when listing it on your website and confirm the items. If you wanted to offer financial compensation make a fair offer for missing items and then request the incorrect items to be shipped back.

August 24, 2026
Unprompted review
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Reply from Noble Knight Games

We’re very sorry for the condition your Kill Team Starter Set arrived in and for the frustration caused by both the missing contents and the resolution offered. We understand that a Near Mint set at this price should have been thoroughly checked to ensure the contents were complete and correct. We appreciate you bringing this to our attention, and we will be reaching out to you directly to try to make this right. You can also reach us at contact@nobleknight.com.

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Rated 5 out of 5 stars

Customer service

I have had excellent dealings with Noble Knights both buying and selling Their website has a great selection of 25mm Minifgs that are hard to find and at reasonable prices. I ordered some items from their ebay site which I found confusing but contact with Scott, Customer Service Manager, soon straightened out my issue. When my order was received, one of the items was incorrectly marked, again contact with Scott acknowledged the error, and both refunded the cost and allowed me to keep the"error" ! That is what I call great customer service. I definitely will continue using their website and highly recommend Noble Knights!

August 24, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for the fantastic review and recommendation! We’re glad you’ve had great experiences with us both buying and selling, especially when tracking down those hard to find 25mm miniatures. It’s wonderful to hear Scott was able to quickly resolve both issues and provide the level of service we strive for. We truly appreciate your continued support and look forward to your next visit to our website!

Rated 5 out of 5 stars

Excellent place to order Board Games!

I ordered several board games from Noble Knight Games, including one as a gift for my family. All the games arrived complete, and in Excellent and Brand New condition as noted. When there are questions, Customer Service is quick to reply. Everything is always packed safely and securely, and their rating system is very accurate and helpful. A Great Seller! A++! Would highly recommend! Thank you very much!

August 15, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for the wonderful review and recommendation! We’re delighted that your games arrived safely, securely packed, and exactly as described, especially the one for your family. It’s great to hear our condition ratings and Customer Service have made shopping with us a consistently positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Absolutely amazing customer service

Noble Knight Games provided truly the best customer support experience I've ever had. I ordered a massive used Marvel Legendary collection across 7 expansions, and discovered on delivery that it only contained the hero cards and none of the villain/henchman etc cards. It was a really good deal so I was hoping they don't just cancel the order refunding me for it. Rather than doing that, someone from their support team (Lexie) actually found and broke down other boxed sets from their own inventory just to track down, verify, and ship all of the replacement cards (~550-600) to make my collection whole. The diligence, communication, and sheer effort their team put in to make things right was incredible. I had read about this kind of service from them in forums but was honestly surprised to experience it first hand. Noble Knight has earned a lifelong customer in me

August 17, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for sharing this incredible experience! We’re so glad Lexie was able to track down, verify, and send the hundreds of missing Marvel Legendary cards to complete your collection. We take a lot of pride in making things right for our fellow gamers, and hearing that our team’s diligence and communication earned us a lifelong customer truly means a lot to us!

Rated 5 out of 5 stars

Great & Rare Games, Exceptional Customer Service

I have to start with the absolutely amazing customer service! They were so incredibly responsive and helpful. I had a real issue with the delivery person and Mason made me feel supported at every step and helped me find a solution very quickly so the gift for my partner still arrived in time.
In addition, I am really impressed by their last selection of games, even rare ones; especially their selection of wargames.
And to be honest, I initially planned to just buy this one specificmgame. But after having experienced this outstanding customer service, I am really inclined to explore their store more and come back for gifts and for myself.
Thanks a lot!

July 28, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for your thoughtful review! We are thrilled to hear that Mason was able to support you through the delivery issue and help make sure your partner's gift arrived on time. It also means a lot to know you enjoyed our selection, especially our wargames and harder to find titles. We truly appreciate your kind words, and we look forward to helping you discover even more great games for yourself and for future gifts. Thanks again for being part of the Noble Knight Games community!

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Rated 5 out of 5 stars

UK Order

I ordered from the UK. The items arrived quickly and were well packaged. I would definitely use this shop again.

July 25, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for your wonderful review! We are delighted to hear your order arrived quickly all the way to the UK and that everything was well packaged. It means a lot to know you would shop with us again. We truly appreciate your support and look forward to helping you find more great games in the future!

Rated 5 out of 5 stars

Reliable Enough

Noble Knight is a reliable seller, but often a bit overpriced compared to eBay and other smaller sites like Demon's Lair & Troll Trader.

July 1, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for the 5 star review and for your honest feedback! We're glad you see Noble Knight as a reliable seller. We work hard to offer a huge selection, accurate grading, and dependable service, and we understand that prices can vary between sellers. We truly appreciate your support and hope to help you find more great additions to your collection soon!

Rated 5 out of 5 stars

First Time Trade-In

I’ve been a long-time buyer of their used stock but only recently had the pleasure of doing a trade-in myself. Noble Knight gave me a generous offer and covered shipping from Canada as well. The process was smooth, easy and Noble Knight’s staff communicative and professional. I was worried it would be a difficult thing what with tariffs and the chaos of the current state of shipping, but it was remarkably easy. Fantastic service!

July 16, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for being a longtime customer and for trusting us with your first trade in! We are so glad to hear the process was smooth from Canada and that our team made everything easy to navigate, even with the added challenges of international shipping. Your kind words about our staff mean a lot, and we truly appreciate your continued support. We look forward to helping you again soon!

Rated 5 out of 5 stars

The customer service was great

The customer service was great. They answered all my questions in a timely manner and were knowledgeable. This site is a great home for board games at a reasonable price.

July 6, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for your wonderful review! We're thrilled to hear our team was able to answer your questions quickly and provide the knowledgeable service you were looking for. It means a lot to know you found great board games at reasonable prices. We truly appreciate your support and look forward to helping you find your next favorite game. Happy gaming!

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Rated 5 out of 5 stars

Noble Knight has been great to shop…

Noble Knight has been great to shop from I've ordered from their website and Ebay store front and received the products exactly as described and they ship your order out incredibly fast. Thanks again NK!

July 8, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for your continued support! We're thrilled to hear you've had great experiences shopping with us through both our website and our eBay store. It's wonderful to know your orders arrived exactly as described and that our fast shipping stood out. We truly appreciate you taking the time to share your experience, and we look forward to helping you find more great games and collectibles in the future!

Rated 1 out of 5 stars

I was upsold for a used Dungeon Mayhem…

I was upsold for a used Dungeon Mayhem at a price of $70. The retail price new at Walmart is $25. Be careful with Noble Knights upselling you board games more than double retail value!

June 29, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for sharing your feedback. We are sorry to hear that you left feeling disappointed with your purchase. Pricing for out of print and preowned board games can vary significantly based on availability, condition, and market demand, which means they may be priced differently than a new retail copy when one is still available. That said, we never want anyone to feel pressured into a purchase or feel that they were misled. We would appreciate the opportunity to learn more about your experience, so please reach out to us at contact@nobleknight.com. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Feel completely disappointed and ripped off.

I really, really was excited to find this company and had high hopes for what I would receive. I ordered 2000 random Warcraft cards trying to start a good collection. Of the hundreds and hundreds of different cards available almost 1000 - half - of them were duplicates of the same 10 cards. I was so disappointed. I am still waiting for a response from them Such a waste of time and money
Update: the company said that they had no control over the “random“ packs of cards they were selling and what was in them. Just to give you an example I wanted to enclose a picture of one of the supposedly random decks I got. Out of 46 cards 32 were exactly the same and there we’re only four unique cards altogether.

June 25, 2026
Unprompted review
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Reply from Noble Knight Games

We're very sorry to hear about your experience. We understand how disappointing it is to expect a varied collection and receive so many duplicates instead. That is not the experience we want for our customers, and we also apologize that you have not yet received a response. Our team will be reaching out to you right away to look into your order and work toward a resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Noble Knight Games provides great value

Noble Knight Games always provides outstanding service and reasonable pricing. I occasionally find one or the other when shopping online, but rarely do I ever find both in the same place. I really appreciate it as a collector/model painter/gamer and I wanted to share this so that others can have the same experience I did. Thank you Noble Knight!

June 22, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for sharing your experience! We're thrilled to hear that you've found both outstanding service and reasonable pricing with us. As fellow enthusiasts, we know how important that combination is for collectors, painters, and gamers alike. We truly appreciate your support and your willingness to recommend us to others. Thank you for being part of the Noble Knight community!

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Rated 5 out of 5 stars

Great Gaming Retailer

I've been using Noble Knight Games for a while, made probably a half dozen purchases. Everything had been in good condition. In my most recent order, however, I got the wrong product. I sent an email asking for directions on how to return it, and instead they told me to keep the item (I'm glad to have it!) and they sent a new one the next day. I'm glad to have found a service that works and isn't Amazon.

June 10, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for being a longtime customer and for sharing your experience! We're glad your orders have consistently arrived in good condition, and we're especially happy we could quickly make things right when the wrong item was sent. Our team always aims to provide the kind of service we'd want as gamers ourselves. We truly appreciate your support and are honored to be your alternative to the big marketplaces. Enjoy the bonus item, and we look forward to helping with your next adventure!

Rated 5 out of 5 stars

Shout out to Customer Support when things went wrong

EDIT: Updated review.

I had a problem with a recent order, it took a while for NobleKnight to investigate, but they have resolved it beyond what I would have considered acceptable - i.e. they went above and beyond.

May 22, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for updating your review. We appreciate your patience while we investigated the issue with your order. Our team always strives to make things right, and we're glad we were able to resolve the situation in a way that exceeded your expectations. Thank you for giving us the opportunity to help, and for your continued support!

Rated 5 out of 5 stars

Great end-to-end experience

Really helpful customer service team (who went as far as confirming a print edition on a specific book for me), great prices, and a packing team that ensures your stuff arrives safe and sound.
Will be buying from them again!

May 27, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for the wonderful review! We're delighted our customer service team could help confirm the specific print edition you were looking for. It's also great to hear you were happy with our prices and that your order arrived safe and sound thanks to our packing team. We truly appreciate your support and look forward to helping you find your next gaming treasure!

Rated 5 out of 5 stars

Ordered Titanic board game on May 22

Ordered Titanic board game on May 22. Received my game today May 27.
Great customer experience and I was able to track the shipment through FedEx from Fitchburg WI via Memphis TN to Stansted airport to Harristown and Blarney here in Ireland to my location in Midleton, County Cork.
Thanks Nobel Knight Games for shipping out my game so soon after placing the order.

May 27, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for sharing your experience! We're thrilled to hear your Titanic board game made it safely to County Cork and that you enjoyed following its journey from Wisconsin all the way to Ireland. It's great to know the shipping process was smooth and that your game arrived so quickly. We appreciate your support and hope you have a fantastic time playing!

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Rated 5 out of 5 stars

No better board game store!

There is no better board game store out there! Incredible customer service! Great prices on new and used items. Trade in programs! Top to bottom, start to finish, absolute first class all the way!

May 25, 2026
Unprompted review
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Reply from Noble Knight Games

Wow, thank you for such an amazing review! Hearing that you consider us the best board game store out there truly means a lot to our team. We’re thrilled you’ve had great experiences with our customer service, pricing, and trade in program. We work hard to make Noble Knight Games a first class destination for gamers of every kind, and your support means the world to us!

Rated 5 out of 5 stars

Long Time Customer

I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer Service and the problem was corrected in my favor just hours later.

NKG's selection, prices, and turnaround are all superb, but the Service has kept me coming back for all these years and hopefully many more!

May 19, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for being part of the Noble Knight Games community for so many years! We truly appreciate your continued support since 2009. We're glad our customer service team was able to quickly make things right with the miniatures set, and it means a lot to hear that our service keeps you coming back. We look forward to helping you find more great games and treasures for many years to come!

Rated 5 out of 5 stars

Noble knight games provide fun board games

Noble knight games provide fun board games at reasonable prices and do a great job recirculating used games at lower prices. They are very helpful and will make it up to you if anything goes awry. Great service overall.

May 19, 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for the kind words! We’re so glad you appreciate our selection of board games and our efforts to give pre loved games a second life at great prices. It means a lot to hear that our team was helpful and able to make things right when needed. We truly appreciate your support and look forward to helping with your next gaming find!

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