Lumeure Reviews 

Terrible experience with Lumeure. I received an item that was completely different from the one advertised on their website, including a totally different main colour.

After 31 emails back and forth, they still refused to take responsibility, provide a prepaid return label, or issue a full refund. The entire process was exhausting and deeply disappointing.

The hoodie has a really comfortable lining and doesn’t lose its shape after a few hours of wear. It’s relaxed enough for home but still looks decent when I’m heading out.

Scam company. They dropship cheap polyester and try to mess you around with returns. I only got a refund after reporting them to payment provider.

Scam site wrong size and colour sent terrible quality and lies about returns

These jeans actually sit at my waist instead of leaving that annoying gap at the back. That alone made me happy. The denim is soft enough for everyday wear but still feels like it’ll last.

CHEAP DROPSHIPPING FROM CHINA.
LIKE TEMU!
CLOTHING SMELLS POISONOUS - AGGRESSIVE CHEMICALS.

IT TOOK 1 MONTH TO ARRIVE.
NOW IT'S NOT POSSIBLE TO GET A RETURN LABEL.

I NEED TO THROW IT IN THE TRASH. DONATING IT WOULD POISON OTHER PEOPLE.

This company should be blown away for good .... absolute fraudsters .... show photos of other companies goods .... absolute plagiarism.... copies sent ... no shape ... cheap material ... run up in 5 minutes by someone paid peanuts!! ... absolute shit company ... DO NOT TOUCH

Good range on the site and the checkout didn’t drag on. My parcel arrived safely with everything folded properly inside.

Without doubt the worst e-commerce company I have ever dealt with. I don’t even know where to start. Everything is horrible. Deliver, quality, packaging, sizes, returns process. You’d be better going outside and setting your money on fire.

Picked up some cargo trousers for a trip because I wanted something with decent pockets. They ended up being much smarter looking than I expected and didn’t have that oversized utility look. Comfortable on the flight useful while walking around and easy to wear again once I got home. Definitely one of the more practical things I’ve ordered lately.

Very poor product quality and serious problems trying to return the order

My experience with Lumeure has been extremely disappointing.

I ordered several pairs of shoes (order #LU21404). When they finally arrived, the quality was nowhere near what I expected from the photos and presentation on the website. The shoes appeared to be made from very cheap synthetic materials, the overall finish was poor, and there was a very strong and unpleasant chemical/synthetic smell. In my opinion, what I received looked substantially different from what was presented online.

I immediately contacted Lumeure and asked to return the entire order for a full refund.

Instead of simply processing the return, they repeatedly tried to persuade me to keep the products. First I was offered a 10% refund, then 20%, then 30%, as well as various amounts of store credit.

I repeatedly explained that I was not negotiating a discount. I simply did not want shoes of this quality and wanted to return them.

What makes this particularly frustrating is that their website advertises a 30-day return policy, yet after several emails I still have not received the prepaid return label and clear return instructions I requested.

A customer should not have to go through multiple rounds of negotiation simply to return an order under the store’s advertised return policy.

I am still waiting for Lumeure to accept the return and provide a full refund. I will update this review if and when the company resolves the issue properly

My order arrived neatly wrapped and nothing was crushed or creased badly. Small detail but it made opening the parcel feel much nicer.

If you’re ever thinking of ordering anything from these scammers, you’d be better off cutting your hand off.

They pretend to be a Dutch company, but in reality it’s nothing more than plain old dropshipping of cheap, low-quality junk from China. They sell ridiculously overpriced “linen” clothing that doesn’t contain even 1% linen — 95% polyester and 5% elastane. The product photos they use can be found all over the internet, with the exact same items selling for up to 90% less.

Once this garbage arrives and you want to return it, the real nightmare begins: an endless merry-go-round of AI-generated replies offering you discounts. Endless!!! If you refuse — because the product is genuinely 💩 — you can return it, but you have to pay the return shipping to China yourself, as stated in their terms and conditions.

They couldn’t care less that what they sent you is completely different from what you ordered and paid for.

My advice: if you’ve already bought this junk, received something different from what was advertised, and paid by Visa, contact your bank and request a chargeback. It takes a while, but it works — I got my money back.

I bought a blazer set for dinners and occasions where I want to look put together without wearing anything too formal. The shape is flattering and the fabric has enough structure to look polished without feeling stiff. I was expecting to have to alter something but the sizing worked right out of the package.

I ordered 2 linen shirts and a linen short and I received 2 shirts and 1 short 100% polyester, super itchy to the skin. When requested to return the order they wanted me to pay for the return which had a destination in China.
Really BAD quality. After several back and forward emails with Lumeure that was going nowhere I was able to get my credit card transaction reversed with my banks help as the European consumer laws are very clear that if you do not receive what was advertised the seller must pay for any return costs regardless of any return policy. DO NOT purchase anythin with them!

Ordering was efficient but shirt took time to arrive. When it did, it was *at least* two sizes too small (after they had recommended a size) and had the label cut out so I couldn’t even check what the original size was. I have absolutely no doubt that the return process will not be worth the effort, so that’s a good deal of money down the drain…

Good quality product, also the delivered on time.

Took a chance on a floral dress for a family lunch and I’m glad I did. The fabric falls beautifully and doesn’t cling in awkward places. It felt feminine without being fussy and needed very little styling. I spent most of the afternoon in it and never once felt uncomfortable.

Don't buy!! Dropship scam site. You don't get what you ordered. It takes very long till they deliver and when you want your money back cause the product is wrong they try to do everything not to pay you back 100%.. eventually nietbezorgd.nl helped me and they finally gave up and gave me the money back. Thanks nietbezorgd.nl!

The items were not as described, even though it is a European site, the return address is in China and the order itself took 2 to 3 weeks to arrive.