From the beginning at sales, Alex was professional, polite and knowledgeable about cleaning our gutters and the possibility of adding on the gutter guards as it would help future build up. He pro... See more
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If you’re looking to upgrade your home with attractive, low-maintenance gutters, look no further. The experts at LeafFilter Gutter Protection are ready to provide you with the best service, by offering gutter replacement, cleaning, and repairs in addition to installing gutter guards. From its innovative design and award-winning technology to its professional installation, LeafFilter protects the value of your home and is the perfect complement to your roof with installation available on new or existing gutters. Contact LeafFilter to schedule a free estimate today!
1595 Georgetown Road, 44236, Hudson, United States
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Replied to 97% of negative reviews
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We learned about the different product details and gained confidence in our decision because of the quality of the products. Barron Eskind was really great to work with!
I purchased a family member's house and it had leaf filter already installed. I called to transfer the warranty to my name which wasn't a problem. A chimney was taken down and it left a gap in the sofits and fascia. I called them to give me pricing on moving the downspout to the other side of the house and filling the gap caused from the chimney removal. They charged me a 141.25 to come up and give me a price. I never received the pricing for these two minor modifications. I am in the process of disputing the charge through my credit card company. I was told twice by the Mississauga rep that I would get my pricing and I never did. I've called customer service.I've emailed customer service.No one has ever responded.
The whole process felt like a con job,way over priced and my gutters still pours over because they did not level them properly as advertised and they actually missed installation on one section, the absolute worst interaction I've ever had with a salesman and installation crew!!!!!
No call no show
Horrible customer service
No follow up calls received
Waited all day and nothing
Management could care less
Called the next day to say they were on the way when not scheduled
UNRELIABLE BEWARE!
My gutter system from Leaf Fitter North of New York has stopped being effective after a couple of years . The gutter on the front fascia of my garage is rotting. It failed to drain properly according to the person I hired to inspect it. There are other issues, but I discovered the life time warranty will not cover fixing the gutter system.
Reply from LeafFilter Gutter Protection
Approx. three years after installation the system began failing, collapsing into the gutter. I contacted LeafFilter HQ and was informed their regional manager would be out to inspect the problem. That day came and went with no one showing up, calling, emailing or texting.
I contacted LeafFilter HQ again several times and was repeatedly assured I would be contacted by "end of the day". To date, no contact from their local representative.
For what I paid for their system I expected it to last more than three years. Very disappointed and would NOT recommend.
I contacted LeafFilter on 7/6, 7/8 and 7/9 and reported that I had "trees" growing in my gutter. On 7/9 an appointment was scheduled for 8/3. On 8/3 no one showed up, called, emailed or texted. I contacted them on 8/4 to report the No Show/Call. On 8/5 I was informed someone would be contacting me shortly. After not hearing from anyone (again) I contacted them again on 8/16. On 8/17 LeafFilter HQ informed I would be contacted by end of the day. Today is 9/3 and there still has been no contact from LeafFilter.
Reply from LeafFilter Gutter Protection
I had two "kids" install my LeafFilter guard. Arrived in a small SUV packed with one ladder and materials, installed the system from the roof. Did not align one section of my gutter to "fit" their product, just stuffed it in the best they could. Overall poor quality workmanship. I repaired their work myself rather than let them do it again, not to my satisfaction. Can't believe I got suckered into this project, rather pay a high-school kid 2x/yr to blow and pressure wash my gutters
Reply from LeafFilter Gutter Protection
Salesman said leaf filter was slanted and leaves and pine needles would blow or wash off that is a lie I just had to clean the screen on my house see the video on Facebook leaffilter reviews this company is not one to do business with
Reply from LeafFilter Gutter Protection
We have had our leaf filter system for 2 years, with the recent heavy rains we have had a leak in our bathroom ceiling. We made an appointment for last Thursday between 8-noon. At 11:45 we got a call they weren't coming and made a new appointment for yesterday (September 1)
Between noon and 4. When nobody had shown up at 3:30 I called to check and they said there was no such appointment. I left 3 messages to have someone call me since yesterday and nobody wants to return my call. I am at my wits end. Not sure what else to do. Beware!!!!
Spent most of the day on the phone yesterday and still can't get anyone to return my calls. I have another appointment tomorrow, we will see if they show up.
Leaf filters answer to me is Bs,
Reply from LeafFilter Gutter Protection
The job was not completed as represented by the salesman. The downspouts were positioned incorrectly and we had water leaking out of the back of the 'elbow instead of going down the drain spout. We called, and had an appointment to have the problem addressed. Someone showed up days before the appointed time. It was not convenient and I told the supervisor I wanted the original day when my husband would be home. He said fine. No one came the day of the appointment. My husband made three calls and the manager (whom was supposed to call) never called us back. I do not recommend them for any work. WE now have to correct all the downspouts ourselves. One worker told me "by the way, the salesman never tells you, but you need to have the gutters addressed every spring by blowing off the debris that accumulates on top" Also, the workers broke a statue in the yard and trampled flowers and never told me. I asked if they wanted me to move anything.
The gutters were expensive but the installers were great. Where this company really failed me is in the supposed warranty. I have a section of gutter where the rain comes down behind the gutter, rotting out the fascia board the gutter is attached to. I became aware of the problem a few months after installation and requested service. A guy came out and calked and I thought all was well. In the spring of 2025 I discovered the fascia board was completely rotten in two spots. They inspected all the wood before installation and said it was all fine. Therefore, this is a problem with the installation. I called customer service to report the problem on May 11, 2026. They sent a technician out on a day I had told them I would be out of town, instead of the agreed upon date. I spoke to him on the phone and he agreed with my assessment. Months went by and my calls were ignored. Finally customer service sent the same technician out again on August 3, 2026. He seemed surprised they were paying him to conduct the same inspection a second time. He again agreed with my assessment and told me the job would be expedited. I told him I would be out of town in September and he said it would be repaired before then. I heard nothing. I continued to make calls. On August 17, customer service said I would get a call back by 4pm next day from the Washington PA office. They never called. I repeatedly tried to call that office. Not a single call was returned. I called customer service again today (9/1). Got told the same thing, that I would hear from the local office by 4pm next day. No call. I just got a reply to this review. They said "If you'd like to speak to a member of our team, please contact us at support" at "leaffilter" dot "com or 1800-749-4566." Did they read my review? Calling that number has had no effect. If anyone at LeafFilter is reading this update, please please please call me, but after September 15 when I return from vacation. If you do the right thing I will update my review.
Reply from LeafFilter Gutter Protection
My 79 year-old mother was taken advantage of - was told her gutters would be $19,000, but the sales rep from Wilmington, NC "came way down" for her for a good review. The gutters were installed, the clamps on them are upside down and do not match the color of the gutters, one slants downward, no invoice or receipt was given. After four attempts (phone calls, emails with pictures and the main office), we have heard back from no one. So disappointed and so sad.
This experience was totally a "CON JOB".I was told I must sign then. I was somewhat harassed by 2 reps. and told all discounts were applied. The 2nd Rep. came in after 20/30 minutes and really pressured me (a 90 yr. old widow). All this, and I was charged $4,339.00 for 112 feet...........another disreputable company!!!!!!!!!Beware!!!!!!!
Reply from LeafFilter Gutter Protection
Update as of August 31, 2026:
Leaf Filter responded to my original Trustpilot review by saying that my concerns had been shared with their support team and that someone would be in touch with me shortly.
Unfortunately, as of August 31, 2026, I have received no official contact from a Leaf Filter representative regarding this issue.
My original concern remains unresolved. I am still waiting for Leaf Filter to follow through on the commitment made by its local management to replace and reinstall the filters that were damaged during their removal by Leaf Filter personnel.
I appreciate the public response to my review, but at this point I would much rather see action than another promise that someone will contact me. I remain willing to work with Leaf Filter to resolve this issue and am simply asking the company to follow through on what was previously agreed upon.
Reply from LeafFilter Gutter Protection
Tried 3 times to get someone on the phone about a problem with recently installed gutters. No return call. They were quick to call when I wanted to purchase thier product.
Reply from LeafFilter Gutter Protection
Customer service is a JOKE!! If I could give the review a 0 that would be more accurate! The level of communication, follow up, attention to detail, and genuine respect is absurd! To get your business, they are great! But once your gutters are installed, you are on your own. Have a service issue.. oh well! Was told you would have your gutters cleaned in the first calendar year.. good luck getting that done. And to make matter worst, was literally told by a "service manager" that if i purchased another product, they would work a way in to provide my ALREADY PROMISED SERVICE.. for free. I would not recommend this company to anyone! Shady business and for the money, not work the hassle and disrespect!
Reply from LeafFilter Gutter Protection
I've been a customer for over 10 years. I called the national number to set up a service call by the dealer nearest to me. Date was set. Never heard from them again. System works well, imo, but service is terrible.
Reply from LeafFilter Gutter Protection
OMG! I don’t usually write bad reviews but the experience I just had was unbelievable. Nathan from Leaf Filter Gutter Protection visited my home to provide a quote for installing wire mesh lid on my gutters. He walked around my home measuring the gutters and taking photographs before presenting his findings. I sat patiently and listened to his presentation, which lasted over 30 minutes, he quoted a price of $17,496 for the wire mesh installation. He mentioned a discounted rate of $10,000 if I agreed to sign the paperwork that day. When I inquired further about the product, I shared that I had received a previous quote of $3,000 from another company for a similar micromesh product Nathan suddenly became indignant. He stated that our conversation was over and that a discount would only be available if I signed up immediately, before he left my residence. He did not permit any additional time for me to consider the offer. I was taken aback by his discourteous behavior towards the end of our discussion, despite my continued interest in the product and my request for more time to decide.
After reading numerous negative reviews about their product online, it has become clear why Leaf Filter Gutter Protection employs high-pressure sales tactics
Reply from LeafFilter Gutter Protection
The workers came and installed the Leaf Filter Gutters on the rear of my house only. The rain poured between the gutters and the roof. The cost was $3,000
Now I can get no one to return my calls or talk to me about rectifying the situation. Business sounds suspicious.
Reply from LeafFilter Gutter Protection
LeafFilter does not honor their warranty. I called and scheduled a service call 4 times in 1 month and they never shows or calls...even after confirming the appointment the morning of with them. They are liars and very unprofessional. I finally had to hire someone else.
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