Excellent. One little suggestion; it would be important to offer to purchase nice paper bags because we are offering something from your ahop we cannot put it in a nice bag that goes with the wrapping... See more
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Everything was perfect! The only thing. The lady that gave me my package, when I asked her please to wrap it on Christmas paper for gift instead of doing it, she just said “I’ll give you the paper and... See more
This review is all about an employee called Natacha in Imerco Herlev. She is absolutely the best!! So professional and she understand the need of a customer. I went there 2 times and by coincidence sh... See more
Det er en stor fornøjelse at handle hos Imerco. Førsteklasses servicer, førsteklasses husholdningsartikler, et stor udvalg for enhver pengepung.
Company details
Contact info
Smedeholm 16, 2730, Herlev, Denmark
- +45 70 20 78 00
- kundeservice@imerco.dk
- www.imerco.dk
4.6
Excellent
96K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Its very fine shop
December 14, 2025
Der var en god service og information…
Der var en god service og information om varen. Absolut en oplevelse at handle i Imerco.
December 13, 2025
God service👍🏻
December 13, 2025
Super go service
December 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I made an order of 4 items and one of…
I made an order of 4 items and one of them got cancelled even though it was available online.
December 10, 2025
Reply from IMERCO
Hi Jakub,
Thank you for your review.
We are sorry to hear that one of your items got cancelled.
Wew hope that in spite of this, you will still be happy with the rest of your order.
We wish you a good day.
Best regards
Imerco
God service
December 6, 2025
God service som vanligt
December 6, 2025
Great experience
Great experience. Friendly staff always willing to help. Click and collect is very effective. Plus beautiful wrapped gifts
December 6, 2025
Charged 19kr to send an item to their own shop
Imerco charged 19kr to send an item to their own shop for me to collect. I have never experienced having to pay for sending something to their own shop before. On the upside, they did gift wrap it for me.
November 30, 2025
Reply from IMERCO
Hi Sharon,
Thank you for your review.
We are sorry that you are not satisfied with our shipping prices.
When delivering to a store, the item is shipped from our warehouse, and the store operates as a parcel shop, which is why a shipping fee will be added to the order.
Best regards
Imerco
God i formation og hurtig levering
Hurtig levering, passende emballeret. Og god information om tidshorisont for levering.
December 3, 2025
Confirmed of Order
In the email when my order was ready to pick, it didn't list all items. No information about them.
December 4, 2025
Reply from IMERCO
Hej Cassandra,
Tak for din anmeldelse.
Vi sætter pris på, at du tager dig tid til at skrive til os.
Vi er kede af, at du har haft en dårlig oplevelse med os.
Du er velkommen til at sende en mail til kundeservice@imerco.dk, så vi kan undersøge din sag nærmere.
Med venlig hilsen
Imerco
God service og selv på Black fridag…
God service og selv på Black fridag hurtig levering
December 4, 2025
Super service
December 3, 2025
Nice & easy
Nice & easy, smoothe & fast, precicious & day-to-day, real professional behaviour, Keep walking
November 28, 2025
Top level service!
November 26, 2025
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