Fyndiq Reviews 

Hej FYNDIQ
Jeg har bestilt nedenstående fra jeres hjemmeside, altså en FELCO 2 saks, men fået noget skrot, som leverandøren ikke engang vil være bekendt at skrive navn på.
Selv indpakninger virker sølle, krøllet, uden nogen som helst beskrivelse.
Det kalder jeg svindel, og vil bede jer om at sende mig en returlabel, og give mig pengene tilbage. Meget skuffende, første gang jeg har handlet med jer.
Venlig hilsen
Eddie Jonasson
"Dear Customer,

Hello, thank you for your message. This seems to be a very unfortunate situation, and it is certainly not your fault. In this instance, we can offer you a full refund, which is expected to be credited to your account within 3–5 working days. You do not need to return the item; please keep an eye out for the refund. Once again, we apologise and wish you all the best.

Kind regards!"

Thank you for your response.

However, I must point out that this matter goes considerably beyond a lack of clarity about the phone's market region and warranty terms.

I purchased a Samsung Galaxy Z Flip4 from Fyndiq in September 2024, believing I was buying a standard European-market model. At no point during the purchase was I informed that the device was not intended for the European or Nordic market or that Samsung's Nordic warranty would not apply.

On 23 April 2026, Samsung Support Denmark explicitly informed me in writing that the device was not a European model and appeared not to be a Nordic model. The representative also stated that the warranty was not applicable because it was not a Nordic model. I have retained the chat transcript as evidence.

Furthermore, the phone developed serious technical faults in February 2026, including shutting down when folded, restarting only when connected to a charger, and intermittently failing to recognise the SIM card. These problems arose despite no reported dropping, liquid exposure or external damage.

I have spent considerable time attempting to resolve this matter, including pursuing the Danish consumer complaints system and seeking assistance through Forbruger Europa. I was informed that Fyndiq did not respond to the attempts to initiate mediation. I therefore find it disappointing that I am now being directed back to customer service without any indication of what concrete resolution you are prepared to offer.

I am willing to provide the Samsung documentation again. However, I expect this to result in a substantive investigation, not another round of correspondence without an outcome.

Please confirm in writing:

1. Whether Fyndiq accepts that the phone supplied was not a European/Nordic-market model and that this information was not clearly disclosed to me before purchase.
2. Why the device was sold to me without clear disclosure of its intended market region and the limitations on the manufacturer's Nordic warranty.
3. What investigation Fyndiq will undertake to establish the device's origin, authenticity and condition.
4. What concrete remedy Fyndiq is prepared to offer in view of the undisclosed market-region issue and the serious technical faults.

I am seeking a satisfactory resolution to this complaint, not merely an acknowledgement of my dissatisfaction. Please provide a substantive written response and proposed remedy within 14 calendar days.

I reserve my rights as a consumer and will retain all relevant documentation, including Samsung's written statements and the history of my attempts to resolve this matter.

I look forward to your response.

I ordered a children's toy, but instead of the toy, I received two packages. I have attached a photo and the shipment tracking number. Please issue a refund.

Jeg har bestilt to ting hos Jer den første pakke jeg bestilte er ikke nået frem er blevet sendt til Norge den anden jeg har bestilte har været på vej over et måned og jeg er blevet tvunget til at købe en ny meget dyrere hjemme på grund af at jeg skulle bruge den reservedel jeg bestilte til et arbejde der skulle være færdigt så nej jeg synes ikke det har været en god oplevelse
1. The first package I ordered never arrived and was mistakenly sent to Norway instead of Denmark.
2. The second item I ordered has been in transit for over a month. Because I desperately needed this spare part for a job that had to be finished on time, I was forced to go out and buy a new, much more expensive replacement locally.
Due to these severe issues and delays, this has not been a good experience at all. I expect a full update and a solution for both of my orders.

jeg har modtage penge retur

jeg synes det dårlig købe vare dem vil ikke tage den retur igen

Hello,
Thank you for your message.
The return and refund process is estimated to take around 20 days. To save you time and avoid the hassle of paying for return shipping or traveling to a drop-off point, we would like to offer a more convenient solution.
If you agree to keep the light, we will immediately refund 25% of the total order amount. You can then use the item for another purpose or gift it to friends or family.
Would this work for you? We look forward to hearing from you.

Very small and thin- not the same as image shows. Fraud. I assume it’s gonna break immediately

Fake Needoh products - do not purchase. Nothing like the original.

I initially had a serious issue with my order, as the perfume I received appeared to be counterfeit. The packaging quality raised concerns, and the product failed the authentication check on the original brand’s website.

I contacted customer service and provided the requested evidence. Although there was a delay in resolving the issue and communication could have been better, I’m pleased to say that the matter has now been resolved. I received a full refund, including the delivery fee.

I appreciate that the company ultimately took responsibility and resolved the issue. I hope they take this experience seriously and ensure that only authentic products are sent to customers in the future.

Fyndiq sent me the wrong goods, couldn’t get the right goods. And didn’t want to refund my money, before I send pictures of the wrong goods were destroyed.
Seems like communication was with a bad AI-bot. Or a worse translation program.

Received a fake version of the item advertised on Thier site and when I asked to return it they are expecting me to pay to return it to china. Also their customer service is an AI that just sends the same message again and again. One of the worst companies I have encountered in Denmark.

Mega Ringe kvalitet.
Helt til grin at 2 Squishy ost på 6 cm skal koste 930 kr minus en rabat 456 kr, i alt 256 kr plus porto. Det er at narre folk.
De har Max kostet 10 kr at fremstille.

No order received, no answer to a complaint was given

Fake products, cheap copies, not what is advertised. Fake marketing! Do not buy and get scammed! This website should not exist in a civilised society!

I ordered my football shoes from here and it clearly said 40 size but they gave me a size 34 i roperted it and they havnt sent any emails and talk about it!!
Dont trust this company!

If I could give 0 stars, I would!

Fake stickers pretending to be Panini stickers. Have reported direct to panini that fyndiq is following 0 consumer standards and allowing fake goods to be sold as genuine goods.

I have also reported to my bank to revers payment.

2 very upset boys in my house who waited 5 weeks for a delivery to finish their collection.

Stay away from this website, selling absolute crap!

Ikke særlig hjælpesome og da jeg reklamerede over produktetet Speedo Sunny Unisex Svømmebriller, som jeg havde købt hos dem over at de var restlim midt på brillen, så ville de ikke tage dem retur. Det her var deres svar:
Dear Customer,
We have received your request. The product quality is not the issue. To ensure quality, the worker applied too much glue and didn't clean up the excess, which caused this problem. However, please rest assured, the product is still usable.
Jeg kan ikke anbefale at købe derfra, virker som en husler virksomhed.

If you have time and money enough pls use Fyndiq.
I could have ordered the same part at Temu to half the price and delivery time.
Nevermore Fyndiq

I ordered a game from them 15th of April, and it still has not arrived, and today we have the 30th of June…. Really really really bad company, don’t order from them! - it’s a waste of your money.

Leveringstid alt for lang hammer dårlige tracking info, og værst af alt fik jeg ikke det jeg havde bestil, handler aldrig mere hos FYNDIQ :(

Never receieved my package. No costumer service - first i got a message that my package was delivered and signed in Norway. When i wrote my address in Denmark, the documents suddenly changed to delivered in Hvidovre, with no signature..

I asked them to send a new product to the right address, never heard from them again.

Never buy from this page!