Hedvig Reviews 

4,090
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

My mobile got damaged, and I applied for the claim. Staff was very professional. The response fast and quick and solved it within a day. Claim got approved instantly.

Company replied

Rated 1 out of 5 stars

Travel insurance is useless. Vague contract if private hospital care is included or not. When calling SOS they coerce you into going to a worse equipped public hospital that is further away, where you... See more

Company replied

Rated 5 out of 5 stars

Hedvig offered an extremely fast refund of my damages regarding a trip. I got the money into my account minutes later after issuing the claim. I am very satisfied with the service and strongly recomme... See more

Rated 5 out of 5 stars

I've had bad luck with stolen items and broken home appliances. Each time, Hedvig has been quick to respond when creating a claims, transparent calculations, quick payout when needed. I'm staying wi... See more

Company details

  1. Insurance Company
  2. Accident Insurance Company
  3. Auto Insurance Agency
  4. Home Insurance Agency
  5. Pet Insurance Company
  6. Renter's Insurance Agency

About Hedvig

Written by the company

Lätt att använda

Ändra, uppgradera och anmäl skador med några klick

Snabb hjälp

Få hjälp snabbt av vårt serviceteam direkt i appen

Ingen bindningstid

Du kan när som helst säga upp din försäkring hos oss

Digital försäkring. Personlig service.

Sedan 2018 har vi på Hedvig jobbat hårt med att skapa en försäkring som bygger på tillit, är smidig att använda och är designad för hur människor lever idag.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(4,090)

675 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My mobile got damaged

My mobile got damaged, and I applied for the claim. Staff was very professional. The response fast and quick and solved it within a day. Claim got approved instantly.

July 8, 2026
Hedvig logo

Reply from Hedvig

Hi Shashank,

Thanks for sharing this. Glad the claim was sorted quickly and without any hassle.

Best,
Team Hedvig

Rated 4 out of 5 stars

Good and quick

July 2, 2026
Hedvig logo

Reply from Hedvig

Hi Kashif,

Thanks for the review — glad it's been quick and easy!

Best,
Team Hedvig

Rated 5 out of 5 stars

Excellent service

Excellent service, a very helpful and user-friendly app. This was my first time submitting a claim, and I was impressed by how quick and effortless the whole process with Hedvig was.
Highly recommended

March 4, 2026
Rated 1 out of 5 stars

Online support accuses you!!!

It was most terrible support conversation in my life. I challenged 50% increase on my insurance, and said you have not informed me. And support directly blamed me with stating that they sent an email and they can see that I opened it. I opened but I did not open attached pdf and I did not expect 50% increase at all. But more importantly, support tried to accuse me and respond me that theh can not adjust the insurance fee. I did not ask for adjustment. I emphasize the unfairness of 50% increase. I will reach you all possible ways.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Five-star service

Five-star service. They covered my wife's emergency surgery while we were overseas without any hassle. Fast, professional, and reliable.

February 13, 2026
Rated 5 out of 5 stars

The best insurance company

Very fast response. I did everything from the app. On Friday I made a claim and on Monday I had the money in my account for the phone repair. The best insurance company. Amazing

February 9, 2026
Rated 5 out of 5 stars

Perfect service

I had a claim (broken glasses), and the process went literally perfect. Help all throughout the process, claim solved and money in my bank account in less than 24 hours (during a weekend). An absolut 10 out of 10.

February 8, 2026
Rated 1 out of 5 stars

Terrible company

Terrible company. I am paying for extended travel insurance and when my flight in the Philippines gets delayed by 24h due to weather apparently they don’t cover the extra costs that occurred as they only cover delays to the Nordics??? That makes absolutely no sense.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Sooo easy!

The communication within the app couldn’t be easier. Can chat and send pics and documents whenever convenient, no missed calls or waiting for an available worker. Extra + for English support. Would give all stars possible ⭐️⭐️⭐️⭐️⭐️

January 19, 2026
Rated 1 out of 5 stars

One star is big for them.

One star is a lot for Hedvig.

Supper shit company when it comes to claims.

Terrible customer service and aggressive.

I had many other insurance companies but this is worse.

How can review 0?!?

January 7, 2026
Unprompted review

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