The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect. Three things got me. First, the website is exclus... See more
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See what reviewers are saying
I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertis... See more
Company replied
I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support. Now, in Sweden, I have bought new ho... See more
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I got all the help i need when my apartment caught fire. Compensation was fast and i was compensated for all my property without any problems. The oerson who handled my case, listened to me and always... See more
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Company details
Written by the company
Vi erbjuder prisvärda försäkringslösningar som ger våra kunder trygghet och stabilitet i boende, vardag och företagande.
Written by the company
Contact info
Barks väg 15, 170 73, Solna, Sweden
- 0771-655655
- www.if.se
4.2
Great
15K reviews
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Reply from If Skadeförsäkring AB
Hi Bojana;
Thank you for sharing your experience with us.
I´m glad that we could provide you with fast service and and all information when needed.
Dont hesitate to get back to us if we can help you further.
Kind regards,
Linnéa
Great customer service but structural issues for people with no personennummer
The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect.
Three things got me. First, the website is exclusively Swedish, not even English is an option. Second, there is no access to Mina Sidor without a personennummer. Third, without personennummer we only get the lowest level of insurance. Premium is out of reach.
This being the European Union, I am saddened to note these points as a convinced European. I feel very strongly about it. For the sake of objectivity, I will abstain from stronger expressions.
June 18, 2026
Reply from If Skadeförsäkring AB
Hello Christoph,
Thank you for taking your time to leave us a review and feedback regarding our site and the possibilities for insurances when you don't have a Swedish social security number.
You have the possibility to upgrade your insurance when/if you get a Swedish SSN. And we have most information in english on the following site: www.if.se/privat/kundservice/in-english, for you to read.
We are aware of the difficulties to log in to My pages without an bank-id and are sorry that hear that you feel saddened for not being able to log in. But don't worry, we'll send the exact information that would have been available on My pages, to you by post!
I wish you a lovely summer and you are more then welcome to e-mail us or give us a call if you have any questions, we are here to help!
Kind regards,
Agnes, If
Excellent service
Excellent service, that treats customers are real people, not potential fraudsters
July 5, 2026
Reply from If Skadeförsäkring AB
Hello Susan,
Thank you for your comment. It makes me very happy to hear that you find us helpful and caring.
Kind regards,
Agnes, If
Reply from If Skadeförsäkring AB
Hello,
I'm happy to hear that you are satisfied with our service! Hope you'll find a new bike to ride around with this summer.
Kind regards,
Agnes, If
Skadedjur not covered by IF…
IF Villaförsäkring does not cover pest control (skadedjur) in its Villa Premium insurance. Instead, they fully delegate this responsibility: "Det är Anticimex som ansvarar för skadedjursförsäkringen och du kontaktar dem direkt om du behöver hjälp."
Anticimex operates largely as they see fit, with minimal accountability. IF support agents initially confirmed over the phone that Anticimex should handle wasp nest removal in my case — this turned out to be false. My wasp allergy, which I explicitly mentioned, was met with complete indifference.
A second IF representative later called to apologize for the misleading information I had received.
Advertising an insurance benefit you are not responsible for — to the point of misleading your own support team — is a serious problem. Partnering with a company of questionable reputation compounds this further; Anticimex reviews in Sweden speak for themselves.
The final outcome from both IF and Anticimex: they offered to send me a spray can and a wasp trap, which I would have to install myself. I again made clear that I am allergic to wasps. Their response: "get someone else to do it."
This is what you are paying insurance for.
June 3, 2026
Unprompted review
Poor and deceiving service
Poor and deceiving service. Can't believe that these reviews are real. My recommendation stay far away from this company.
April 30, 2026
Unprompted review
Reply from If Skadeförsäkring AB
Hello Waqas,
I am very sorry to hear that you aren’t pleased with our service.
We would like to know more about what happened and if there is anything we can do for you in this matter.
You are welcome to give us a call on 0771-655 655.
Kind regards,
Maja, If
Reply from If Skadeförsäkring AB
Hi Kaito!
Thank you for your comments! We're happy that our services have met your expectations.
Kind regards,
Jonatha, If
Feel let down and misinformed
I had to replace part of my house ventilation system- the motor.
I called IF to check If my insurance could help with the cost and was told they would cover 20% of the bill. In the end after I paid the information changed. They could not help with any part of the cost. Very disappointing and feel misinformed. Am looking at other companies.
December 16, 2025
Unprompted review
Reply from If Skadeförsäkring AB
Hello Yvonne,
I'm sorry to hear that you feel disappointed with us.
To ensure that your insurance is right for your needs, I would like to ask you to contact us at 0771- 655 655 where we can go through the contents of the insurance together.
We take your feedback very seriously in order to constantly improve and will of course include what you have written.
Kind regards,
Agnes, If
Fast and no problems. Has the time come, when I finally found such a service. Pinch me somebody😂
November 8, 2025
Unprompted review
Reply from If Skadeförsäkring AB
Hello Neelse,
Thank you so much for the kind words! We are happy to hear that you are pleased with our service.
I wish you a good day!
Kind regards,
Maja, If
Repair invoice was quickly paid
September 26, 2025
Reply from If Skadeförsäkring AB
Hello Helmut,
Thank you for your feedback! We're glad everything went smoothly.
Kind regards,
Agnes, If
Reply from If Skadeförsäkring AB
Hello Davide,
I am glad to hear that you are pleased with our system, our goal is to offer easy and accessible digital services, so your review is very important to us.
Have a good day!
Kind regards,
Maja, If
Compensation after fire outbreak
I got all the help i need when my apartment caught fire. Compensation was fast and i was compensated for all my property without any problems. The oerson who handled my case, listened to me and always had a solution for all my needs until we agreed on the compensation so it was a great experience.
August 30, 2025
Reply from If Skadeförsäkring AB
Hello Joweria,
I'm truly sorry to hear about the fire in your apartment, but it makes me glad to hear that we where there for you when it mattered most. It means a lot to us to hear that you felt supported and that the claims process was smooth and efficient.
Your feedback reminds us why we do what we do. Thank you for your trust and for sharing your experience.
Kind regards,
Agnes, If
IF home insurance
I have IF home insurance and their claim process is smooth and support is very good.
August 27, 2025
Reply from If Skadeförsäkring AB
Hello Thanmayee,
I'm glad to hear that you are satisfied with our services. Thank you for taking the time to leave a review!
Kind regards,
Agnes, If
Smooth and reliable
The process was smooth and the support people were super polite and helpful. I am very happy with IF :)
August 23, 2025
Reply from If Skadeförsäkring AB
Hello Luciano,
Thank you for leaving a comment and a rating! It's lovely to hear that you are satisfied with our service and staff.
Vänliga hälsningar
Agnes, If
Smooth and Easy Claim Process
My experience with If Insurance has been excellent. The claim process was very smooth and straightforward. I really appreciate how simple and fast everything was.
August 19, 2025
Reply from If Skadeförsäkring AB
Hello Mohammad,
Thank you for sharing your experience with us!
One of our goals is to handle every claim as smooth and fast as possible, so I'm really glad to hear that you are satisfied with our service!
Kind regards,
Agnes, If
If Skadeförsäkring has handled my case…
If Skadeförsäkring has handled my case in an unfair and unprofessional manner. Despite clear evidence from both the police and the opposing party’s insurance company confirming that I was not at fault in the accident, they continued to claim that the accident was my responsibility. Throughout the process, they failed to provide any real assistance or support, refused to contact the other party’s insurer on my behalf, and dismissed my rights as their customer. This behavior has caused unnecessary stress, financial loss, and a complete lack of trust in their ability to handle claims impartially.
August 20, 2025
Reply from If Skadeförsäkring AB
Hello,
I'm sorry to hear about your experience and the stress it has caused you.
Since I can't comment on your case on this platform, I suggest that you call us at 0771 655 655 to go through any questions or thoughts regarding your case with an claim advisor.
Kind regards,
Agnes, If
It is one because there is no way to rate 0
I've been an IF customer since I moved to Sweden six years ago. I recently needed to use their services, and it was shocking how bad this company is. I received a yellow flag when I filed a simple claim related to my son's broken glasses, and since the beginning of the year, no one has taken a single step to resolve it. Even worse, I see the case on the website, and it's listed as resolved. Last month, I had a trip delay, and my claim was denied again.
If you try to file a claim via the website, it rarely works.
IF is terrible, and on top of that, they hold you in for a year with a bind period. I have to live with this awful insurance company until June 2025, when I begin my journey with Hedvig.
August 9, 2025
Reply from If Skadeförsäkring AB
Hello Antonio,
I'm sad to hear that you're not satisfied with us.
As I cannot comment on individual cases in this forum, you are welcome to contact us at 0771-655 655 to discuss your case with a handler, so we hopefully can come to an conclusion and sort things out.
We appreciate your feedback.
Kind regards,
Agnes, If
i am very satisfied with my insurance…
i am very satisfied with my insurance company if they are the best
August 6, 2025
Reply from If Skadeförsäkring AB
Hello Endri,
Thank you so much for your lovely words - it means the world to us to hear that you are satisfied with us as your insurance company!
Kind regards,
Agnes, If
First
First, they connected to me terribly road assistance partner ( Viking Sverige AB), and both companies staff handling car insurance claims were very dishonest about the invoice prices sent to me. They kept making surprising excuses when i insisted on my rights. Fraudulent experience in one word.
April 8, 2025
Unprompted review
Reply from If Skadeförsäkring AB
Hello Kingsley,
I'm really sorry to hear about your experience. That’s not the kind of service we want to provide, and I completely understand your frustration. I appreciate you taking the time to share your feedback — it helps us see where things may have gone wrong.
If you're open to it, I’d really like to look into this further. Feel free to reach out with your case number or any details, and I’ll make sure it gets properly reviewed. Your trust matters, and we’d like the chance to make things right.
Kind regards,
Agnes, If
Super bra service and smidigit.
July 5, 2025
Reply from If Skadeförsäkring AB
Hej Mekonnen!
Vad kul att höra om din positiva upplevelse! Vi strävar ständigt efter att ge våra kunder den bästa servicen, så det värmer att läsa ditt omdöme - tack!
Vänliga hälsningar
Agnes, If
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