College Ave Reviews 

3,852
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 951 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the application process is fast, straightforward, and easy to navigate from start to finish. Consumers also appreciate the professional staff who provide helpful support and keep them well-informed throughout. Reviewers frequently note timely payments made directly to schools, reducing stress for families. Some reviewers were not happy with the unusually high interest rates that did not match expectations. A few people also felt disappointed when rates increased over successive years despite having excellent credit scores. Additionally, some customers noted frustrations regarding how loan funds were split or disbursed across semesters.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the application process is simple,... See more

Service

Consumers find service to be positive, highlighting a quick and simple loan application, approval, and... See more

Price

Users describe negative interactions with price, consistently reporting that interest rates are unreasonably... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are quick to... See more

Payment

People report ambiguous experiences with payment. On one hand, many reviewers praise the good payment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company worked quickly to meet the needs of my niece so that she could put all loans into one place allowing her to finish up her college experience. They worked closely with her to design a payment... See more

Rated 5 out of 5 stars

This was such an easy process and somewhat fast. The biggest hold up was the colleges themselves and processing of private loans. I tried another company and nothing about the process was as good as... See more

Rated 5 out of 5 stars

College Ave. made the loan process quick and easy. My student experience went smoothly because they kept me updated via texts and emails, as it related to my college certifying and disbursing my loan.... See more

Rated 5 out of 5 stars

This is our fourth year using College Ave. I have communicated with them by phone and email. They have responded quickly, explained and answered my questions. They have kept us up-to-date with the p... See more


Company details

Written by the company

College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,852)

900 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Loyalty NOT rewarded

I and my daughter have been doing business with CA for three years now. We have been loyal, reliable and consistently paid our obligations on time and well in excess of the minimum required and yet we have consistently been given loan rates well above the advertised rates that I receive regularly despite above average (exceptional actually) credit scores and favorable debt ratios. It seems like CA doesn’t want the loyalty and with my daughter graduating in the next year I think we will have to examine alternatives for consolidation very carefully

August 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look