BMW Deutschland Reviews 

Garbage cars ,never in 45 yrs have a heard a hogh end car locking its dme into limp mode over a dead battry !!! Straight loser vibes also money hungry dealerships telling you to change your breakfluid 7times a year it completely rediculous and obserd this brand has definitely made theyre product a pain in the ass to own or enjoy congrats bmw we love having to pay out our ass and get screwed back to back ,you clowns

Hard facts:

M3 Touring wrapping issue by BMW partner

15 emails sent over 2 months to BMW France/Portugal/Germany

48h formal notice sent → NO response whatsoever

Case bounced between countries, no designated owner, no solution

Result: complete radio silence despite problem acknowledgment.

For a loyal BMW M3 Touring Frozen Tanzanite Blue owner, this is unacceptable. BMW talks excellence, but international customer service is a joke.

Advice: avoid BMW if you want reactive after-sales service.

BMW m440 2024 experience:

- Wireless Carplay is not cool, it's lagging (pausing, lags for 1-2seconds etc. all the time and it's with bmw m440 2024, and IDrive 8.5) when it happened dozens of times per 30m ride I was kind'a confused.
- hood is not opening correctly in 50% of the time - dunno how it works but it's strange.
- I would also say the panorama is kinda small for this type of car (check A5) outdated.

Very weird experience considering I have Iphone 17 and last version of Idrive

I have been driving BMW since early 2000s and has been more than satisfied with the vehicles. Quality is really the word.

I’ve been a BMW client for over 25 years.
3 years ago I decided to take my M4 (F82) to our home in Gran Canaria.
We conducted business with the local BMW franchise, including supplying and installing new led headlights to make the car legal and a new set of M4 GT wheels.
The problem started when my existing wheels were returned with the tyres hanging off the rims.
In my efforts to have this problem rectified the service manager blocked my number. It took me 1 year to fix my wheels/tyres.
Since the above matter, I tried to organise the purchase of a new X6 M Competition.
I had several emails ignored by Marmotor BMW (Gran Canaria) in my efforts to gain info on my potential new purchase.
I took the matter to BMW Germany HQ, thinking they might represent the client better….how wrong was I. I messaged BMW Kundenbetreuung several times, I was notified they would assist in the matter. This assistance never happened. After 3 months of being fed false promises we then emailed the executive office 2 weeks ago. We’ve not had so much as a courtesy response.
I think it’s time to give up on this one.
BMW is not the brand I’ve been used to dealing with over the years.
When an issue comes to light, clients need to feel valued.
We all know what happens when this doesn’t.

Never ever again BMW , worst service and attitude . Total lack of processses and warranty is fake when it comes to handling it from different country from European Union! I had my lamba plumb of my bmw x5 replaced in Germany and despite the BMW extended warranty , I was asked to pay. The authorized service dealership promised reimbursement but never did get back to me. I reached out to to bmw customer support in Germany hoping they will be adequate and help me get my money back. After 5 months calling them twice a month proactively since they never followed up, finally arrogant lady told me that the case was forward to my home country 10 days ago. When I asked her why nobody updated me via the case on email and why my final email sent 8’days ago was not responded, she said that I must be more patient…. Well , if you don’t want to serve international customers , keep your crappy cars for the German market only!

Kaufen Sie keinen BMW, es sei denn, Sie möchten den Rest Ihres Lebens in einer Werkstatt verbringen !

Don't buy a BMW unless you want to spend the rest of your life in a garage !

I carried out the repairs (change of turbo) and serviced the car as recommended by the garage and the sign for a total of 3200 euros.
After collecting the car (repairs and servicing done), I drove it 30 km and it broke down again on the motorway. I had it towed back to BMW in Narbonne France, where it had left 1 hour earlier.
It seems that the fault was with the alternator belt and that he hadn't noticed the fault despite the battery fault, the engine overheating, the repairs and the service carried out beforehand.
As I had travelled 300km to pick it up, he offered to carry out emergency repairs the next morning, including a new bill of 900 euros, a night in a hotel and meals, all at my own expense.
As a result of my repairs at BMW in Narbonne France, I lost 2 days, I had a new bill that wasn't covered, additional costs and, above all, I had to walk out of the store to go to the hotel.
Although Christophe was very responsive and professional throughout our discussions, I feel that the decisions taken by the management are not up to the standard of the BMW service.

The only thing offered was to be reactive, whereas the invoice and/or additional costs should be covered entirely by the garage. Unsatisfied customer and disappointing decision by the management of BMW Narbonne.
I am disappointed with the service provided by BMW Narbonne France.

I would like to point out that since the creation of the vehicle, there has been another owner and myself and that all servicing and repairs have been always carried out by BMW.

Worst of ever with customer service! Despite all the documents sent, they still think a german car is registered in UK. There is a mysterious UK address keep popping up in my account and does not matter how many times I delete it, it comes back after hours. How stupid this situation can be ! They couldn't fix it since weeks and I cannot buy connected drive services cuz the shop thinks I am in UK. No way to change it !!! They do know how to make good looking cars but when it comes to reliability, software and customer service, they are not worth a star.

Avoid iX40 BMW ❌❌❌❌❌
1- Has many electric faults
2- No spare parts or diagnostic available in Dubai
3- Extremely poor after sale service from AGMC branch at Dubai, Sheikh Zayer road. No exchange or refund policy if your product has a 100% manufacture fault.

My car is only two months old, been at their service and body workshop for the last month. Nobody knows what’s happening!!

If you think EV, go for Audi or Mercedes or Porsche. You can also get a very cheap VW from duty free.

Just avoid BMW ❌❌❌❌

Thank you this is truly a blessing and people have to stay woke

This is probably the worst service ever! People on the phone don't really understand problems, takes ages to get through and then you have to explain the whole thing to the next incompetent employee on the line because the first one just left you hanging without connecting you to the next incompetent person. Unbelievable. Pay premium, only to get the most crappy service in return.

Coolant hoses for turbos on BMW M550I G30 2017 are changed for new updated ones that can dure/take the heat according to certified BMW technician and BMW doesn’t show any courtesy even though the original hoses according to BMWs own technician in the video published on youtupe explains that the original hoses are being changed for an updated version that can dure/take the heat and last - as the old original BMW ones can’t. This is not BMW quality so think again before buying one.

Dear Jakob,
Thank you for taking the time to reach out to us.
The Driving assistance system serves as a support to the driver. Nevertheless, the driver must always be attentive and be able to intervene in the process at any time.
Information about the Driving assistance system is provided in the User’s manual. We are however sorry to hear that you feel dissatisfied with the information provided to you when you purchased the car. This feedback will be forwarded to concerned department since all feedback from our customers can help us become better.
Reaching out to our authorized dealer or workshop is the correct thing to do whenever you have any concerns regarding your car. We work closely together with our dealers and for us, it is important that you feel the same confidence in them that we do.
In your feedback you mention that the dealer has offered you to trade-in your car. If that is manageable, we kindly ask you to continue the discussion with your dealer regarding your options.
BMW cars are manufactured in the highest possible quality and we are constantly developing our products. We are glad to read your positive attitude towards BMW’s rapid development in electric vehicles.
Thank you once again for sharing your experiences with us.

Best regards,
BMW Group Northern Europe

that was the response I got, when trying to pinpoint that I don't think it's OK that BMW and their vendors continues to sell their camera-based driving assistant plus, without informing the customers during the sales process about the limitations and conditions of the system. Who would be interested in buying a safety system with so many limitations and safety flaws? BMW offers the system in almost all models below the 3 series. Try googling the product sheet from BMW using the following string:
"System limits of the camera-based driver assistance system" (include the ").
We have experienced all the scenarios in our Gran Tourer 218d, even after the camera and controller was replaced. The system just doesn't work in a real world. You risk that the Front Collision warning system/Automatic emergency brake is disabled because of sunlight, or the FCW is activated by mistake at the autobahn with 130 km/h, with no obstacles within miles, the people driving behind you tends to get a bit upset. And the adaptive cruise control is a joke, disabling due to the disturbance from sun, shades from trees, signs, bridges, traffic lights or something not detectable..
Some might be satisfied with a system like that, my personal point of view: Life is short already as it is, I don't need help from a driving assistance system to make my life even shorter.

BMW cars specially the new ones require intensive improvements

As far as i am considered, BMW X6 is the best car that has been ever made...

I am happy to be an owner and and a sole driver of this amazing car!!! i enjoy it every day and drive with pleasure again and again

I am so disappointed and would never ever recommend to buy a bmw because the service is incredible bad! Nobody nows anything and nobody cares. Also you never get an adequate answer because there are people who got not trained of informed about their “own”products.

Autos gut. Danke.

Top notch quality, great service people!