Better World Books Reviews 

12,214
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt delivery service, noting that orders arrive on time or even ahead of schedule. Shoppers also love the extensive selection available and find the pricing to be very reasonable for secondhand books. Many buyers appreciate being able to easily track their purchases while enjoying free or low-cost shipping options. However, some customers also noted issues with the condition of certain items. A few people mentioned receiving heavily damaged books, missing dust jackets, or unexpected markings on the pages. A small group of customers also noted occasional shipping issues or delays when dealing with backordered titles.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers expressed high satisfaction, praising... See more

Quality

Customers consistently note ambiguous experiences with quality, frequently praising items arriving in... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report quick delivery and... See more

Price

Consumers find price to be positive, frequently highlighting competitive rates, great deals, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shopping, purchase and shipping were fine. The book is in really “good” condition as stated in the description. The description also stated it had been a library book but I was still not expecting... See more

Rated 5 out of 5 stars

I am updating my earlier review. Rich from Better World Books responded favourably and graciously about the error of the wrong unordered book being sent. He promised to refund my money and to keep the... See more

Rated 5 out of 5 stars

This was a very fluid experience of purchasing three used books. Ordering was simple. Tracking emails were spot on. Delivery time was prompt and within the stated time. Quality of used was quite... See more

Rated 5 out of 5 stars

Great selection of books to choose from; found what I wanted and it was delivered promptly and free! An easy ordering process and my book arrived in great condition, almost like new. i also really... See more


Company details

  1. Used Book Store
  2. also in
  3. Book Store
  4. Books Wholesaler
  5. Rare Book Store

Information provided by various external sources

2 Million New & Used Books. Free shipping in the USA, $3.97 worldwide. Fund literacy, care for the environment, and get a fair price on the books you want.


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(12,214)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Better World Books was very easy to…order.

Better World Books was very easy to scroll thru books I am interested in. Easy ordering and timely shipping. Contact when order ship was great. I have read my first book already and it was wonderful. Was just as described. I have found a business I would recommend to friends and will order from again.

November 5, 2026
Unprompted review
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Rated 4 out of 5 stars

As far as delivery is concerned

As far as delivery is concerned, it was just forces through the letterbox/ Thankfully it had a plastic cover. The book itself is OK apart from a few pages being torn at the bottom of the pages

November 5, 2026
Unprompted review
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Rated 3 out of 5 stars

Arrived too late

I ordered the book 2 weeks before it arrived (I was in British Columbia on vacation). It was getting close to my meeting with the Blue Stockings, a book group I belong to. Last night, I realized I wouldn't finish it in time so I biked down to our bookstore just before closing and bought it. today it showed up. I haven't read enough pages yet (92) to review it.

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

This is a review for the three books… 2 great children’s books and a treasure

This is a review for the three books. Two are children’s books and are in great condition. The third book is the gem, the star, the amazing treasure. My current copy of the book, The Imitation of Christ, is around 50 years old and falling apart to the extent no amount of tape could keep it together. The copy I received today from BWB is in pristine condition. I feel fortunate and filled with gratitude. I’m glad I found this company. Plus I like your mission.

November 4, 2026
Unprompted review
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