berlook.com Reviews 

3,214
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 982 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and appealing design of the products, often noting their durability and how well they fit. Many reviewers appreciate the responsive and helpful customer service team, who assist with inquiries and order changes efficiently. However, some customers experienced issues with delivery times, noting that orders could take a while to arrive or that tracking information was not always clear. Additionally, a few people found sizing to be inconsistent or confusing, sometimes receiving items that were too small or too large despite following guides. There were also instances where order information, such as item availability or pre-order status, was not clearly communicated.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and design, often praising the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the superb quality, high-end feel, and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping and quick arrival... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy,... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked the shopping experience. The sizing was confusing because it would say both cup size but then inch/cm measurements. Well I'm an XS in measurement, but a 32C in cup size. So you recommended t... See more

Rated 4 out of 5 stars

The sizing doesn’t meet expectations- though I accept I always struggle with bikini sizing due to my bigger bust. The customer service team are great. They offered me a gift voucher instead of a r... See more

Rated 4 out of 5 stars

I really love the material and color of my new bikini. I did size up and it’s a little too big for my liking but fine enough to keep. But even then the fit still is better than anything else I can fin... See more

Rated 4 out of 5 stars

A really great selection of bikinis but they were sold out in many sizes. Other than that, the products are great. The website is easy to navigate and the sales process is very straightforward. Th... See more


Company details

  1. Swimwear Store

Written by the company

BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(3,214)

1,025 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m officially obsessed!!

I’m officially obsessed with your bathing suits. I’m VERY picky about the style, quality, and fit of suit I buy. Not only are these bathing suits amazing quality but they’re so flattering, and reasonably priced! The same time I purchased my first few berlook suits, I bought some from a different company as well and immediately returned them due to their poor quality. I’m truly impressed with Berlook and I’m hoping my second order I recently placed is as good as the first!

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

The bathing suits fit like a dream

The bathing suits fit like a dream. No digging in, but very supportive. True to size. They look like they are constructed very well. Couldn't be happier! Just be careful with bikinis to check whether your item is the full bikini or just one piece. I had to order twice because I didnt notice I only ordered a top the first time. Check the description.

July 21, 2026
Unprompted review
Rated 4 out of 5 stars

Not Quite Tall Enough

Styles are great and the quality of the swimwear is really nice. I would have given 5 stars except that the sizing runs small even when I ordered according to my actual measurements and the tall swimsuit was a little shorter than other brands in tall at the same size.

July 21, 2026
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Rated 5 out of 5 stars

The QUALITY

The QUALITY, beauty, smooth delivery and friendly price - all in one. Strongly recommended!

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

Good quality

I am very satisfied with my order. The bikinis were delivered in good quality and look like in the pictures. I am happy!

July 18, 2026
Unprompted review
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Rated 5 out of 5 stars

First time buyer, love my suit so far

Love my suit! This is my first time buying from this site and I would do it again. The non-plastic packaging is eco friendly and cute, and the suit fit exactly like I’d hoped. The only drawback was that I couldn’t track my package during shipping (the tracking website was only in Chinese?). If I’d had any issues with my package arriving this would probably have been very frustrating but my order arrived in a reasonable time (10 days) and with no damages, so the lack of shipping tracking didn’t affect me. Also, since this is my first time buying I can’t speak to how the suit will hold up/last over time, but the material and product seems good quality (worn it a few times so far), and the fit is great so I’ll def be wearing it a lot this summer.

July 19, 2026
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Rated 5 out of 5 stars

Body is TEA in this bikini

I absolutely love this bikini, my body is TEA in it😍
I love how it makes me look it is very flattering
I found you on Tiktok through Bethany Cook who made a Berlook bikini haul and I am very thankful.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service

This is a review more so for the company than the quality of the swimsuits. I had ordered a few sizes/styles to give them a try, unfortunately none of them fit so I reached out to do a simple return. The process to actually get any type of response and to get my money back took over 2 weeks. I was going back and forth with bots, they didn’t address the issue I was reaching out about and I continued to get automated responses. I understand being a smaller business may come with slower response times but the hoops I had to jump through to simply complete a return was unlike anything I’ve ever experienced. I really wanted to give this brand a shot and support their products but the headaches that come along with purchasing from Berlook just aren’t worth it at all.

July 17, 2026
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Rated 5 out of 5 stars

Quick delivery and true to ad

The shipment arrived pretty quickly, packaged nicely in a ratan-like bag (that I will be using for other things) and looks exactly as the picture. While ordering I panicked and got a size larger than the measurements at the website suggest I should, and it came true to size- a little too big for me. Thanks for the chest area being fully adjustable I will only need to resize the butt part by myself. The material is a little itchy as expected from a sparkly-metal thread, but goes away after first wash and stops being itchy. Looks good on the skin, quality feels top notch.
I also got the matching cover that is true to size as well and works nicely with the swimsuit. Overall I highly recommend ordering. Took me a little while to get in touch with costumer support (to change size after order) since they respond to only emails, but once I did the issue was resolved quickly and accurately.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I struggle with finding bathing suits…

I struggle with finding bathing suits that make me feel good when I put them on. I have a bigger chest and I can’t ever find the support I need. But I found a swimsuit with berlook that I ended up ordering in two colors because it fit me so well. I appreciate selling the tops and bottoms separately so size is never a problem. I’ve washed the bathing suits at least 5x now and they seem to be very sturdy

July 17, 2026
Unprompted review

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