Xoom, A PayPal Service Reviews 

216,276
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 76,225 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently state that transferring funds internationally is remarkably fast, highly secure, and exceptionally straightforward for everyday financial needs. Users truly appreciate how simple the digital platform is to navigate, ensuring that their hard-earned money always arrives safely and right on time. However, some customers also noted that the currency exchange rates and transaction fees can sometimes feel less competitive compared to alternative services. A few people expressed frustration regarding unexpected expenses, pointing out that commissions and service charges can become quite expensive for certain transactions.

What people talk about most

Service

Customers had positive experiences with service, noting it is consistently fast, secure, and completed within... See more

User experience

Consumers find user experience to be positive, highlighting that the application is easy to use, quick, and... See more

Payment

Reviewers mention positive feedback about payment, highlighting that transactions are completed swiftly and... See more

Price

Users describe ambiguous interactions with price, as reviewers express mixed feelings regarding the overall... See more

Application

Customers consistently note positive experiences with application, highlighting that the platform is easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience using Xoom by PayPal for my money transfer. The process was very simple, secure and incredibly fast - the money arrived swiftly without any delays. Excellent service!

Rated 5 out of 5 stars

Xoom is just awesome. Since I have been using xoom for over 15 years, my transfer to India is done in less than 15 minutes. Once you are a regular user and they trust you, the money is sent first and... See more

Rated 5 out of 5 stars

I like sent money for Xoom it’s very safe and fast already been sent money for Xoom more than 4 years and never has any problems they do has a technical support….

Rated 5 out of 5 stars

5 to 10 minutes the transaction is complete. Don’t do it three transaction for one person within one day or else it will take a week to received.


Company details

  1. Money Transfer Service
  2. also in
  3. Financial Consultant

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216K reviews

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4.6

All reviews

(216,276)

83,894 reviews in the last 12 months

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Rated 1 out of 5 stars

Removed all my contacts that I send…

Removed all my contacts that I send money to every month now I have to contact them and get the banking information
So stupid that you require bank account information to verify your identity. No one requires bank account information to be entered on a website to verify identity. Not even my bank Unbelievable

November 5, 2026
Rated 1 out of 5 stars

Bad customer service and no…

Bad customer service and no responsibility about the money sent, they always money is at partner but no proper status will given and they keep us on hold for hours when asked for supervisor purposefully. Recipient bank statement has been uploaded showing no money deposited , even after 10 days same status being given.

November 5, 2026

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