1001Pneus Reviews 

46,480
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Having never bought a tyre in France before and had terrible experience with Norauto, I decided to buy online. 1001pneus we’re brilliant from start to delivery, I would use them every time from now.

Rated 5 out of 5 stars

Excellent site and very good quality tires and service and delivery. I will definitely use it again when my other 2 bikes need new tires.

Rated 1 out of 5 stars

Fake Offers No Stock I place a order with incredible price, few days after paying they said haven't stock and refund me. Bad experience. You should upgrade your stock list before offering crazy pri... See more

Company replied

Rated 5 out of 5 stars

My online tire shop. I always buy here and I'm always happy with the speed and price. It only takes 2-3 days to receive the tires and the prices are always very competitive. Highly recommended

Company details

  1. Motorcycle Shop
  2. Auto Parts Store
  3. Car Service
  4. Tire Shop

Written by the company

1001pneus.fr, c'est un catalogue de 35 000 références à travers plus de 100 marques de pneus pour voitures, motos, scooters, 4x4 et utilitaires. Retrouvez les plus grandes marques de pneus pour votre auto, 4x4 ou utilitaires à prix cassés. Pour chaque budget, nous proposons une sélection de marque "Premium" (Michelin, Pirelli, Continental, Hankook etc...), "Quality" (Nokian, Bridgestone, Sailun etc...) ou encore "Budget".


Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(46,480)

1,014 reviews in the last 12 months

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Rated 1 out of 5 stars

wrong product

Delivery was not the fastest (delivery in Belgium, coming from France apparently). They delivered the wrong tyre (MTB tyre - wrong colour & quality). Very swift to react after my first mail, but no reaction since. Still stuck with the wrong product...and no reaction to my mails since.

June 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Having never bought a tyre in France…

Having never bought a tyre in France before and had terrible experience with Norauto, I decided to buy online. 1001pneus we’re brilliant from start to delivery, I would use them every time from now.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Très très content

July 4, 2023
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Bonjour,

Toute l'équipe de 1001Pneus vous remercie pour votre avis positif. Nous sommes ravis d'avoir été à la hauteur de vos espérances.

Nous restons à votre disposition pour tout complément d'information.

Bien cordialement,

Marie - 1001Pneus

Rated 1 out of 5 stars

Avoid this shop!!!

Avoid this shop!!!
I ordered 2 tiers for motorcycle, got them in time but one was different model which unfortunately I notice after the garage install it. But I mount only one, hoping that I can at least return enother one back, as they send me wrong tier. After opening the case, the customer service BLAMED me, asking that it is my responsibility to check IF THEY DID NOT MESS UP WITH SHIPPING, WITH THEIR ONLY JOB. So in the end they refuse me to return the tier and blamed me that it was my fault that they send a wrong tier ))
It is the worst experience I have ever had with customer support of anything.

June 19, 2023
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Bonjour,

Merci d’avoir laissé votre commentaire, nous nous efforçons de rendre chaque expérience client agréable et nous sommes vraiment désolés de ne pas avoir été en mesure de répondre à vos attentes cette fois.

Concernant votre commande, nous constatons qu'une solution vous a été apportée et un email de confirmation vous a été envoyé.

Nous restons à votre disposition pour tout complément d'information.

Cordialement,

Marie - 1001Pneus

Rated 5 out of 5 stars

Excellent very quick delivery would…

Excellent very quick delivery would recommend

March 28, 2023
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Hello,

The entire 1001Pneus team thanks you for your positive review. We are delighted to have met your expectations.

We remain at your disposal for any further information.

Best regards,

Marie - 1001Pneus

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Rated 1 out of 5 stars

No reply to my request for an update on order no. 13000006359

I placed order no. 13000006359 for which I requested a delivery date numerous times without receiving any reply.
No telephone number to call so, as of today, I still do not know the status of my order despite the immediate debit to my credit card.

March 14, 2023
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Good morning,

Thank you for your feedback,

Thank you for your feedback, all comments are important to us.
Due to stock being unavailable, this order has been refunded and an information email has been sent to you.

It may take 2-10 working days for your refund to appear on your card. The time it takes for it to appear on your bank account depends on the bank.

We remain at your disposal for any further information.

Best regards,

Marie - 1001Pneus

Rated 5 out of 5 stars

Easy, quick and good price

It was easy to find what I needed. They say the shipping in 72hrs, but mine took a bit longer, but arrived what I bought so no issues.

November 6, 2022
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Hello,

The entire 1001Pneus team thanks you for your positive review. We are delighted to have met your expectations.

We remain at your disposal for any further information.

Best regards,

Marie - 1001Pneus

Rated 1 out of 5 stars

Fake Offers No Stock

Fake Offers No Stock
I place a order with incredible price, few days after paying they said haven't stock and refund me.
Bad experience. You should upgrade your stock list before offering crazy prices ... Disappointed

September 5, 2022
Unprompted review
1001Pneus logo

Reply from 1001Pneus

Dear Client,

Thank you for leaving your comments, we strive to make every customer experience enjoyable and we are very sorry that we were unable to meet your expectations this time.

Best regards,

Marie - 1001 Pneus

Rated 1 out of 5 stars

worst experience no follow up total agressiv

worst service ever , i ordered 4 tyres in stock on their online shop paid and received an email confirming money transfer supposingly to be received max in ten days , seventien days later no news whatsoever , so i called their number in belgium, they appologised for the delay saying that the stock was over and they forgot to inform me, they said that they will send imediately an email and that they will refund the money , again after three days no news whatsoever and money still not refunded, when i called again asking them to send me an email confirming that they will refund so i can order from somewhere else with the security that i will receive back my money... they said that my case was handeld by someone else and that i had to wait once again for the email and the refund and they were extremely agressif unpolite totaly unfriendly ...worst exprience ever... never to order from them ever again , to avoid by any mean

March 28, 2022
Unprompted review
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