Mine Skywave X40 bought at Jul 24 from official Ultimea store and it is very energetic sound system with strong Dolby Atmos feature. It was refurbished, but it looks like a new one. This discount was... See more
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Review summary
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I bought d70 Poseidon 7.1 channels, It works without a real surround but It sounds so good ,It seems you are inside the movie you can ear the sound at 360 °. The sound you recived from this sound b... See more
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The soundbar performs magnificently. Plenty of bass to capture the scene of an earthquake, hurricane, tornado,...etc. Voices are crystal clear. Surround sound is remarkable. Extremely pleased with... See more
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I purchased an Ultimea Poseidon M60 soundbar on Amazon. I received the equipment in good shape. The equipment is built extremely well. All cases are very rugged. All ports are very good with no pl... See more
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Company details
Written by the company
We founded Ultimea as a team of audio-visual engineers and enthusiasts who were frustrated by home theater products that felt complicated, outdated, and overpriced. We knew it was time for a change. By combining innovative acoustic engineering, modern design, and smart cost optimization, we set out to make cinema-quality audio and visual experiences accessible to everyone. 💻Official Website: www.ultimea.com 📧 Contact us: support@ultimea.com
Contact info
801 S. Dupont Ave., Ste G, 91761, Ontario, United States
- 1 888-598-8875
- support@ultimea.com
- ultimea.com
4.4
Excellent
404 reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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Apollo P40
I'm using an Apollo P40. It's simple, easy to use (trapeze, zoom) and with a TV Stick plugged in, you've got all what you "need" for the connexions...
It's quiet (of course not completely for the ventilation but you don't ear it during a projection) and clear ; very enjoyable with not too much light.
May 11, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you’re enjoying your Apollo P40 and that the trapezoid correction, zoom function, and TV Stick compatibility make it simple and convenient to use.
It’s also great to know that you’re satisfied with the quiet operation and clear image quality, making your viewing experience even more enjoyable. 📽️✨
Your support means a lot to us, and we hope you continue enjoying amazing movie nights with your Apollo P40!
Best regards,
ULTIMEA Support Team
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Customer Service
I was given a soundbar as a gift, but I had a problem with the remote control, and I wanted to get a replacement.
It's taken at least 2 weeks jo get this sorted, and that's because the Ultimea team can not be bothered to read the chat backlog to get an update on my issue. I have been passed over to so many agents and they keep asking me to show proof of purchase, which I keep showing them just because they cant be bothered to check logged chats from days before.
One min someone is saying i can get a replacement, and another saying i cant get a replacement. It's ridiculous how many people iv been passed over to resolve this issue.
Colin from customer support team had looked in to my case and was very sorry about the whole situation. Some of the customer service staff where new and didnt know how to handle my case professionally.
Colin got me a replacement remote control and all is working well.
Thank you
April 22, 2026
Unprompted review
Reply from Ultimea
Hello Edward,
Thank you for your message, and we sincerely apologize for the frustration and inconvenience you’ve experienced with our customer service. We take your feedback seriously and will be providing additional training to our support team to ensure a smoother experience for all customers in the future.
Your replacement remote has been shipped and is currently on its way to you. If you encounter any issues with the new remote or have further questions, please reach out to us at any time via our official support email. We are here to make sure everything gets resolved to your satisfaction.
Best regards,
ULTIMEA Support Team
ULTIMEA A40 sound bar
It like having a live concert in your house especially playing gaming consoles it’s the best feeling
March 16, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing feedback! 😊
We’re thrilled to hear that the ULTIMEA A40 soundbar makes you feel like you’re experiencing a live concert right at home! It’s especially great to know that you’re enjoying it while playing gaming consoles and getting such an immersive experience. 🎮🎶
Your support means a lot to us, and we hope you continue enjoying powerful sound and exciting moments with your A40!
Best regards,
ULTIMEA Support Team
One of the best soundbars I've ever owned
Poseidon M60 great budget sound bar with Dolby Atmos. I had my reservations about buying a budget brand after my last soundbar was a Sony and it kills the Sony sound bar. The app integration is also very nice because you can customize your high and low. The voice quality is very clear I accidentally turned the volume up to 90 because of my phone was not locked in my pocket and the sound never became distorted. The quality of the build is also very nice does not feel cheap at all, the remote even feels high quality.
May 6, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your detailed and thoughtful review! 😊
We’re thrilled to hear that the Poseidon M60 has exceeded your expectations and even outperformed your previous Sony soundbar. It’s especially great to know that you’re enjoying the Dolby Atmos experience, clear voice quality, and stable performance even at high volume levels without distortion.
We’re also glad that you appreciate the app customization features for tuning high and low frequencies, as well as the overall build quality and remote control design. Your feedback truly means a lot to us and motivates our team to keep delivering high-quality audio products at great value.
Thank you again for your trust and recommendation—we hope you continue enjoying an amazing home theater experience with your Poseidon M60! 🎶🎬
Best regards,
ULTIMEA Support Team
I got the aura A40 and it was very easy…
I got the aura A40 and it was very easy to set up. Also love the sound, and the fact that I can control it from my phone! Definitely recommend.
December 12, 2025
Unprompted review
Reply from Ultimea
Thank you so much for your great feedback! 😊
We’re really happy to hear that the Aura A40 was easy to set up and that you’re enjoying the sound quality. It’s also great to know that the phone control feature adds extra convenience to your experience.
Your recommendation means a lot to us and motivates us to keep improving our products. We hope you continue enjoying your Aura A40 for a long time! 🎶
Best regards,
ULTIMEA Support Team
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Skywave X60
Bought the Skywave X60 and it has been nothing but a great addition to the media room. A great solution for those that have a smaller space but still want big cinema sound!
May 6, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that the Skywave X60 has been a great addition to your media room. It’s fantastic to know that it delivers the big cinematic sound experience you were looking for while fitting perfectly into a smaller space.
Your support and recommendation truly mean a lot to us and encourage us to keep creating products that combine powerful performance with everyday convenience. We hope you continue enjoying many amazing movie nights with your Skywave X60! 🎬🎶
Best regards,
ULTIMEA Support Team
Quality products and service
ULTIMEA has made the soundbar experience a great one. I have two models--a small one for my bedroom, and a larger one for my living room. Both are high quality items that absolutely fill their respective spaces with sound. Both also feature true Dolby Atmos with dedicated upfiring speakers. The customer service has been nothing short of top-notch. They actually call back when I leave messages, they stand by their products with patient support, and they're always courteous and professional. I cannot recommend these guys highly enough!
May 4, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing support and detailed feedback! 😊
We’re truly honored that you chose ULTIMEA for both your bedroom and living room audio setup. It’s wonderful to hear that both soundbars are delivering immersive, room-filling sound and that you’re enjoying the true Dolby Atmos experience with the dedicated upfiring speakers.
We’re especially grateful for your kind words about our customer service team. Providing patient, professional, and reliable support is always our goal, and it means a lot to know that our efforts made a positive impression on you.
Your recommendation and trust are incredibly valuable to us and motivate us to continue improving both our products and services. Thank you again for being part of the ULTIMEA family! 🎶🎬
Best regards,
ULTIMEA Support Team
Poseidon D80 the best option for budget
I recently purchased the Poseidon D80, and I must say, it's been a game-changer for my entertainment experience at home. The D80 delivers exceptional audio quality, with Dolby Atmos sound reproduction with a wide and immersive soundstage, audio is crisp and clear, with no muddiness or distortion, and the sound effects and dialogue are perfectly captured. Atmos sound is truly immersive, with sound waves that seem to come from all around.
This is an absolute masterpiece. The quality is exceptional, and the build quality is superb, and the price is on budget.
April 28, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that the Poseidon D80 has been a game-changer for your home entertainment experience. It’s fantastic to know that you’re enjoying the immersive Dolby Atmos soundstage, clear dialogue, and powerful audio performance.
We’re also very happy that the build quality and overall value met your expectations. Your kind words and support truly mean a lot to us and motivate us to continue creating high-quality products at an accessible price.
Thank you again for choosing ULTIMEA. We hope you continue enjoying many amazing movie and music experiences with your Poseidon D80! 🎶🎬
Best regards,
ULTIMEA Support Team
The thing that makes my experience so…
The thing that makes my experience so great is the fact that the is my second product from ultimea. The first was sound bar was great, never had any problems. Matter of fact my daughter has it now since I've upgraded to the skywave x70 and she loving it. Anyway to stay on subject, the Skywave x70 is great, it really brings my dinning room/entertainment area to life. I love this company and think they're greatly underrated. Thanks ultimea for the great work you're doing and I'm looking forward to your next great product.
May 1, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing support and for being a loyal ULTIMEA customer! 😊
We’re truly honored that this is your second product from us, and it means a lot to hear that your previous soundbar is still being enjoyed by your daughter. It’s wonderful to know that the Skywave X70 has brought your dining and entertainment area to life and that you’re enjoying the experience so much.
Your kind words and encouragement motivate us to keep improving and creating even better products for our customers. Thank you again for your trust, support, and recommendation. We look forward to bringing you even more exciting products in the future! 🎶
Best regards,
ULTIMEA Support Team
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Quick and efficient support experience
I had an issue with my Apollo P60 projector, which turned out to be defective after a short period of use. I contacted customer support, and I’m very satisfied with how everything was handled.
The support team was responsive, friendly, and helpful from the start. After explaining the problem, they managed the process efficiently and offered me a Nova C40 as a replacement without any hassle.
The new projector works perfectly, and I’m happy both with the product and especially with the customer service.
A reliable company that truly stands behind its products and takes care of its customers. Recommended.
April 1, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your detailed and thoughtful review! 😊
We’re sorry to hear about the issue with your Apollo P60, but we’re very glad that our support team was able to assist you promptly and provide a smooth solution. It’s great to know that your Nova C40 is working perfectly and that you’re satisfied with both the product and our service.
Your kind words truly mean a lot to us and motivate us to keep delivering the best possible experience to our customers. If you ever need any further assistance, please don’t hesitate to reach out.
Thank you again for your trust and recommendation!
Best regards,
ULTIMEA Support Team
I had a mixed experience with Ultimea.
I had a mixed experience with Ultimea.
Initially, I received the wrong speakers, and the replacement process involved several delays and changes in information, which was frustrating and took more time than expected. Communication wasn’t always consistent, which added to the inconvenience.
However, to their credit, the support team stayed responsive and eventually resolved the issue. They arranged for the correct D80 Boom to be shipped with priority and also provided a partial refund as compensation.
In the end, the product works well and I’m satisfied with the final outcome, but the process to get there could definitely be improved.
Overall, a challenging experience at first, but a fair resolution in the end.
April 9, 2026
Unprompted review
Reply from Ultimea
Thank you for sharing your honest and detailed feedback. We’re sorry for the inconvenience caused by receiving the wrong speakers and the delays during the replacement process. We understand how frustrating inconsistent communication can be, and we truly appreciate your patience.
At the same time, we’re glad our support team remained responsive and was able to resolve the issue, arrange priority shipping for the correct D80 Boom, and provide compensation. It’s great to hear that the product is now working well and that you’re satisfied with the final result.
We will take your feedback seriously to improve our service and ensure a smoother experience in the future. Thank you again for your understanding and support.
Best regards,
ULTIMEA Support Team
Easiest technical set up I've ever done…
Easiest technical set up I've ever done - the equipment worked seemlessly and the directions included were so straightforward and simple. I was surprised it even had directions for my smart tv's ARC settings to make the setup even more stream lined. The setup has the perfect amount of cable included (lots!) And connecting the subwoofer with the soundbar via Bluetooth was ingenious to save my livingroom from becoming a cats cradle of electronics. The sound quality is awesome! I got it just in time to play silent hill f and watch the stranger things finale and surround sound absolutely kicks for horror! Also loved cinematic musicals - the immersion and depth of the sound experience was so impressive in such an inexpensive system! Highly recommend across the board!
November 23, 2025
Unprompted review
Reply from Ultimea
Thank you so much for your fantastic and detailed feedback! 😊
We’re thrilled to hear that the setup was so easy and seamless for you, and that the instructions helped make the process even smoother. It’s great to know the included cables and Bluetooth subwoofer connection made your space cleaner and more convenient. 🔧✨
We’re especially happy that you’re enjoying the sound quality across games, movies, and music—your experience with horror and cinematic content sounds amazing! 🎮🎬🎶
Your recommendation truly means a lot to us. Thank you again for your support and trust! 🙌
Best regards,
ULTIMEA Support Team
Best bang for your buck!
I got the posieden m60 from Amazon. So I had a top of the line at the time I bought it hisense atmos sound bar I think I paid like $250 on Amazon. It was not too bad but I have bad hearing and would have to turn the thing up almost to max, and we'll it didn't sound good. First thing getting the posieden m60 I thought how did they fit it in this little box? I thought off the bat it was gonna be bad.
But I was very wrong!
I have had it for about a month now and what a difference! I haven't needed to turn it up much at all to get excellent sound. I watch a lot of movies and play games, this soundbar makes every sound come to life.
I know some people don't like the wired sub but I think it's way better. Most wireless subs I have had before have issues with connecting, or have lag. And I can't believe this little sub can produce such amazing bass.
My favorite thing is the app control, and being able to have the vocal focus especially watching TV.
OH and don't get me started on watching sports! Games sound like I'm there!
If you are thinking maybe it's too cheap think again, I would have paid double for this system easily.
April 22, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing and detailed feedback! 😊
We’re truly delighted to hear how much of a difference the Poseidon M60 has made for you, especially in terms of clear sound and overall listening comfort. It’s great to know that you no longer need to turn the volume up too high to enjoy your movies and games. 🎬🎮
We’re also glad you appreciate the wired subwoofer design for its stability and powerful bass performance. Your comments about the app control and vocal enhancement feature are especially valuable to us.
Hearing that sports feel more immersive and that the system exceeded your expectations truly means a lot. Thank you again for your support and trust! 🙌
Best regards,
ULTIMEA Support Team
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Absolutely love this sound bar!
I need to say that I am so impressed with this soundbar. I had an older Sony 2.1 with added rear speakers and had to keep my volume at 80-100 percent and could barely make out the voice. Now, at volume 18 it’s loud!! If you have a small to moderate size room. This will be perfect. 530 watts of pure power. So impressed!!
April 9, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your wonderful feedback! 😊
We’re truly delighted to hear how impressed you are with the soundbar and that it delivers clear, powerful audio even at much lower volume levels. It’s great to know that dialogue is now easy to hear and that the performance meets your expectations for your room size. 🔊✨
Your satisfaction means a lot to us, and we really appreciate your support and trust. Enjoy your amazing sound experience! 🙌
Best regards,
ULTIMEA Support Team
Great Company, Great Products, Great Experience!
Nothing but a great experience with this company and their products! I ordered a Poseidon M60 soundbar and the quality greatly exceeded my expectations. It is an incredible product with great customer support for a great price! I will 100% order from them in the future. Everything was fantastic!
January 10, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing feedback! 😊
We’re truly delighted to hear that your experience with both our product and customer support has exceeded your expectations. It’s wonderful to know that the Poseidon M60 soundbar delivered great quality and value for you. 🔊✨
Your support and trust mean a lot to us, and we’re especially happy to hear that you would choose us again in the future. We’ll continue working hard to provide the best products and service possible.
Thanks again for your kind words! 🙌
Best regards,
ULTIMEA Support Team
Top-tier projectors for the money, and the customer service is next level!
Top-tier projectors for the money, and the customer service is next level! The black levels (contrast) are the best among competitors, with honest brightness and a sealed optical engine to prevent dust from reaching the matrix (very few brands offer this at this price point).
HOWEVER, I had one specific issue: I bought the Apollo P40 and was extremely satisfied, but after long binge-watching marathons, the fan started making noise (likely because it was almost always running at maximum power). I contacted customer support, sent a video of the projector in operation, and within 30 minutes of chatting, they confirmed a replacement!
They offered me either a new P40 or a refurbished P60. I chose the P60 (since it was a free upgrade to a superior model) and I have no regrets!! Just six days after my first message to support, a courier delivered the new projector. This P60 looks brand new, runs quieter than the P40, the colors are even more vibrant, and that little built-in subwoofer really does its job!
April 1, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your amazing and detailed feedback! 😊
We’re truly delighted to hear that you’re enjoying the performance of our projectors, especially the contrast, brightness, and overall build quality. It’s also great to know that the Apollo P60 upgrade met your expectations with quieter operation and even more vibrant visuals. 🎥✨
We sincerely appreciate your kind words about our customer service as well. Providing fast and reliable support is always our priority, and we’re glad we could resolve your issue smoothly.
Your support and trust mean a lot to us—thank you again for choosing ULTIMEA! 🙌
Best regards,
ULTIMEA Support Team
Purchased Poseidon M20
Purchased Poseidon M20. Delivered fast. Device works ideally ! Very good cooperation with Ultimea Customer Support Team.
Recommend this model for home usage.
April 8, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your feedback! 😊
We’re glad to hear that your Poseidon M20 arrived quickly and is working perfectly for you. It’s also great to know you had a positive experience with our customer support team. 🎶
Thank you for your recommendation and support!
Best regards,
ULTIMEA Support Team
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The Ultimea Poseidon soundbar system 1…
The Ultimea Poseidon soundbar system 1 delivers an impressive upgrade from standard TV speakers, transforming your living room into a mini home theater with its 5.1 Dolby Atmos surround sound, punchy wireless subwoofer, and clear dialogue thanks to features like VoiceMX and BassMX technology. Setup is incredibly straightforward—often under a minute- one of the best.
April 11, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your great feedback! 😊
We’re delighted to hear that your Poseidon soundbar system has transformed your listening experience and delivered a true home theater feel. It’s especially great to know that you’re enjoying the clear dialogue, powerful bass, and quick, easy setup. 🎬🎶
Your support means a lot to us—thank you for choosing ULTIMEA!
Best regards,
ULTIMEA Support Team
I've now purchased two Poseidon systems…
I've now purchased two Poseidon systems from Ultimea: the first was D60 for my father-in-law and he loves it, and the second is the D70 7.1 for my Dad's upcoming birthday. Unfortunately, in ordering the system for my Dad I forgot to choose the CAN regional option so after purchase I was notified that the system was currently out of stock in Canada. The email I received from Ultimea was personalized and I was able to write back and actually have a real person respond! We've gone back and forth a few times now and every single time I've received a reply literally within minutes. I've been really pleasantly surprised with not only how fast they respond, but also how accommodating and polite they are. Most companies usually reply with "Sorry to hear you weren't satisfied, we try out best, but won't be able to satisfy everyone...". Not with Ultimea!!! They actually seem to care about my experience with purchasing from them. Can't say enough good things. I can't wait for my Dad to get the systema and fire it up.
April 10, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your wonderful and detailed feedback! 😊
We’re truly delighted to hear about your positive experience with both the Poseidon systems and our support team. It means a lot to us that you chose our products for such special occasions, and we’re glad your father-in-law is already enjoying his D60. 🎶
We also really appreciate your kind words about our customer service—it’s our goal to provide fast, personalized, and helpful support, and your recognition means a lot to us.
We hope your dad will love the D70 just as much once he sets it up! Thank you again for your trust and support.
Best regards,
ULTIMEA Support Team
Avoid Ultimea! Defective products and fraudulent customer support
I purchased the Ultimea M4T line and it is a complete disaster. The hardware is fundamentally defective (defective subwofer and terrible audio quality), and dealing with this company has been an absolute nightmare. Instead of taking responsibility for their faulty products, their customer support is intentionally deceptive and fraudulent. They engage in endless stalling tactics, pass the buck, and manipulate logistics and tracking data in the backend to confuse the situation. They previously acknowledged the hardware defects and offered a partial refund without a return, only to completely move the goalposts later and demand the heavy, defective units be shipped back due to their own internal warehouse mistakes. They do not respect their customers, they do not honor their word, and their support team will try to bully and exhaust you into giving up. Save your time, your money and your sanity. Anoid Ultimea at all costs!
April 7, 2026
Unprompted review
Reply from Ultimea
Thank you so much for your detailed feedback! 😊
We’re thrilled to hear that you’re impressed with the Poseidon M4T’s sound quality and that our customer service team could assist you quickly and professionally. Your support and recommendation mean a lot to us! 🎶
Best regards,
ULTIMEA Support Team
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