Ultimate Pet Nutrition Reviews 

3,628
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 460 reviews, reviewers had a great experience with this company. Customers share that their picky dogs eagerly eat the food, leaving empty bowls and showing noticeable improvements in energy, digestion, and coat health. Many people appreciate the all-natural ingredients and find the products very convenient to rehydrate and mix with regular meals daily. Though some customers noted that shipping can be quite slow and lead to frustrating delays in receiving their monthly packages. Some reviewers were not happy with the high cost, mentioning that the expensive prices make it difficult to maintain for larger dogs or households on a fixed income.

What people talk about most

Product

People report positive experiences with product, noting that dogs and even picky eaters genuinely love the... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the nutritious benefits... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between convenience and... See more

Price

Users describe ambiguous interactions with price, noting that while dogs love the food, many consumers find... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have received a 5 star review EXCEPT, trying to up my subscription order and, try some treats and it was IMPOSSIBLE to accomplish that!! Yes, I was signed in. My dog LOVES this food!!

Rated 4 out of 5 stars

My picky senior chihuahua is eating so much better these days. I really thought he would like the pork, since he loves pork dinner scraps, but he won't eat the pork blend. Never been much for eatin... See more

Rated 5 out of 5 stars

My dog Marley absolutely loves the freeze- dried food. I think that the Chicken flavor is her favorite because the chicken teats "disappear" in no time. She will not eat any other "kibble". When Marle... See more

Rated 5 out of 5 stars

My Dog has been eating Nutra Complete every morning for the past year with added small pieces for cooked chicken. She is a picky eater so it's really good to see her enjoy her food.


Company details

  1. Animals & Pets

Information provided by various external sources

At Ultimate Pet Nutrition, we believe optimal nutrition is the key to a happy life — and that’s why we strive to give your pet the most advanced, all-natural products on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(3,628)

469 reviews in the last 12 months

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Rated 1 out of 5 stars

Order never delivered

Dogs loved the first order of food. The second order was NEVER delivered by Amazon. Have filed a complaint with Amazon and heard nothing back. Have gone back to the dogs old food.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

So far my dog loves the food

So far my dog loves the food. Not giving her any of her old food for about two weeks.
I will order as needed. Waiting for a bag of the new Beef.
She will love it as well I hope.
Thanks for checking in.

John

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

My 10 yr old teacup poodle

My 10 yr old teacup poodle, Charlie been showing his age for a while. After using your ultimate pet nutrition for about a year now, he seems more energetic and has good poops.
He is missing quite a few teeth now and we cut the freeze dried pieces a little and soak in a little hot water. He loves it and also makes a nice broth for him.
Highly recommend 👌

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

My Misty is reaching that age (12)…

My Misty is reaching that age (12) where even Border Collies begin to slow down and their alertness diminishes. I noticed she was having irregular bowels as well. I saw an infomercial on your product simply said "It's worth a try" Surprised was an understatement. First I saw was her bowels became more regular. Her alertness returned and her innate energy reappeared. To say I'm amazed is an understatement. She has been that on this diet now for almost three months.

September 1, 2026
Unprompted review
Rated 3 out of 5 stars

Wrong product being sent.

There have been 2 problems with shipments; wrong number of wrong product. My dog does not like the beef, I never ordered beef yet I was sent beef. I was forced to go to my local Walmart to purchase Fresh Pet which he liked, until I rec'd what I had actually ordered. There are not any outlets that handle your product in my area.

I do not know how I was signed up for scheduled shipments, but I was. I just cancelled the next shipment due to the fact that I have a 10 lb. dog and he can only eat 1&1/3 cups a day. I hadn't yet had a chance to figure out what my scheduled shipment should actually be. This was hampered by the shipment screw ups!

That being said, he loves the food and I want to do the best for him!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

The dogs love the food

The dogs love the food. I use your food as toppings. Our 10 yr old chihuahua mix eats a Hydrolyzed Protein food but would miss mornings meals b/c her tummy was upset. Since adding nutra complete, she hasn't missed a meal. She has had mornings where she starts eating grass in the morning, but once I get her inside, she will still eat her breakfast, excitedly. Our 3 year old husky mix, also loves the food, a week. We just tried the liver treats, and it is an overwheming hit.

September 1, 2026
Unprompted review
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Rated 4 out of 5 stars

My pup Remi is almost 10 months and…

My pup Remi is almost 10 months and loves this food! It smells absolutely delicious! My girl literally cleans the bowel everytime,and she loves the chicken liver treats as well. Remi enjoys chicken,beef,and the pork. She wasnt a fan of the turkey but i mixed some of the chicken liver toppers/ treats she ate it all up and finished the bag. Now i order 48oz bags of chicken ,beef,and pork so i dont run out. I also will mix a little kibble with them since i have some left over before being introduced this new food Ultimate Pet thats amazing and is actually real food thats good for your dog! Remis thriving everyday and i feed her twice a day. Ive tried plenty of different brands ,textures,and nothing compares to Ultimate Pet. Remi loves it,and so do I. Just have to preorder before the bag gets too low,because sometimes it takes longer to get shipped then expected. Its not Ultimate Pets fault its the delivery service ,other then that highly recommend this food.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

My Frenchie loves this food

My Frenchie loves this food. We got her at 8 weeks and she had been started on kibble and wet food. She didn't much care for wet food alone or kibble alone. She's very much into eating but it rook a fairly long time to find something she liked. We started with chicken. Then pork .then turkey.then beef and fish, but she fussed until we got more pork. Pork is her favorite!! Your service is excellent and my Amy loves her food now. She has got lots of energy but at 1 year I would expect that.

August 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Lizzy LOVES this food

Lizzy LOVES this food! She used to be a grazer - now she’s a gobbler! It’s nice to get the different flavor choices too. She has the energy of a puppy (she’s five), but our favorite benefit is that she no longer has foul sour vomit smelling breath!! Just regular puppy breath! We also love how lightweight the food is. Very pleased!!

August 29, 2026
Unprompted review
Rated 2 out of 5 stars

bad shipping

My dog loves the food but your shipping stinks!! You take my money and it takes over 2 weeks to ship to me so I run out of food and have to buy other dog food that is causing my dog to get sick!!! You need to ship the product sooner!!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

We changed to Ultimate Pet Nutrition as…

We changed to Ultimate Pet Nutrition as our dog Loki had allergies and therefore scratched herself. Since taking the food, it is gone and she doesn’t need any medication. Further she lost that little bit too much weight and most importantly she loves the food

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Switching my pups food has improved her health

Switching my two-year old Cavapoo to Ultimate Pet Nutrition has positively changed both our lives. This past spring, she started have early-morning dry heaves, and bringing up foamy bile. Her tastes had changed when she was about 18months and she would just leave the kibble and eat only whatever I put on top to entice her. I read about your food and thought it would be worth trying. She transitioned well over about 9 or 10 days and now she loves all different meats. She no longer begs me for treats because she is hungry, nor does she have an interest in my food. This has been a healthy change for her. Thank you.

August 27, 2026
Unprompted review
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Rated 4 out of 5 stars

Healthy dog food j

It was easy to order. The dogs like it. Customer Service gave me a discount so I could order the 6 pack and were very helpful when I ordered the wrong thing

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

Good Product with some issues

One bag from my last order had shavings in it similar to what I've experienced when there were weavils or some other pest in the food. I did not find any bugs. THIS time I found a piece of blue plastic and a hard piece of something.

I don't feed this to my dog exclusively. I tried Dr. Marty's food because my dogs teeth are so worn down. He didn't really care for it, but he is very open to Ultimate Nutrition. I just tried the chicken/turkey recipe and he accepted it. I'm having to plan for when he can no longer chew hard food.

I didn't realize that the order page automatically chooses "SUBSCRIBE" when I order. Since I was getting something I normally get, I entered the amount I wanted and hit the ENTER button. Unbeknownst to me, hitting the ENTER button on my computer automatically chose subscription. Without any warning, I got notice that my subscription order had been mailed. I then could not buy for my dog the things he was out of because you were taking money out of my account without my knowledge. I'm much more careful now when I order to make sure hit the ONE TIME ONLY button.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot follow through on any delivery being on time always have an excuse and get it Weeks later instead of within 10 days

In June I ordered dog food and I received it three and a half weeks later this month I did an order on the 15th I should have had this order by Bill later than July 25th it's now Thursday July 27th and I still don't have my shipment of $60 for 2 lb of dog food and I told them to why do you use some mailing company that's unheard of that nobody knows about why aren't you using UPS or UPS or you know FedEx or something because you're shipping company screws everything up

August 14, 2026
Unprompted review
Ultimate Pet Nutrition logo

Reply from Ultimate Pet Nutrition

Hello Lacy. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for any delays with your orders. I would like to escalate your review to our Customer Relations Team so that an agent can provide you with personalized care and ensure you receive your order. Please email me at Shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.

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