I use ULink every year for our trust. Initially this year I needed to unsubscribe the app and resubscribe to get it to work. I entered my phone number and was informed a code would be sent. But it did... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.
Company replied
I expected the remittance to be received in real time. However, the transaction was only processed after I sent a message saying the funds were urgently needed. I hope future transfers will truly be... See more
Company replied
Well the service whith the app is fine. My problem is where I reciv my money 💰, if I send 800 dls for the all month at ones I have to wait 3 days for theme to have 14000 pesos ( in the bank. No in... See more
Company replied
Company details
- #20 of 30 best companies in Money Transfer Service
- #6 of 11 best companies in Currency Exchange Service
- #194 of 251 best companies in Non-Bank Financial Service
Written by the company
uLink is a Money Transfer Service provided by Servicio UniTeller, Inc.
uLink Money Transfer
Written by the company
- Send money abroad with great rates on every transfer
- With our great exchange rates and fees starting at $0, we're the safe, reliable, and affordable way to send money to your loved ones around the world.
- Envía más dinero a casa cuando más se necesita
- Con excelentes tipos de cambio, tarifas desde $0 USD, somos la forma segura, confiable y económica de enviar dinero a tus seres queridos en el exterior.
Get Amazon gift cards worth $30 when you send money with uLink.
Send money with uLink and get gift cards worth $30 to major retailers.
Get a $10 gift card on your first, second and fifth transfers of $100 or more. That's $30 in gift cards!
Plus, refer a friend and get $20 for every friend that signs up and send over $100. T&C's apply. Limited time offer.
Contact info
218 Route 17 North, 07662, Rochelle Park, United States
- 1 (800) 456-3492
- customersupport@ulinkremit.com
- ulinkremit.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SLOW connection transmittal
System just a little slow connection. I know they can improve this in the near future. And if you use your bank account, it will take at least 4 days, before it reaches to your recipient.
June 17, 2026
Reply from uLink Money Transfer
- Thanks for sharing your comment. We´re very sorry to know that your experience with us did not go as expected. Allow me to share our timeframe availability when using our service: If you choose to send money with credit/debit card, the transaction will be available from 30 minutes to 2 hours.
If you choose a bank account, the transaction will be available in 4 business days.
Have a great day...!
I canit to pay my CFE bill in Mexico
I want to pay my CFE bill in Mexico. It is MXN 16,100 for two months. Ulink brings up my bill amount after entering my CFE servicve number and shows what I have to pay in USD, but doesn't let me pay. The limit is USD 500. I can't edit the amount to send either, in order to make two payments below USD 500.
Ulink customer service claims, the "service" doesn't allow more than USD 500 fo "Bill pay"..
So I am using XOOM. They don't have this arbitrary limit
June 17, 2026
Unprompted review
Reply from uLink Money Transfer
- Thanks for the time taken to leave your comment. We are very sorry to know that your experience with us did not go as expected and would like to know more details about what happened. Please provide your phone number and the best time to reach you and one of our representatives will contact you. You can also contact us via the following:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day..!
Seamless transfer of funds from a US…
Seamless transfer of funds from a US bank account to a Mexican bank.
June 9, 2026
Reply from uLink Money Transfer
- It makes us very happy to know that you are satisfied. Thank you very much for letting us know..!
It was relatively easy
It was relatively easy. I just dont know if I had to pay for the app which I will only use one time a year.
June 14, 2026
Reply from uLink Money Transfer
- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!
It’s the best app for sending money to Mexico
This is the app that pay you more pesos for dollars
June 6, 2026
Reply from uLink Money Transfer
- Thanks for the time taken to leave your comment. Rest assured that we are making all the necessary adjustments to improve in all areas to make your experience even better. Have a great day...!
The app was so easy to use.
June 14, 2026
Reply from uLink Money Transfer
-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!
I thought the transfer was going badly
I thought the transfer was going badly, but results have been good
June 4, 2026
Reply from uLink Money Transfer
-Thanks for the time taken to leave your comment. Have a great day..!
Im so grateful that ulink is really got…
Im so grateful that ulink is really got a great service im so happy that im a member now thank you Ulink! I love the customer service too🥰🙏more power!
June 12, 2026
Reply from uLink Money Transfer
- So glad to have exceeded your expectations. Have a nice day..!
Accessible 24 /7.
June 4, 2026
Reply from uLink Money Transfer
-Te agradecemos mucho que te hayas tomado el tiempo para compartir tu comentario. Dejanos saber como podemos mejorar y hacer que tengas una mejor experiencia. Te deseamos un feliz dia.
Was executed promptly after information…
Was executed promptly after information filled in
June 11, 2026
Reply from uLink Money Transfer
- Thank you very much for sharing your comment. We wish you a great day..!
This service is a Joke
This service is a Joke, they ask me every single time my SSN, my PayStubs and proof of income, the same is asked very single transaction and I have to fill a PDF and attach it every time, this totally stupid
June 6, 2026
Reply from uLink Money Transfer
-Thanks for the time taken to leave your comment. We are aware that at times the validation process can be unpleasant, but we want to assure you that it is all in place to better protect your personal information. We are grateful for your feedback. Please provide your phone number and the best time to reach you. You can also contact us via the following:
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!
Reply from uLink Money Transfer
¡Gracias por compartir tu comentario, bonito día!
Great service
June 2, 2026
Reply from uLink Money Transfer
-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!
Very
Every time I’m I’m trying to do a transfer. They keep asking for the same information, documentation actually PERSONAL, documtation. Cannot use this app for urgent purposes. not good.
May 30, 2026
Reply from uLink Money Transfer
-Thanks for the time taken to leave your comment. We are aware that at times the validation process can be unpleasant, but we want to assure you that it is all in place to better protect your personal information. We are grateful for your feedback. Please provide your phone number and the best time to reach you. You can also contact us via the following:
Please contact us via the following channels available:
CHAT
TEL: 1.800.456.3492
EMAIL: customersupport@ulink.com
Have a great day...!
The program of stars is crazy!
The program of stars is crazy!! More then a years using this app and I have 5 dollars!!! The payment for transactions is 5 dollars!
June 6, 2026
Reply from uLink Money Transfer
We appreciate your feedback regarding the stars program and payment structure. We are always working to improve our offerings and will review your concerns. Its important to let you know that all the transactions generate stars, excepted for wallet to wallet transfers.
Reply from uLink Money Transfer
-Thanks for the time taken to leave your comment. Have a great day..!
Ulink is trustful, great rates.
Ulink is trustful to use when your family needs economic support. The transfer fee is always pretty low. Sometimes they do not charge a cent for the service. The application is very easy to use and you get rewards 🌟 every time you send money to your loved ones. Whenever you have enough stars to exchange for money, just doit.
May 17, 2026
Reply from uLink Money Transfer
- So glad to have exceeded your expectations. Have a nice day..!
Reply from uLink Money Transfer
-We are very happy to know that your experience using our service was very smooth. Thanks for sharing..!
Reply from uLink Money Transfer
-Thanks for the time taken to leave your comment. Have a great day..!
uLink comes with great rates
uLink always come up with great exchange rates specially during their weekend offers, usu. when there are holidays. Even if I’m not scheduled to send any, I’m encouraged to send more remittance and they arrive on a timely manner. Thank you.
May 31, 2026
Reply from uLink Money Transfer
- Thank you very much for sharing your comment. We wish you a great day..!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.