Sendwave Reviews 

25,881
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and reliability, noting that money transfers often arrive within minutes, making it a trusted choice. Many people appreciate the app's user-friendly design, finding it easy to navigate and simple to complete secure transactions. Reviewers also frequently highlight the good exchange rates and overall convenience for supporting loved ones abroad. However, some customers also noted concerns regarding payment and pricing. A few people mentioned issues with transaction delays, funds being put on hold, or even lost deposits. Some reviewers were not happy with the introduction of new fees or found existing charges too high, especially for smaller amounts, impacting cost-effectiveness.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and reliability for... See more

Payment

Consumers find payment to be ambiguous, with many reporting fast and easy transactions, often reaching... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the convenience and ease of sending... See more

Application

Customers generally express satisfaction with the app, describing it as easy to navigate and simple to... See more

Price

Customers consistently note ambiguous experiences with price, with some praising the excellent exchange rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After contacting Sendwave regarding a payment I couldn’t get to talk with anyone .I contacted my bank and found out that the payment i sent to a friend had only been processed several days after I’d p... See more

Company replied

Rated 5 out of 5 stars

Overall over the years the service has not been disrupted oftenly as other apps are and the exchange rate has steadily become better than before. Cash never disappears and even in a situation where er... See more

Company replied

Rated 5 out of 5 stars

Quick and trustworthy.l wish you could cut down the service charges you get get from those who receive. No bank or institution charges customers as much money as mpesa. That's why you go around kenya... See more

Company replied

Rated 5 out of 5 stars

Mobile money is by far the best system for sending and receiving money within the countries where it is used, because its operation uses text based communication. Sendwave App uses a few simple en... See more

Company replied


Company details

  1. #15 of 30 best companies in Money Transfer Service

Written by the company

Fast, affordable transfers from North America and Europe to Africa, Asia and the Americas with excellent rates.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.4

All reviews

(25,881)

4,577 reviews in the last 12 months

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Rated 5 out of 5 stars

HAPPY SENDER

I have been sending money with this up seens 2014 and am so happy I was introduced to it by a Kenyan lady and by that time Ghana was not on the list but the moment Ghana was added I jump on board and never looked back.

July 22, 2026
Rated 5 out of 5 stars

Sendwave is one of the best money…

Sendwave is one of the best money transfer I have ever seen.

July 20, 2026
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Reply from Sendwave

Hello, Mohamed.

Thanks for taking the time to leave us a review! Your feedback is important to us. We’re glad you’re having a great experience with us!

Rated 5 out of 5 stars

Precise

Precise, quick, reliable as always

July 21, 2026
Sendwave logo

Reply from Sendwave

Hi, Axel.

Thanks for taking the time to leave us a review! Your feedback is important to us. We’re glad you’re having a great experience with us!

Rated 5 out of 5 stars

Trustworthy

Trustworthy , I been sending sending money to my loved ones . I never had any problem . The exchange rate is very good , on my time . No complain , reliable

July 21, 2026
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Reply from Sendwave

Hi Violeta, thank you for your wonderful 5-star review! We're so pleased to hear that you find our service reliable and that you're happy with our exchange rates.

Rated 5 out of 5 stars
Sendwave logo

Reply from Sendwave

Hi Mbye, we're so happy to hear such positive feedback! We truly appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Very well I am happy

Very well I am happy. I still work with Sendwave.

July 21, 2026
Sendwave logo

Reply from Sendwave

Hi Abdourahman, we're so happy to hear you're pleased and still using our service! We appreciate your continued support.

Rated 5 out of 5 stars

Good, easy and fast services

The company is always good and fast with their services. Every transaction with them is done with exceptional professionalism. Never had any complaint about their services. The company’s exchange rates is fair.

July 19, 2026
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Reply from Sendwave

Hi Samuel, thank you for your wonderful feedback! We are so pleased to hear that you consistently have positive experiences with our services and appreciate our professionalism and fair exchange rates. We strive to make every transaction smooth and efficient.

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