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Currency Exchange International Reviews 

4,918
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process to be easy, fast, and straightforward, appreciating the convenience of having foreign currency delivered directly to their homes. Many highlighted the efficiency and security of the delivery service, noting that currency often arrived promptly and on time, sometimes even earlier than expected. This service allowed people to avoid the stress of finding banks or ATMs overseas, ensuring they had necessary cash upon arrival for their trips. However, some customers also noted issues with the delivery carriers, citing problems like missed deliveries due to required signatures, inconvenient delivery windows, or unexpected changes to delivery times. Additionally, a few people mentioned dissatisfaction with the currency denominations received, often getting large bills when smaller ones were preferred or expected.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and dependable... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and convenience... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Payment

Consumers find payment to be positive, with many describing the process as easy, smooth, and flawless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used this service twice now before heading overseas. It was recommended by our bank in small town Montana where we do not have access to foreign currency exchange. Rate was acceptable and the... See more

Company replied

Rated 5 out of 5 stars

Very quick service. However, FedEx was a royal pain. When they couldn’t deliver the first day because we missed them, it was next to impossible using their website to schedule a follow-up delivery. I... See more

Company replied

Rated 5 out of 5 stars

Fast, efficient and easy. I usually get my funds after arriving in Mexico, but the only bank that does not take your card into the ATM is no longer there. So this was a much safer alternative. It was... See more

Company replied

Rated 5 out of 5 stars

Our daughter was leaving on a school trip to South Korea. In two days. The chaperones told us that she should bring Korean Won to make paying for things easier. They did not mention that it takes seve... See more

Company replied


Company details

  1. #3 of 11 best companies in Currency Exchange Service
  2. #6 of 30 best companies in Money Transfer Service
  3. #105 of 251 best companies in Non-Bank Financial Service

About Currency Exchange International

Written by the company

Order Now
Why Choose CXI?
Currencies Available
Secure the Ultimate Currency Buy-Back
Track Currency Exchange Rates
Contact Us

Currency Exchange International, CXI, is a leading provider of comprehensive foreign exchange services, risk management solutions, and integrated international payments processing technology in North America. Our client-centric approach ensures tailored solutions and unparalleled customer satisfaction.

Driven by technology and a commitment to excellence, CXI simplifies foreign currency exchange, catering to travelers, corporations, and financial institutions of all sizes. What sets us apart is our client-centric approach, ensuring that travelers experience seamless transactions that save both time and money.

At CXI, travelers enjoy unmatched convenience and efficiency. They get the same benefits as our esteemed financial institution and business clients. Whether it's getting currency quickly for immediate needs or planning ahead for trips, CXI ensures currency can be shipped directly to travelers, as soon as the next day. With CXI, say goodbye to long waits and inconvenient exchanges, and hello to hassle-free travel.





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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,918)

2,483 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple

Simple, I ordered, paid, and received my currency signature required. Very happy, thank you

July 10, 2026
Rated 5 out of 5 stars

Transaction was quick and delivered in…

Transaction was quick and delivered in couple days. 4th or 5th time using always excellent highly recommend

July 14, 2026
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Reply from Currency Exchange International

Hello Rj, Thank you for being a valued repeat customer with CXI and for taking the time to give us your feedback. We're happy to hear that your transaction was quick and that you received your order promptly. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Straightforward transaction that was…

Straightforward transaction with multiple different currencies that was completed quickly, and the currencies were delivered as promised.

July 14, 2026
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Reply from Currency Exchange International

Hello John! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that your transaction was straightforward and that the currencies were delivered as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Super easy

Super easy, fast and accurate.

July 14, 2026
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Reply from Currency Exchange International

Hello Carl! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our service easy, fast, and accurate. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Excellent service.

July 9, 2026
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Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear you received excellent service. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 4 out of 5 stars

Easy to order

Easy to order, reasonable fee and quick delivery. More detailed bill selection would be nice though. We checked small bills, and got a majority of 20 Euro notes when we would have preferred some more 10s and 5s.

July 13, 2026
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Reply from Currency Exchange International

Hello Dave! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear you found the process easy and the delivery quick. While we understand your complaint, unfortunately with some currencies there can be scarcity of certain denominations, whether large or small. While we strive to fulfill specific denomination requests, there are times when we must include alternative denominations to complete orders in a timely manner. Happy Travels, CXI Team

Rated 4 out of 5 stars

The service at Currency Exchange is…

The service at Currency Exchange is always wonderful and technically I should be giving this review 5 stars. The ordering was very easy and I got my currency when I requested it the glitch was Fed Ex. I was told I would have to sign for my currency- which I what I wanted so I know I would receive it. But, they instead just left the currency in a doorway where anyone on the street could have taken it. No bell ring, no signature, literally just dumped it under a mailbox. So maybe in the future Fed Ex should not be used.

July 14, 2026
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Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We apologize for the delivery issues you experienced with FedEx. We strive to provide a seamless experience and will address this with our delivery partners. Thank you againf or the feedback. Happy Travels, CXI Team

Rated 4 out of 5 stars

This was my second time using CXI

This was my second time using CXI. The first experience was great. This time, when I went to pick up the money, they were giving me 4500 Brazilian Reais in mostly small bills. I would have needed a backpack to carry it all. I ended up canceling the order. Decided to order again, express delivery, and hope for the best. Received it in all 50s, but that was better than 20s and 10s. Very convenient service.

July 12, 2026
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Reply from Currency Exchange International

Hello Brian, thank you for being a valued repeat customer with CXI and for taking the time to give us your feedback! While we strive to fulfill specific denomination requests, there are times when we must include alternative denominations to complete orders in a timely manner. We're happy to hear that the express delivery worked out better for you. Happy Travels, CXI Team

Rated 5 out of 5 stars

Straight forward and arrival time was…

Straight forward and arrival time was on day promised.

July 13, 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that your experience with our service was straightforward and timely. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Very straightforward process

Very straightforward process. Currency arrived 2 business days later (as promised when ordered).

July 14, 2026
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Reply from Currency Exchange International

Hello Murray! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found the process straightforward and that your currency arrived as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Easy to purchase currency online and…

Easy to purchase currency online and have it delivered to home quickly. Saved me as I failed to adequately prepare for my son’s travel abroad!

July 14, 2026
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Reply from Currency Exchange International

Hello Heidi, Thank you for choosing CXI and for taking the time to give us your feedback. I'm happy to hear that OnlineFX made it easy for you to purchase currency and have it delivered quickly for your son's travel needs. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Came as promised.

Came as promised.

July 13, 2026
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Reply from Currency Exchange International

Hello Timothy, thank you for choosing CXI and for taking the time to give us your feedback! We're happy to hear that everything came as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

The whole exchange

The whole exchange, from start to finish, was fast, easy, and timely.

July 13, 2026
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Reply from Currency Exchange International

Hello Cole! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found the exchange process fast, easy, and timely. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery

July 13, 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found OnlineFX easy to use and appreciated the fast delivery. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

July 13, 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Ann! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our service fast and accurate. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

My bank does not provide foreign…

My bank does not provide foreign currency and the Currency Exchange handles my needs expeditiously and with ZERO worry of receiving my currency on time. I have used your company several times now and you are TRIED & TRUE! Thanks so much!

July 13, 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Dee, thank you for being a valued repeat customer with CXI and for taking the time to give us your feedback! We're happy to hear that our service has consistently met your needs and provided you with peace of mind. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

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