LUX SKIN Reviews 

5,891
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,050 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to navigate, with clear product information and simple ordering processes. Many people praised the products for their effectiveness, noting visible improvements and excellent quality. Reviewers also appreciated the reasonable pricing and smooth order fulfillment, with many receiving timely deliveries and updates. However, some customers experienced issues with their orders, such as not receiving all items, getting incorrect products, or facing delays in delivery. A few other people also felt that while the website was generally good, there could be more accessible information on product benefits or clearer details regarding promotions and free gifts. Some reviewers also mentioned discrepancies with expected discounts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness in improving skin... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of navigation and... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use and... See more

Order

People report positive experiences with order, highlighting the ease and speed of placing orders, often... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was extreme easy to navigate. It clearly displayed all the products for sale and all the various options to purchase and get best prices. Clear and well displayed iformation was given on... See more

Rated 5 out of 5 stars

Wow so easy to use & makes your skin feel so much better , can't wait for the full results to take effect 😀 love it that much I've ordered some more . Hoping to try more of your products soon x than... See more

Rated 5 out of 5 stars

I have a lot of marks from obsessively picking spots and melasma skin pigmentation and the light therapy mask is amazing. I felt the difference right away. The collagen masks are also amazing and I’ll... See more

Rated 5 out of 5 stars

Website easy to navigate, price of product was also good. lux have also kept me up to date via email regarding the status of my order which is due to arrive later today & only placed my order yesterda... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,891)

3,037 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These products are amazing

These products are amazing. Just ordered the skin glass package n csnt wait to also try the salmon dna. After a full hystrectomy my skin was not good at all. Dry sagging n dull. My face feels alive again n plump n healthy. Amazing products that make me smile🤩🤩🤩🤩 xxxxx

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

The website was very easy to navigate

The website was very easy to navigate, and the ordering process was quick and hassle-free. I found what I needed without any issues, and the prices were competitive with great discounts available. Overall, it was a smooth shopping experience, and I would definitely use this website again.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent online shopping experience!

I had a wonderful experience using the Lux Skin website. It was incredibly easy to navigate and find the products I wanted. The checkout and payment process was completely hassle-free. Their prices are very affordable, the discounts are massive, and getting free gifts with the purchase is an amazing bonus. Excellent service!

July 19, 2026
Unprompted review
Rated 1 out of 5 stars

Not a good company

The items were not suitable for my skin when I looked at the ingredients I was not able to use the product but they would not give me an address to return the unopened products or give me a refund , I woukd not recommend this company to anyone

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

I've really enjoyed using the Lux Skin…

I've really enjoyed using the Lux Skin LED Mask and Kit. It's easy to use, feels comfortable, and has made my skin look brighter and smoother with consistent use. It fits perfectly into my skincare routine, and I'm happy with the results so far.

July 19, 2026
Unprompted review

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