Terri Kindler

Easy to order. Web sight was easy to navigate

The worst customer service I have ever had with insurance is with Autonation Insurance! I will tell everyone I know not to purchase a policy from them. Their call center puts you on hold for 30 minutes (several times) and then hangs up on you. They request the same information over and over. I can only assume they are stalling in hope that the customer will give up and they won’t have to pay the claim. Horrible company! So disappointed. I cannot believe I spent over $3500 on a warrenty to get treated so poorly when making a claim. DONT MAKE THE SAME MISTAKE I DID, never purchase a policy from these people!!!