Trinity Logistics Reviews 

Your reply doesn't rectify this issue, it's just a response. I wasn't late, I didn't harrass anyone and she/he cheated me out my full Detention pay for 3hrs. Detention started @10am +11am +12:30=3hrs. She only wanted to pay 1hr and with a huge discounted rate from industry standards

Ciara and the person she sent me too buy hanging up in my face, are horrible, lying no integrity broker's. They act like I dont know what 3hrs Detention is, when the count starts 10am to 12:30pm. She sends me a updated RC with only 1hr stating I harassed the employees at the warehouse. LIAR!! That is a bold face lie. I've never in my 25 years of trucking, ever harassed or disrespected and person at any warehouse. I take my complaints to the broker when time/fuel is waisted sitting for 5hrs. So I can be compensated.

Ciara lied stating their system showed I arrived 50 minutes late. I told her, look at our text messages. It clearly shows I texted when I arrived, not to forget. Im on Highway App and my ELD has automatic tracking. But she claims I was late. I even downloaded Macropoint when she said tracking is not working.

The person she sent me to, stated dry vans only get a certain amount for Detention. As if my equipment doesn't qualify for industry standard detention payment. It was a low 2 digit amount not 3, which is industry standard. They cheated me from the beginning all the to avoiding my calls/texts (a week later) as if the offensive low 2 digit Detention pay for 1hr after 5hrs total sitting, needed some boardroom members approval.

He proceeds to tell me, he'll take the 1hr Detention back because they’re paying me out of their pocket. Thats a lie also. OO get paid from a bid that was put in. Your pockets are being lined with my compensation. I told them too take their horrible compensation back. This is not how OO's should be treated.

Communication with Brandy McMullen. She handles her business very well and no issues on pick up or deliveries.

I had really bad experience working with
Trent Seifert
(Business Development Representative)

Very unprofessional broker. Making fun of carriers taking advantage of our helplessness..

The following members from TL make our communication smoothly and promptly which in turn makes business flow better and get more done in a timely manner.
Their service is simply top tier!

Kelsi Johnson
Business Development Representative

Sandra Peters
LTL Account Manager

In a day and age when everyone isn't reliable, I appreciate Trinity Logistics always sticking to it's word and getting shipments to where they need to be on time and at an economical price that works for everyone. Shout out to our account manager Zach. He's a pleasure to do business with.

Great customer service. Our experience with the transport was quick and efficient.

Great service, communication, and efficiency.
Dillon and Sean have been fantastic aids to our operation.

Extremely unprofessional experience working with Chad Jones at Trinity Logistics.

From the beginning, I provided updates as they became available regarding the driver unloading and ETA. Delays at receivers are common in this industry and were clearly communicated. Despite this, Chad became increasingly hostile, disrespectful, and confrontational instead of handling the situation professionally.

During communication, I was told to “do my job,” threatened with service failures and DNL status, and received personal insults after the load was already removed. He also made inappropriate comments about contacting company ownership and continued emailing after being asked to stop.

At no point did I refuse communication or abandon the load. The pickup window was still open, and the driver would have made pickup on time after unloading. The situation could have been handled professionally, but instead escalated into unnecessary personal attacks and intimidation.

I understand delays and frustrations happen in logistics, but professionalism and respectful communication should still be maintained on both sides.

Trinity is a great company to work with!!

Highly recommended!!!

So far, Trinity has picked up one load, and they were too quick with quoting and sourcing a carrier.

today's we delievered trinity'd logistics inc load from tacom, wa to billing ,mt , it was CASSIE BEIERMAN's load , rate was too good , her way of communication , patience , a way how to work or to deal with their client's or dispatacher is out of word's , everweek we haual CASSIE's 1-2 load's , she deserve more than more credit , most appreciated and we r fully satisfied to do work with trinity's , thank u

I have been working with Nick for years, he answers 100% of my calls. Very responsive. Very professional.
Excellent. A+ Service.

Hunter is very communicative and easy to work with.

Annette and the team make it happen and are very communicative and responsive.

Working with Trinity Logistics has been a great experience, and a huge part of that is thanks to Kimberly. She consistently stays on top of every detail and keeps communication flowing so nothing ever falls through the cracks. It’s clear she genuinely cares about her clients and the success of their shipments.

What really sets Kimberly apart is her ability to think outside the box. She doesn’t just react to problems; she anticipates them and works proactively to find solutions before they ever become issues. That level of foresight and dedication makes a world of difference in logistics.

If every company had a rep like Kimberly, the industry would run a whole lot smoother. Five-star service all the way. Trinity Logistics is lucky to have her!

Barry stays ahead of all issues insuring a smooth pickup and delivery

5 star company, I received my shipment fast, secure and more importantly professional staff. Will recommend to other businesses and I will use them again in the future.
Thank you Mark and Amberlee!

Conner made the whole transaction both easy and seamless. Having access to a tracking system to follow our shipment made the whole experience amazing!