The Goth Society Reviews 

21
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

The Goth Society reached out to me wanting to work together on content collaboration! They are incredibly kind people who make top quality pieces, something for everyone’s style and aesthetic! Items c... See more

Company replied

Rated 2 out of 5 stars

Shipping was very slow and there was no communication during the shipping. In fact when we first checked it gave us incorrect information saying the package was close when it hadn't been shipped yet.... See more

Company replied

Rated 1 out of 5 stars

It's a definite scam. I messaged them to ask about what something was made of and where it ships from. They responded with the material but never answered the other question. Asked again. Told they wo... See more

Company replied

Rated 4 out of 5 stars

As you can see below Goth Society got back to me and they also refunded my purchase. Granted it did take a while but they are trying to actually make up for the mistake. I'm not entirely sure what hap... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

Jewelry for those who were never meant to blend in. The Goth Society is an independent, growing gothic jewelry brand built around individuality, symbolism and darker aesthetics. We curate pieces we believe deserve a place in your collection — from subtle everyday darkness to jewelry that refuses to go unnoticed. We're still growing, learning and refining our collection along the way. And when something doesn't live up to the standards we want for The Goth Society, we want to hear about it. Your feedback helps us decide what stays, what changes, and what we can do better. Welcome to The Goth Society. 🖤


Contact info

3.5

Average

TrustScore 3.5 out of 5

21 reviews

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No recent history of asking for reviews

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3.5

All reviews

(21)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic brand!

Fantastic brand! Great quality she really unique alt stuff

October 22, 2026
Unprompted review
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Reply from The Goth Society

Hi Sarah,

Thank you so much! 🖤 Unique, alternative jewelry is what we're all about, so hearing that you love our style and quality means a lot to us.

Stay different, stay you. We're happy to have you in The Society! 🖤

Morgan
The Goth Society

Rated 5 out of 5 stars

I’m obsessed 🖤

The jewelry is 100% me and totally matches my personality. Couldn’t be happier with it! 🖤

October 23, 2026
Unprompted review
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Reply from The Goth Society

Hi Basia,

That's exactly what we love to hear! 🖤 Jewelry should be an extension of who you are, and we're thrilled our pieces feel so you.

Keep rocking your unique style. We're happy to have you in The Society! 🖤

Morgan
The Goth Society

Rated 1 out of 5 stars

Its a SCAM!!

Its a SCAM!!
This site is obviously a scam and trying to get your money, the deal seems good but its all dropshipped garbage do not buy!

October 19, 2026
Unprompted review
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Reply from The Goth Society

Hi Adam,

We're sorry to see you have such a negative impression of The Goth Society.

Unfortunately, we haven't been able to identify an order or previous conversation connected to your review.

We'd genuinely like to understand what happened. We've requested some additional information through Trustpilot so we can look into your concerns properly.

Morgan
The Goth Society

Rated 5 out of 5 stars

Amazing they rock and the quality is…

Amazing they rock and the quality is great!! Trusted site 🖤🖤

October 19, 2026
Unprompted review
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Reply from The Goth Society

Thank you, Zoey! 🖤 We're so happy you love the quality of your pieces. Your support means a lot to us. Glad to have you in The Society!

Morgan
The Goth Society

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Rated 4 out of 5 stars

The Goth Society listens!!!

EDIT: The Goth Society has reached out to me. They listened and gave me options that really helped me. Again, I know this was my mistake but they went above and beyond to help find a solution that I could live with. Thanks to The Goth Society ❤️

I made a mistake on my order and somehow got my ring sizes wrong.

I emailed to ask about an exchange or return for a refund. They told me they can't do that and offered a ONE TIME courtesy of 50% off of one piece to make it right. The website does not state no returns on sale items (I got the bundle of 7 for $85)

Get this, they also told me I am allowed to keep the pieces I have. DUH! If I am not exchanging them or getting a refund, why on God's green earth would I send them BACK?? Thanks for permission to keep the items I paid for.

Disappointing customer service. The rings where nice quality but what good does it do me if I can't wear them. Again not the company's fault I measured wrong but the inability to help me fix it is crazy! What offensive options they gave.

October 9, 2026
Unprompted review
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Reply from The Goth Society

Hi John,

Thank you for sharing your experience. We're sorry about how your request was handled.

We understand that the ring sizes were ordered incorrectly, but that doesn't mean we couldn't have tried harder to find a reasonable solution. We can also see why our previous response came across as unhelpful.

We'd like to take another look at your order personally and see what we can do to make this right. We'll reach out to you directly.

Morgan
The Goth Society 🖤

Rated 5 out of 5 stars

The quality of the jewelry is amazing

The quality of the jewelry is amazing, it feels nice and its super long lasting. I love how it doesn't turn my skin green after wearing it for a few hours.

October 9, 2026
Unprompted review
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Reply from The Goth Society

Thank you, America! 🖤 We're so glad you're happy with the quality of your pieces. We really appreciate you sharing your experience!

Morgan
The Goth Society

Rated 5 out of 5 stars

The shop has a really wide selection of…

The shop has a really wide selection of products, all of excellent quality.
The metal is very sturdy, and the jewelry is made to last over time.
I wear them every day and, so far, I can only give them a positive review!
Highly recommended.

October 1, 2026
Unprompted review
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Reply from The Goth Society

Thank you, Lara! 🖤 We're really glad to hear you're happy with the quality of your pieces and that they've become part of your everyday wear.

We really appreciate you sharing your experience with The Goth Society.

Morgan
The Goth Society

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Rated 5 out of 5 stars

Great quality pieces for affordable prices!

The shipping took a bit of time but it was well worth the wait! Great quality pieces for affordable prices. Love the designs🖤
Wish there were smaller sizes available for rings!

September 22, 2026
Unprompted review
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Reply from The Goth Society

Hi Pinkk,

Thank you so much for the lovely review! 🖤 We're so happy to hear you love the quality and designs of your new pieces.

And thank you for the feedback as well. We know the wait for an order can feel long, and we're working on improving that experience. Your comment about offering smaller ring sizes is especially helpful. We'll take that into account as we continue developing our collection.

Thanks for being part of The Goth Society!

Morgan
The Goth Society

Rated 1 out of 5 stars

No Way A Legit Seller

It's a definite scam. I messaged them to ask about what something was made of and where it ships from. They responded with the material but never answered the other question. Asked again. Told they would have to check and when I replied that their inability to answer that question immediately was highly suspicious. Then they stopped responding. Definite scam. Avoid!!!!

September 15, 2026
Unprompted review
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Reply from The Goth Society

Hi,

We're sorry this left you with such a negative impression of The Goth Society.

We've tried to locate the conversation you described, but unfortunately we haven't been able to match it to any message in our customer service system.

We've requested some additional information through Trustpilot so we can identify the conversation and understand what happened. If you provide the details you used when contacting us, we'll be happy to look into it and answer any questions that were left unresolved.

Morgan
The Goth Society

Rated 5 out of 5 stars

This is a legitimate brand that has…

This is a legitimate brand that has very high quality jewelry!! I’m in love with all of the pieces i got from here. Super cute!

September 4, 2026
Unprompted review
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Reply from The Goth Society

Thanks so much, Brooke! 🖤 We're so happy to hear you're loving the pieces you received. We loved having you experience the collection and can't wait to see how you make them part of your own style.

Morgan
The Goth Society

Rated 5 out of 5 stars

The Goth Society X Decayfaerie

The Goth Society reached out to me wanting to work together on content collaboration! They are incredibly kind people who make top quality pieces, something for everyone’s style and aesthetic! Items came carefully packaged, I love that they have a 7 for $85 bundle where you can mix and match items, items are well made and heavy as well as tarnish free! I would highly recommend them to anyone

September 21, 2026
Unprompted review
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Reply from The Goth Society

Thank you so much for the amazing review and for creating with us! 🖤 We loved having you experience the collection and seeing you make the pieces your own. We're so glad you enjoyed everything, and we really appreciate you sharing your experience with the Society.

Morgan
The Goth Society

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Rated 5 out of 5 stars

Great products,fast shipping

September 21, 2026
Unprompted review
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Reply from The Goth Society

Thank you! 🖤 We're glad your order reached you quickly and that you love what you received. Enjoy your new pieces!

Morgan
The Goth Society

Rated 2 out of 5 stars

Slow shipping and not all stainless steel

Shipping was very slow and there was no communication during the shipping. In fact when we first checked it gave us incorrect information saying the package was close when it hadn't been shipped yet. We were under the impression that all of the rings were stainless steel, but at least two are copper and one feels too light to be stainless steel.

August 16, 2026
Unprompted review
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Reply from The Goth Society

Hi Catherine,

We'd really like to look into the rings you received and the shipping experience you described, but unfortunately we haven't been able to identify your order from the information available with your review.

Could you please share the name and email address used for the order and, if available, your order number?

That will allow us to find your order and look into this properly.

Morgan
The Goth Society

Rated 1 out of 5 stars

Scam! Not as advertised at all!

I am absolutely disgusted with the quality of this jewelry. I got the 7 for $85 and it is 90% plastic. The rings that are "adjustable" are absolutely not so none of the rings fit. The stems for the stud earrings are clear, flimsy plastic!! The dangle earrings are silver painted plastic. The necklaces are half of some weird metal and other half plastic plus one of th charms has a chunk cut out of it. Do not waste your money!

September 20, 2026
Unprompted review
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Reply from The Goth Society

Hi Alicia,

We're very sorry. We've reviewed both your order and the conversation you've had with our customer service team, and we agree that this has not been handled the way it should have been.

The concerns you've raised about the quality, materials, and differences between the products shown and the pieces you received are being taken seriously. The photos and detailed feedback you've provided are also being reviewed as part of our product quality checks.

We've asked our Customer Support Manager to personally take over your case and make this right with you. You should not have had to keep following up after clearly explaining the problem and asking for a resolution.

Thank you for bringing this to our attention, Alicia. We will continue with you directly until this has been properly resolved.

Morgan
The Goth Society

Rated 1 out of 5 stars

The jewelry I received is NOT the…

The jewelry I received is NOT the jewelry on their site. It's all fake, terrible quality and none of it is wearable. One of the necklaces I received was actually plastic not the stainless steel their website claims. DO NOT RECOMMEND. The customer service is terrible too.

August 28, 2026
Unprompted review
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Reply from The Goth Society

Hi Aimee,

We're really sorry your experience with us wasn't what it should have been. Receiving pieces that didn't match what was shown or the quality you expected was not acceptable to us, and we also recognize that our initial customer service response didn't help the situation.

We've since been in direct contact with you and resolved the matter as requested.

We're taking your feedback seriously as we continue improving our collection and the experience we provide.

Thank you for giving us the opportunity to make things right.

- Morgan
The Goth Society

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Rated 1 out of 5 stars

these rings are messed up

i had a similar experience to dynamite twinkle all but two rings were not as shown online and i didn’t get the bracelet i ordered just a cheap example two of the rings were even making my fingers green idk what to say waited a month and a half didnt get my exact rings on top of that they nearly didn’t deliver it due to they’re own failure to just drop off the package

August 26, 2026
Unprompted review
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Reply from The Goth Society

Hi William,

We're really sorry your original order wasn't the experience it should have been.

We've since been in touch with you personally, worked through the issues together, and were glad we had the opportunity to make things right.

Thank you for your patience and for giving us the chance to turn your experience with The Goth Society around. We hope you're enjoying your new pieces. 🖤

- Morgan
The Goth Society

Rated 2 out of 5 stars

Multiple items not as advertised; lied to about earring replacement.

I found this company through an ad they placed on Pinterest advertising a bundle deal. They put a timer on the bundle page screen claiming the offer ends at 12 PM/AM (for me it was before noon as I was choosing the bundle pieces, but the website claimed the deal ended at midnight, shame on me for not listening to my gut) to add pressure...Well, it's been roughly a month give or take 5 days and they're still offering the same bundle. Conclude what you will from that.

I chose the smaller 5 items for $65 option they conveniently don't mention until you're looking into the 7 items for $85 bundle and are on the page for getting the bundle together. I picked out a skeleton necklace, an angel wings necklace, an axe necklace, a crow/raven bracelet, and crow/raven earrings. I ordered on a Wednesday and saw that orders take 3-5 business days to ship, so I figured it'd be sent by Monday.

I was initially pleasantly surprised when the order was ready for shipping by that Saturday, but then grew confused: two shipping updates 2 days later and then 5 days after the first update, but no actual information in the email. Just "Your shipping status has been updated". I figured it was probably just the item being pinged as being dropped off or picked up by different mailing centers as it made its way through shipping.

I got an email 5 days after the second shipping update: "We found a similar replacement for your order". What does that mean, you ask? Oh, it means that the order I thought was already on its way to me hasn't even been shipped out yet. The crow/raven earrings I picked out are now unavailable (despite still being listed as in stock on the website after I read the email and went to check out of curiosity). A "similar" pair of earrings that has noticeably more (unwanted) detailing was suggested in its place.

I admittedly got frustrated and did not respond until I was prompted to respond with a follow-up email 4 days later. I decided to take the rep on their word of "If you'd prefer something else instead, that's absolutely fine too. You're welcome to choose any item of equal value from our website, and we'll gladly update your order at no additional cost." I sent a link to a pair of angel wing earrings since they would match the necklace I picked out. About two hours later, I got a confirmation email saying "We've now updated your order with the replacement item you selected...and everything has been forwarded for processing. We'll also ask our fulfillment team to prepare and ship your order as quickly as possible."

What I initially thought would take maybe 2 and a half weeks max to arrive is now just now shipping because of the unavailable item. I figured, "Oh well, things happen. At least I got to pick out an alternative I actually like instead of them just assuming I wanted the replacement they offered since I really didn't like how that replacement looked, right?" I was even able to find the pair of earrings I initially wanted and ordered it by itself through another website.

The earrings I initially wanted and ordered through another website several weeks after the bundle STILL managed to arrive before the bundle did, and they arrived on the same day. Once the bundle finally arrived, I was initially impressed by how the store has its own custom bubble mailer and business card before disappointment hit me like a 16 wheeler truck. MULTIPLE items (crow/raven bracelet, axe necklace, angel wings necklace) do not match the images shown on the website. The ONLY item that matched what I initially ordered off of the website (out of FOUR) was the skeleton necklace.

The angel wings earrings I'd picked out as a replacement for the crow/raven earrings I'd initially wanted? No sign of them, with the replacement I detested in its place. The email LIED when it said "If we don't receive a reply within the next 3 days, we'll automatically refund the unavailable items to your original payment method and continue processing the remaining items in your order. Any bundle discount applied to your order will remain unchanged. *If you'd still like to choose a replacement instead, simply reply to this email within the next 3 days, and we'll happily update your order before it ships.*" The email I got telling me that my order was in transit came 2 DAYS BEFORE the follow-up email I just quoted. They'd never actually intended on replacing the earrings in time, it was just a courtesy email.

So to recap: I waited roughly a month for a jewelry bundle where all but one piece don't match the advertised images on the website and a pair of earrings I didn't want as a replacement for a pair still being listed as "in stock" on their website that I ended up getting for cheaper (before bundle discount) and faster off of another website. Great (sarcasm).

August 24, 2026
Unprompted review
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Reply from The Goth Society

Hi Spencer,

Thank you for providing your details. We've now been able to find your order and review your previous conversation with us.

Looking back at everything, we can see that we let you down in more than one way — including how the replacement you selected was handled. Some of our processes simply weren't good enough, and we're sorry.

We've made a number of changes since then to improve our product quality, communication and customer service, but that doesn't change the experience you had.

We're reaching out to you personally to make things right. 🖤

Morgan
The Goth Society

Rated 1 out of 5 stars

Not waterproof?

If it’s waterproof, why is it already turning my finger a different color? The other two rings I got are fine so far but now I’m worried about getting them anywhere near water and I have sweaty hands. I didn’t think I was spending $85 for it to look like my finger is rotting off.

August 20, 2026
Unprompted review
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Reply from The Goth Society

Hi Melanie,

We're really sorry one of your rings caused this issue. That's not the experience we want anyone to have with our jewelry.

We've since been in touch with you personally and were glad we had the opportunity to make things right.

Thank you for bringing this to our attention and for giving us the chance to turn things around. 🖤

Morgan
The Goth Society

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