Your Customer Service is wonderful. However, your sizing chart leaves a bit to be desired. I ordered my normal size, and when the shoes arrived I couldn't even get ny feet halfway into the shoes. When... See more
Company replied
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Review summary
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Excellent Customer service, very prompt and helpful in all cases I have come across. I had an issue with the Cloud Wanderer V2's arch support being to hard and painful for my flat feet and I was able... See more
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I have pretty average sized feet and no issues with swelling, but I do have thermoplastic solid ankle AFOs which adds bulk at the ankle and forefoot making finding shoes a more intentional task. Thes... See more
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The shoes are always great. On my latest order EVRi delivered somewhere who knows where useless? FitVille however were brilliant immediately sent me a replacement pair and their apologies for somethin... See more
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Company details
About TheFitVille
Written by the company
FitVille is an ergonomic footwear company with a mission to enhance footwear experience. FitVille was inspired by the founder's passion for running when he found how hard it was to find the best-fitting shoes on the market. And with that spirit of inquiry and innovation, the FitVille journey began.
At FitVille, we believe in the power of a good pair of footwear to change life and the right to live pain-free. Shoes are bridges that empower us to reach our goals. FitVille envisions helping everyone enjoy a healthy lifestyle while adhering to three core concepts: Therapeutic, Comfort, and Support Technology.
Discover the FitVille difference. Visit our website today and step into a world of comfort and well-being.
Why Choose FitVille?
Written by the company
- Podiatrist-recommended comfort keeps 300,000+ feet happy
- At FitVille, we understand that foot pain can hold you back from living an active life. That's why we design footwear with you in mind!
- Multiple Width Options:
- We offer a wide range of widths to ensure a perfect, comfortable fit for every foot. No more squeezing into narrow shoes!
- Comfort Technology:
- Our shoes are packed with innovative comfort features, like our PropelCore™ sole technology [link to FitVille website about technology], which provides superior cushioning and arch support.
- Wide-Fitting Expertise:
- For those with wider feet or foot pain, FitVille is a trusted name. Our roomy toe boxes and supportive designs help alleviate pain and keep you moving comfortably.
- Join the FitVille Family!
- We're passionate about creating footwear that helps people with all types of feet experience the joy of movement. See what our happy customers are saying and discover the FitVille difference today!
Contact info
2035 Sunset Lake Road, Suite B-2, Rm. 19C, Lockhart Ctr., Newark, DE, United States, Delaware, 19702, Newark, United States
- 1-888-342-7501
- contact@thefitville.com
- thefitville.com
4.0
Great
19K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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AllTraction Trail V5 Inferior Quality Materials
I recently purchased the AllTraction Trail V5 shoe because I have been quite happy with other shoes I have purchased from Fitville in the past. These shoes however completely miss the mark. The pictures make the shoe look like they would look good but the upper material is so thin and flimsy they actually wrinkle as you move in them. There is absolutely zero support in these shoes. It’s almost like wearing hospital socks with heavy treads. I will continue to buy shoes from Fitville but will certainly be a little more cautious in the future.
October 21, 2026
Im Sold
Easy to order, deliverd on time, kept me updated throughout. seamless process.
The best part are the shoes. I have 4 diferent pairs now. All super comfy and look great.
Im sold.
October 26, 2026
Unprompted review
Comfortable fit
Ordering was easy. The wider sizes make for an insanely comfortable fit. As I get older, my feet have gotten wider almost imperceptibly. These shoes have made all the difference in the world. Would highly recommend them for anyone looking for more room and comfort in their footwear.
October 19, 2026
I BELIEVED I was ordering bowling…
I BELIEVED I was ordering bowling shoes. They weren’t bowling shoes
October 19, 2026
Great fit for my extra extra wide feet
Great fit for my extra extra wide feet. These are the first shoes I didn't have to squeeze into.
October 22, 2026
The product was exactly like described
The product was exactly like described. It was shipped and received in a timely fashion. Checkout was pretty simple. I will be buying other products in the future.
October 19, 2026
The shoes are very comfortable!
The shoes are very comfortable!! They fit perfectly!
October 22, 2026
Satisfied customer
I had two pairs of shoes to exchange for a size up and 1 pair for a refund, all handled very quickly with good communication.
The shoes themselves are very good quality (wide fit 2)and will purchase again when required.
October 30, 2026
Unprompted review
The support service is just wonderful
The support service is just wonderful! The size of the sneakers didn't suit me a little and the workers immediately helped me solve this problem. I'm very happy with the sneakers, because I couldn't find the real width of 4 E for a long time. Many thanks
November 4, 2026
Unprompted review
About the only place I’ve been able to…
About the only place I’ve been able to find 6E Shoes at a better than reasonable price
April 2, 2026
The shoes are very light and supportive…
The shoes are very light and supportive but has one con....the top of shoe kind of digs into foot while walking. The tightness of fit is adjustable but can still feel the shoe digging at top of foot which is a tad uncomfortable
October 22, 2026
Shoes were not wide enough didn't fit
October 19, 2026
Reply from TheFitVille
Hello Derrick, we are very sorry about your experience!
We are happy to assist you with the return/exchange.
Would you mind emailing us at contact@thefitville.com? We will look into this and offer some help from my end, thank you!
Satisfied.
October 19, 2026
Reply from TheFitVille
We are thrilled to see that you found the product you need!
Welcome to look around at FitVille any time, have a blessed day!
Reply from TheFitVille
Sorry for the late shipping.
We warehouse in USA, UK, Germany and Hong Kong. The shipping may take from 7-15 days depending on the warehouse location.
We will be looking for faster logistics partners, thanks for the suggestion!
Reply from TheFitVille
Thank you so much for sharing your experience with us!
Welcome to look around at FitVille any time, have a blessed day!
Footwear dropping to bits after few…
Footwear dropping to bits after few weeks contacted by all channels completely blanked cheap rubbish
November 4, 2026
Unprompted review
Reply from TheFitVille
Hello David, we are very sorry about your experience!
Would you mind emailing us at contact@thefitville.com with your order number and some pics of the shoes? We will look into this and offer some help from our end, thank you!
The size was perfect fit and shipped…
The size was perfect fit and shipped without incident.
October 6, 2026
Reply from TheFitVille
That is great news, thank you so much for commenting!
Welcome to look around at FitVille any time, have a blessed day!
Very nice shoes
Very nice shoes. Light but good support. I bought them for my brother and he really likes them
October 21, 2026
Reply from TheFitVille
Thank you so much for commenting and for your generous trust!
Welcome to look around at FitVille any time, have a blessed day!
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