Seriously Smart Technologies Reviews 

87
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and technical support team are extremely helpful, professional, friendly, and always quick to respond to any questions. People note that appointments start on time and issues are resolved completely with great care and patience. Consumers are also extremely pleased with the outstanding quality of the products, biofeedback devices, and comprehensive educational training sessions. Reviewers appreciate how easy it is to understand the course material and how accessible the experts are for continuous learning and guidance. Many individuals feel truly grateful for the reliable equipment and ongoing support that helps them succeed in their daily practice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that everyone is kind,... See more

Customer service

Consumers find customer service to be exceptionally wonderful, with tech support and training described as... See more

Service

Users describe positive interactions with service, highlighting that everyone is kind, knowledgeable, and... See more

Product

Clients share positive opinions on product quality, highlighting effective offerings that arrive well wrapped... See more

Response time

People report positive experiences with response time, highlighting that support staff are very thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SST is Amazing! Everyone is very Friendly , Professional and accommodating! Technical support Jayden and Kristy always there to help and answer all your questions. Debbie and Stephanie a pleasur... See more

Company replied

Rated 5 out of 5 stars

My appointment went amazingly well. Started on time, and actually finished a little early. All issues were addressed professionally and completely. No issues going forward. What a time saver! Ha... See more

Company replied

Rated 5 out of 5 stars

SST offering Hangouts has been a breath of fresh air ! I have been a Biofeedback Specialist for 20 years now, and I still am reminded of cool shortcuts, as well as different programs and all the op... See more

Company replied

Rated 5 out of 5 stars

Ron went above and beyond in helping update my computer to Windows 11. He is most efficient, helpful, quick to respond, and did I say funny? My husband and I have enjoyed calling Ron (and Fernan... See more

Company replied


Company details

  1. #1 of 1 best companies in Biofeedback Therapist
  2. #11 of 23 best companies in Class
  3. #7 of 20 best companies in Computer Store
  4. #11 of 66 best companies in Wellness Program

Written by the company

At Seriously Smart Technologies (SST), our mission is to empower you to thrive by effectively managing stress. We offer the Q9 and S8 Stress Management Systems®, along with a comprehensive suite of accessories, custom-built computers, training, and business-building tools. Every product and service we provide is personally tested and utilized by our dedicated team, reflecting our passion for supporting practitioners with these advanced stress management solutions. Our journey began in 2002 when Ron Verhaeghe, our president, entered the biofeedback field as a Certified Biofeedback Practitioner. His aptitude for biofeedback and passion for computers led him to establish Quantum Computers in 2006. As the company grew, Fernando and Stefanie joined the team in 2007. We celebrated our grand opening as Seriously Smart Technologies in 2012, and in 2016, we transitioned to a Private Membership Association. With extensive experience in biofeedback stress management, computer technology, and navigating the complexities of a niche small business, we possess a deep understanding of what it takes to achieve success. We are committed to helping you reach your professional aspirations. Transparency and honesty are core values at SST. We acknowledge that overcoming challenges is part of the journey, and we are here to guide our clients through hurdles to achieve their goals. We encourage an open mindset, a focus on the positive, and the cultivation of a resilient attitude. Our aim is to support your work with integrity, dedication, and genuine passion. At SST, you are our priority. We invite you to join our vibrant community of exceptional wellness practitioners who are making a significant impact worldwide. We eliminate the guesswork from your transformative journey into biofeedback stress management, providing an exciting array of cutting-edge technology, products, and services meticulously tailored for your success. Your triumph is our triumph! Everything You Need Under One Roof – Our Offerings Include: S8 and Q9 Stress Management Systems® Custom-Built Biofeedback Computers Events, webinars, training, coaching, and certification courses Quality accessories: thoughtfully designed, rigorously tested, and Made in the USA Support services: professional software installation, computer repair, and optimization A wide selection of alternative health devices and pre-selected business-building tools We are thrilled to offer solutions that empower you to achieve your professional goals and deliver exceptional care to your clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(87)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SST is a great company

SST is a great company. The team always offers the best support with the Biofeedback devices, computers and trainings. I totally recommend them!

September 25, 2025
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Reply from Seriously Smart Technologies

Thank you, Indira! We are happy to be of service. We sincerely appreciate you taking the time to share!

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Rated 5 out of 5 stars

Clear instructions. Dependable.

Easy to order. Great descriptions of products and clear instructions. Dependable delivery. Plus the jokes are awesome. Laughter is always good medicine! Excellent touch.

October 27, 2025
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Reply from Seriously Smart Technologies

Thank you, Sunny! We appreciate your feedback. You know we love to laugh!

Rated 5 out of 5 stars

Purchasing an SST computer

Before I order my computer from SST I asked question as I was confused by the options. I received an answer in a timely manner. I have absolute faith in the SST family. Always kind and helpful. SST provides a wonderful computer. My previous computer was also from SST. When I had a problem with it a tech logged in to my computer and fixed the problem. The reason I’m replacing that computer is it doesn’t have the capacity to upgrade to windows 11.

October 14, 2025
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Reply from Seriously Smart Technologies

Thank you, Susie! We are so happy we were able to answer your questions. Thank you for sharing your experience. It means the world to us!

Rated 5 out of 5 stars

Seriously Smart Technologies is…

Seriously Smart Technologies is consistent in being responsive and thorough to its members. My experiece with the team is the same exceptional service--whether it is the front office, educators or support system folks. I am happy to be a part of this membership!

October 9, 2025
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Reply from Seriously Smart Technologies

Thank you, Michele! You don't know what it means to us to hear feedback like this. We sincerely appreciate you taking the time to share!

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Rated 5 out of 5 stars

Super nice people, knowledgeable, professional, respond quickly.

Super nice people, knowledgeable, professional, respond quickly. They provide a wealth of information, training, and educational videos. Their biofeedback classes are excellent. They also provide a wide array of healing products and sell biofeedback systems with full support.

October 8, 2025
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Reply from Seriously Smart Technologies

Thank you very much, Marcus! We love getting feedback. Especially when it's so nice! Thank you for sharing!

Rated 5 out of 5 stars

Exactly as described

Exactly as described! Quick delivery. Excellent follow up!

Ready to go upon arrival!

October 7, 2025
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Reply from Seriously Smart Technologies

Thank you, Debra! We are so happy that you are happy. We appreciate you taking the time to share your experience. We are here whenever you need us.

Rated 5 out of 5 stars

Ron went above and beyond in helping…

Ron went above and beyond in helping update my computer to Windows 11. He is most efficient, helpful, quick to respond, and did I say funny?

My husband and I have enjoyed calling Ron (and Fernando) our friends for over twenty years now! (Really, has it been that long?!) They have advanced the Biofeedback world many times over in their knowledge, helpfulness, honesty and integrity. It's been a pleasure doing business with them.

And, by the way, I am LOVING the Q-9!!!!!!

September 25, 2025
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Reply from Seriously Smart Technologies

Thank you very much, Harriet! We love hearing your feedback. Twenty years really has gone by quickly! We really appreciate you taking the time to write a review!!!

Rated 5 out of 5 stars

Hassel free

My appointment went amazingly well. Started on time, and actually finished a little early. All issues were addressed professionally and completely. No issues going forward. What a time saver! Hassel free!
Absolutely no worries when SST handles all your tech issues.

September 25, 2025
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Reply from Seriously Smart Technologies

Thank you, Gail. We are always happy to help. We really appreciate getting your feedback!

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Rated 5 out of 5 stars

Fernando is a very informative teacher…

Fernando is a very informative teacher and brings humor to his classes - its always rewarding to listen to his stories.

September 25, 2025
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Reply from Seriously Smart Technologies

Thank you, Alanna! We love Fernando too. He's so caring and funny. Glad you enjoy his training!

Rated 5 out of 5 stars

Really happy to be a member in this…

Really happy to be a member in this association...very helpful insights ans assistance

September 25, 2025
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Reply from Seriously Smart Technologies

Thank you, Nicandreou. We are happy to have you as a member and so glad you find us helpful!

Rated 5 out of 5 stars

Providing the Best Client Care

I am a 10 year SST client and every experience has been great. Jaden and Kristi give the best Tech support and very polite and informative and listen. My new computer just arrived timely and out of the box ready to use. SST is a lifeline to being healthy.

September 24, 2025
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Reply from Seriously Smart Technologies

Thank you, Peggy! It is wonderful to hear your feedback. Jaden and Kristi really are outstanding. Thanks for sharing your experiences.

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Rated 5 out of 5 stars

Very informative!

Fernando excels in easily communicating the class information with humor. He doesn't speed through the class, but gives us time to process what he is teaching us.

August 28, 2025
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Reply from Seriously Smart Technologies

Thank you, Carol! Your feedback is much appreciated!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very friendly and professional. I love the training which is again friendly and informative. Plenty of tips and ideas. I highly recommend them. Thanks SST for all the work you do supporting this amazing community.

August 28, 2025
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Reply from Seriously Smart Technologies

Thank you, Tamara! We love to get feedback, especially when it's so nice. Thanks again!

Rated 5 out of 5 stars

Krsti did a wonderful job both…

Krsti did a wonderful job both technically and in answering questions. Additionally, she notified me twice later to try to answer a question after the session. Besides that, she is such a kind and gentle person - lovely to be with.

September 2, 2025
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Reply from Seriously Smart Technologies

Thank you, Jennifer! That is great to hear. Kristi really is lovely isn't she? Glad she was able to assist you!

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Rated 5 out of 5 stars

I love my SST supprt family!!

Your staff is ever so prompt and helpful!! I dont know what I would do with out you all!!
So helpful and patient!!🥲🤗

July 31, 2025
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Reply from Seriously Smart Technologies

I love hearing that! You've made my day and I'll be sure to pass along your comments to our amazing tech team. They really are the best. Thank you so much!

Rated 4 out of 5 stars

Guardians of biofeedback

Always helpful and provides lots of tips and useful information. Thank you

July 31, 2025
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Reply from Seriously Smart Technologies

Thank you, Aubrey! I really appreciate you taking the time to post a review. It really helps all around!

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