Seriously Smart Technologies Reviews 

87
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and technical support team are extremely helpful, professional, friendly, and always quick to respond to any questions. People note that appointments start on time and issues are resolved completely with great care and patience. Consumers are also extremely pleased with the outstanding quality of the products, biofeedback devices, and comprehensive educational training sessions. Reviewers appreciate how easy it is to understand the course material and how accessible the experts are for continuous learning and guidance. Many individuals feel truly grateful for the reliable equipment and ongoing support that helps them succeed in their daily practice.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that everyone is kind,... See more

Customer service

Consumers find customer service to be exceptionally wonderful, with tech support and training described as... See more

Service

Users describe positive interactions with service, highlighting that everyone is kind, knowledgeable, and... See more

Product

Clients share positive opinions on product quality, highlighting effective offerings that arrive well wrapped... See more

Response time

People report positive experiences with response time, highlighting that support staff are very thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SST is Amazing! Everyone is very Friendly , Professional and accommodating! Technical support Jayden and Kristy always there to help and answer all your questions. Debbie and Stephanie a pleasur... See more

Company replied

Rated 5 out of 5 stars

My appointment went amazingly well. Started on time, and actually finished a little early. All issues were addressed professionally and completely. No issues going forward. What a time saver! Ha... See more

Company replied

Rated 5 out of 5 stars

SST offering Hangouts has been a breath of fresh air ! I have been a Biofeedback Specialist for 20 years now, and I still am reminded of cool shortcuts, as well as different programs and all the op... See more

Company replied

Rated 5 out of 5 stars

Ron went above and beyond in helping update my computer to Windows 11. He is most efficient, helpful, quick to respond, and did I say funny? My husband and I have enjoyed calling Ron (and Fernan... See more

Company replied


Company details

  1. #1 of 1 best companies in Biofeedback Therapist
  2. #11 of 23 best companies in Class
  3. #7 of 20 best companies in Computer Store
  4. #11 of 66 best companies in Wellness Program

Written by the company

At Seriously Smart Technologies (SST), our mission is to empower you to thrive by effectively managing stress. We offer the Q9 and S8 Stress Management Systems®, along with a comprehensive suite of accessories, custom-built computers, training, and business-building tools. Every product and service we provide is personally tested and utilized by our dedicated team, reflecting our passion for supporting practitioners with these advanced stress management solutions. Our journey began in 2002 when Ron Verhaeghe, our president, entered the biofeedback field as a Certified Biofeedback Practitioner. His aptitude for biofeedback and passion for computers led him to establish Quantum Computers in 2006. As the company grew, Fernando and Stefanie joined the team in 2007. We celebrated our grand opening as Seriously Smart Technologies in 2012, and in 2016, we transitioned to a Private Membership Association. With extensive experience in biofeedback stress management, computer technology, and navigating the complexities of a niche small business, we possess a deep understanding of what it takes to achieve success. We are committed to helping you reach your professional aspirations. Transparency and honesty are core values at SST. We acknowledge that overcoming challenges is part of the journey, and we are here to guide our clients through hurdles to achieve their goals. We encourage an open mindset, a focus on the positive, and the cultivation of a resilient attitude. Our aim is to support your work with integrity, dedication, and genuine passion. At SST, you are our priority. We invite you to join our vibrant community of exceptional wellness practitioners who are making a significant impact worldwide. We eliminate the guesswork from your transformative journey into biofeedback stress management, providing an exciting array of cutting-edge technology, products, and services meticulously tailored for your success. Your triumph is our triumph! Everything You Need Under One Roof – Our Offerings Include: S8 and Q9 Stress Management Systems® Custom-Built Biofeedback Computers Events, webinars, training, coaching, and certification courses Quality accessories: thoughtfully designed, rigorously tested, and Made in the USA Support services: professional software installation, computer repair, and optimization A wide selection of alternative health devices and pre-selected business-building tools We are thrilled to offer solutions that empower you to achieve your professional goals and deliver exceptional care to your clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(87)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Bonus!

I loved getting a great discount on the Seriously Smart Session by signing up for the Spring 2026 Webinars! Thanks so much!!

February 26, 2026
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Reply from Seriously Smart Technologies

That's wonderful, Wendy! Glad you are joining us and taking advantage of those discounts!

Rated 5 out of 5 stars

Resolution Headquarters

I needed some clarity about a basic laptop update and SST is my trusted resource, confirming what I needed to understand for proper care of my computer.

February 26, 2026
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Reply from Seriously Smart Technologies

Thank you, Shakti. We love to help and really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Customer Support Above and Beyond

A Basic Foundational Course was on sale at 50% off in May 2025 with a limited time line for payment. I am a Canadian who was travelling to Washington State shortly after the sale ended and wanted to send a US Postal money order instead of using my credit card that charged a 40% exchange rate. They kindly allowed this transaction, waiting until my money order was received then giving me access to the course. I felt that this was extremely friendly customer relations and have gained from the course that I bought. I would not have bought it on my credit card.

May 15, 2025
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Reply from Seriously Smart Technologies

Thank you, Livina. We appreciate you sharing your experience.

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Rated 5 out of 5 stars

Great products

Seriously smart technology has always been helpful and get my orders to me quickly. Seriously smart technologies products come to us well wrapped. Thank you!

January 26, 2026
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Reply from Seriously Smart Technologies

Thank you, Tanya! Your share means a lot to us!

Rated 5 out of 5 stars

SST have many excellent training…

SST have many excellent training options available, both free and paid. They are available for timely, topical and accurate feedback. I use them regularly. I don't know what I would do without them.

January 29, 2026
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Reply from Seriously Smart Technologies

Thank you, John! Your sharing is very helpful for both SST and others.

Rated 5 out of 5 stars

Built on Trust and Integrity

I can always count on SST. I never fail to receive timely, kind and professional responses and assistance. That's priceless!

January 29, 2026
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Reply from Seriously Smart Technologies

Thank you so much, Gaye! Taking the time to share your opinion is so kind and helpful.

Rated 5 out of 5 stars

Great service

SST has wonderful computers and support. Their classes keep you up-to-date, and no question is too minor for them to answer.

January 29, 2026
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Reply from Seriously Smart Technologies

Thank you so much for sharing. It is much appreciated!

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Rated 5 out of 5 stars

Thank you all at SST

Everyone I worked with were very patient, helpful and gracious.The trainings are excellent! i am excited to begin my new journey. 😃🌺♥️

January 8, 2026
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Reply from Seriously Smart Technologies

Thank you, Lynn. I love reading these shares. It is so very appreciated!

Rated 5 out of 5 stars

Jaden found an immediate solution to…

Jaden found an immediate solution to the description of my issue.
As always SST finds the solution!
Thank you, Jaden.

January 21, 2026
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Reply from Seriously Smart Technologies

Thank you, Jessica, for sharing your experience. It really helps!

Rated 5 out of 5 stars

I love SST

I love SST! They have a wonderful, responsive, honest staff and amazing products. It's easy to order products and if you have a question, it is answered by very competent staff. The products and support offered in this industry is excellent! We are lucky to have them!

January 8, 2026
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Reply from Seriously Smart Technologies

Thank you, Sue!

Rated 1 out of 5 stars

Very bad experience with SST

Very bad experience with SST
Totally scammer.

January 1, 2026
Unprompted review
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Reply from Seriously Smart Technologies

Dear David,

Upon reviewing our customer database, we could not find any record of a purchase from you or any prior support communication. Due to this lack of history, we have reason to believe your recent review may not be genuine.

At SST, we take all customer experiences seriously and are committed to resolving issues promptly. I have sent a separate request for additional information regarding your order or experience to help us validate your review. If we confirm your complaint is valid, we will reach out immediately to ensure your expectations are not just met, but exceeded. After that I am sure you will revise your review to give us the 5 stars we typically receive.

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Rated 5 out of 5 stars

SST is Amazing

SST is Amazing!
Everyone is very Friendly , Professional and accommodating!
Technical support Jayden and Kristy always there to help and answer all your questions.
Debbie and Stephanie a pleasure to deal with.
Fernando and Ron have enjoyable Webinar and Hangouts who share their expertise and give us a wealth of information and tips to enhance our Businesses.
Thank you SST for all that you do for us❤️

December 4, 2025
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Reply from Seriously Smart Technologies

Thank you, B. We very much appreciate you and your taking the time to share.

Rated 5 out of 5 stars

Always helpful very helpful

Always very helpful and very nice to talk to , also have answers for all my questions .

November 24, 2025
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Reply from Seriously Smart Technologies

Thank you, Richard. Always nice to hear we are appreciated. Thank you for taking the time to share!

Rated 5 out of 5 stars

DD help

Jayden was knowledgeable on the subject of downloading DD custom zaps onto my program

October 30, 2025
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Reply from Seriously Smart Technologies

Thanks for sharing, Chris!

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Rated 5 out of 5 stars

Sst-office is an excellent team of…

Sst-office is an excellent team of biofeedback experts. Their training courses and hangouts are very effective and easy to understand, and they are also available for questions and technical assistance. I am very pleased to be a member of their team.

October 30, 2025
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Reply from Seriously Smart Technologies

Thank you, Nada! We are happy to have you with us. Thanks for sharing!

Rated 5 out of 5 stars

OUTSTANDING SUPPORT. Whenever I've called for and type of…

Whenever I've called fir any type of support fir advice or technical support the whole staff/team is always very helpful, courteous, has great patience ...I don't always grasp things quickly ..technical support is always on time an
d timely. The online courses and Wednesday hangouts are a tremendous value!

October 22, 2025
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Reply from Seriously Smart Technologies

Thank you, Kathleen! We are always happy to hear such great feedback. Thanks for taking the time share!

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