Honest. I was refunded by them even though the damage was caused by a careless delivery driver who threw the parcel over the gate instead of ringing the bell!
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Well, everything was well structured which was great..my only complaint is the use of industry jargon...which we, as simple novices don't understand...qnd there is little value repeating the same in... See more
Três bonne qualitè facille a broncher, le machine a demarrer tout suit. Je recommande!
The seal matched the broken seal and was easily installed and fixed the leaking problem
Company details
About Spareka
Written by the company
Chez Spareka, nous n'avons qu'une mission : permettre à chacun de prolonger la vie de ses appareils. Avec notre vaste catalogue de pièces détachées, nos tutoriels de réparation disponibles gratuitement sur YouTube et notre service de réparation à distance éligible au Bonus Réparation, nous mettons tout en œuvre pour que la réparation soit facile et abordable !
Nos valeurs
Nous croyons fermement en une consommation durable respectueuse de notre environnement. Pour ce faire, nous œuvrons tous les jours pour réduire les déchets électroniques en rendant la réparation accessible à tous. Engagés à 2000% dans cette mission, nous sommes fiers d'avoir reçu le soutien et les certifications marquant le sérieux et la portée de notre engagement.
Notre expertise et notre équipe
Spareka, c'est à la fois une équipe de passionnés localisée à Montreuil ainsi qu'un réseau de techniciens professionnels travaillant partout en France, tous dévoués à vous offrir le meilleur service. Nos clients sont au cœur de notre mission, et nous nous engageons à vous fournir un support de qualité, des conseils personnalisés et une expérience client exceptionnelle. Fiers de réparer 💪
Besoin d'aide ?
Contacter un réparateur en visio Trouver votre pièce détachée Tutoriels vidéos Youtube Outil de diagnostic Notre missionContact info
France
- spareka.fr
Asks customers to review
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Replied to 89% of negative reviews
Typically replies within 2 weeks
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Awful experience, never again
They are incompetent and they make you pay for their incompetence.
I had a problem with my coffee machine. They initially told me the issue was due to the main card, which had to be replaced. They directed me to a main card that they were selling via their website. I ordered this card, and found out that it was not compatible with my machine. Of course, it was not possible to replace it. When I contacted them again they told me that they don't have the card compatible with a coffee machine. I was surprised to hear that they don't have a replacement for a coffee machine that is less than three years old! They are supposed to be an after-sales support company. Strangely, they then asked me to pay the costs of sending the card back to them. I wasted over ten days because of their incompetence and they shamelessly made me pay for something that was their fault.
Overall, I had a terrible experience. Spareka is an awful company that I would never rely on again, and would never recommend to a friend.
Reply from Spareka
Impeccable!
Top.....Merci
Honest
Honest. I was refunded by them even though the damage was caused by a careless delivery driver who threw the parcel over the gate instead of ringing the bell!
Reparation reussie ☺️
parfait !!!
Parfait...
Perfect service
Dish washer seal review
The seal matched the broken seal and was easily installed and fixed the leaking problem
Rapide efficace et accessible
Rapide efficace et accessible
Au top 👌🏽
La poste took a long time to get this…
La poste took a long time to get this spare part to me, however, when it did arrive, with great help from a YouTube video, it was straight forward to install and now my bread machine works perfectly again!
No part received after 40 days - no answer
I Ordered a spare piece for my dishwashers on 18/05/2025. 40 days later, I didn't receive the part, nobody answer the mailings I sent. I've asked for a reimbursement but still waitng for an answer.I stay since then without dishwashers. Very very poor customer service.
Reply from Spareka
Impossible de se connecter :There has…
Impossible de se connecter :There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 997963169426
Commande payé et non livré depuis un mois.
Reply from Spareka
Washing machine repaired
Part received 2 days after my order
Completly conform to my expextations. My washing machine is working again. Thank you Saperake.
Piece reçue en un temps record. Et conforme à mes attentes. Ma machine à laver fonctionne de nouveau c'est super.
Merci Spareka
Good communication
Good communication. Product was delayed but the communication was good and the product was in great condition.
Large catalogue with clear…
Large catalogue with clear compatibility indication. Easy to find the right part. Fast delivery.
platform to avoid without added value
501 / 5 000
Big problem with the Spareka site which is only a platform without any added value. They only serve to send emails to their resellers asking them to respond to consumers and in the event of a dispute they do nothing. In my case the site directs to an inappropriate part reference, no response from the reseller and Spareka has been explaining to me for several days that they can only follow up with the partner who does not respond.
In conclusion SPAREKA is a platform to avoid without added value.
Reply from Spareka
Intervention, a distance, chez les thompsons
Well, everything was well structured which was great..my only complaint is the use of industry jargon...which we, as simple novices don't understand...qnd there is little value repeating the same industry jargon.
a suggestion maybe to develop simplified lexicon.
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