Snagged & Bagged Reviews 

576
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, reviewers had a great experience with this company. Customers frequently share that finding amazing designer pieces at deeply discounted prices makes everyday online shopping exceptionally enjoyable and budget-friendly. Consumers consistently mention that orders arrive promptly, often exceeding expectations and matching the online descriptions and photos perfectly. Some reviewers were not happy with receiving products that appeared defective, worn out, or completely missing original tags. People also experienced frustrating issues with unexpected order cancellations or long delays when waiting for shipments. Others noted that customer support was unhelpful when attempting to resolve these disappointing delivery or product issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as experiences vary significantly among consumers. On one... See more

Price

People report positive experiences with price, often highlighting great discounts and competitive savings on... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that purchases arrive quickly and in... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting high disagreement among reviewers.... See more

Order

Customers had ambiguous experiences with order, as some reviewers praised the fast service, great prices, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly and in perfect condition Was surprised the sweater wasn’t in a protective plastic bag inside the envelope

Rated 3 out of 5 stars

Item they claimed was in stock was not available. Lost out on another similar deal by trusting their ability to count. Sent me a coupon code with a value LESS THAN what was posted on their own web... See more

Company replied

Rated 5 out of 5 stars

I received excellent customer service! My purchase was delivered very quickly and came well packaged in a pretty pink padded envelope! I had an issue with my purchased and received a very prompt resp... See more

Company replied

Rated 5 out of 5 stars

Snagged and bag had exactly what I was looking for. And the best part in my size XS. Quick shipping for several items at five dollars? I mean come on nobody does that. Very pleased with the simplicity... See more

Company replied


Company details

  1. #100 of 155 best companies in Women's Clothing Store
  2. #59 of 80 best companies in Men's Clothing Store

Written by the company

Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.


Contact info

3.8

Great

TrustScore 4 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(576)

484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Asics Gel Kayano running shoes

I bought a pair of Asics Gel Kayano running shoes at a very good price. These were delivered promptly, in perfect condition. However, I was tempted to rate you at only 4 stars (instead of 5) because, for the first 24 hours after the purchase, it seemed that I was being improperly charged NJ sales tax. I emailed you about it, and you properly clarified the situation, although it took more than 24 hours to receive your reply. On the whole, however, I am very satisfied with the purchase experience.

August 31, 2026
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Rated 1 out of 5 stars

Please do not buy clothes or shoes or…

Please do not buy clothes or shoes or anything from us. They are robbing us own American. They will not give money back or exchange and clothes mostly fake for i always wore same size shoes but there will not fit me and I'm out 70 dollars. Plus was 4 days late. Please do not support them just save 10 dollars. This has to stop

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Wow what a great value

Wow what a great value, I guess looking around for quilt Black Carhart in August was an excellent deal. Free Shipping in a fair delivery time, who could ask for a more perfect shopping experience.

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Lost & Found

I loved finding a tee that I missed out on earlier in the season! What a great site…fun and easy! Great idea 🥰

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Male Over 50

I’m not a bargain shopper and definitely don’t trust random websites. I was in Dillards where I usually buy my dress shoes. I checked the pair and usual brand I want online. I came across Snagged and Bagged which had the shoes for about $70 less. I took the gamble. Today I received the shoes. They are the exact same with the two sets of shoe laces in the brand box. I inspected the soles figuring they would be scuffed. They are not. They are new. Very happy with my purchase. I will shop Snagged and Bagged again.

September 3, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a dress from Snagged and…

I ordered a dress from Snagged and Bagged. Total cost was $177. They lost the parcel and will not issue me a refund or store credit. Do Not Order from them

September 2, 2026
Unprompted review
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Reply from Snagged & Bagged

Hi Sabrina! We are so sorry that USPS damaged your package. We immediately replied to your email confirming your refund.

Rated 1 out of 5 stars

They took my money have sent 10 emails…

They took my money have sent 10 emails with a generic response. My item has been sitting for over a week. You can’t call you can’t talk to a person. This company is a SCAM SCAM SCAM. I will make sure everyone knows what your company is.

August 25, 2026
Unprompted review
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Reply from Snagged & Bagged

Hello! We are happy to check on your shipment, but we are not finding an order with your name or email. Can you please reach out to us with your order number? Info@snaggedandbagged.com

Rated 1 out of 5 stars

I was very disappointed in my purchase

I was very disappointed in my purchase. It was a blouse that didn’t look defective, but was definitely defective in sizing of cuffs on sleeve. 2 1/2 inches larger than 1 size down. No returns. Defective items should definitely be returnable. Not good customer service.

August 28, 2026
Unprompted review
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Rated 2 out of 5 stars

They sent wrong size and they say…

They sent wrong size and they say cannot return.

August 21, 2026
Unprompted review
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Reply from Snagged & Bagged

Hi Tammy, If we shipped an item incorretly we will absolutely make it right! Please email info@snaggedandbagged.com with your order number and a photo of the item.

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Rated 5 out of 5 stars

I looked at several sites for this…

I looked at several sites for this particular shoe. I have a couple pairs of these but not this color.
I was very happy to see them on your site at a price that was quite a bit lower than other sites. I also got a deal through ID.me so that was an added bonus.
I ordered them on the 16th and was to be delivered on the 22nd. I received them on the 19th!! Awesome!

Fast service, order was exactly what I wanted at a great price. Did I mention fast?

I will definitely use your site again! Fantastic job!

August 16, 2026
Unprompted review
Snagged & Bagged logo

Reply from Snagged & Bagged

Thank you so much for your review! We love it when orders are delivered early and can't wait to help you in the future!

Rated 5 out of 5 stars

I saw the dress in another shop where…

I saw the dress in another shop where they were asking way too much (almost $100 more)!! Ordered it and it arrived in four days and is just what I wanted.

August 20, 2026
Unprompted review
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Reply from Snagged & Bagged

We love to hear this! Thank you for shopping with us :)

Rated 1 out of 5 stars

They sold a product they didn’t have

They sold a product they didn’t have - after radio silence and an expected delivery date 10 days out, they cancelled the order after a week with no updates other than we don’t have that item. Pretty lame way to waste a week for an item that doesn’t actually exist. Lame service, lame business model. Just another middle man

August 20, 2026
Unprompted review
Snagged & Bagged logo

Reply from Snagged & Bagged

Hi Kyle, we are really sorry to have canceled your order. Our team works diligently to keep our inventory updated, but we make mistakes, or there is a system error and we take full responsibility for that! Your email also includes a discount on a future item - we hope you will give us another chance to make it right.

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