Skimo Co Reviews 

1,443
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional level of support provided. Customers frequently praise the knowledgeable and friendly staff for offering truly helpful advice and personalized guidance on various outdoor equipment selections. Consumers regularly note that the ordered products arrive promptly and consistently meet extremely high quality expectations for their upcoming mountain adventures. People deeply appreciate the efficient customer service and fast turnaround times whenever they require gear repairs or quick size exchanges. Some reviewers were not happy with communication problems regarding unexpected shipping delays or receiving packages that contained missing small parts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their exceptional knowledge and... See more

Product

Reviewers mention positive feedback about product quality, noting items are easy to adjust, look fantastic,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful and knowledgeable staff.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Service

People report overwhelmingly positive experiences with service, highlighting knowledgeable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more

Rated 5 out of 5 stars

Skimo team are the best. I ve had several experiences with them thus far and it’s all 5 stars. No matter my lower level Of Knowledge and mellower state( Oregon) to be doing backcountry skiing,... See more

Rated 5 out of 5 stars

I had very good advising by phone for picking out my new skimo race set up. Products arrived promptly and were amazing. Great costumer service, knowledgable staff, fast turn-around time.

Rated 5 out of 5 stars

I was purchasing my first touring set up after having tried 3-4 times using rental equipment, so I called and spoke live to someone, it was a great experience and he walked me through all the options... See more


Company details

  1. #1 of 9 best companies in Winter sport Store
  2. #5 of 80 best companies in Sporting Goods Store

Information provided by various external sources

Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,443)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was great because I was…

My experience was great because I was connected with an extremely knowledgeable associate who knew exactly what I needed and was engaging in meeting my need. I would definitely contact Skimo in the future for my backcountry ski needs.

January 29, 2025
Rated 5 out of 5 stars

Skimo Co is seriously the best for all things skimo/trail running in the US.

I only have positive feedback to recommend about Skimo Co. Every interaction and order has been supported with amazing customer service and product performance. At this point I have Skimo Co's phone number saved to my phone to call whenever I have skimo/trail running questions. They are always friendly, 100% of the time have the answers to my questions, and always provide honest product advice.

January 20, 2025
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Rated 5 out of 5 stars

Outstanding advice and rapid service.

I had questions about a ski and skin purchase. Niko was great! The ordering went smoothly and - honest to God - the skis and bindings arrived the very next day. Voile Hyper Drifters. I couldn’t be happier. Thanks, Niko and Brett!

January 9, 2025
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Rated 5 out of 5 stars

Skimo Rules!

Skimo has the best selection and most knowledgeable folks in the skimo biz...great customer service, fast and reliable shipping, always seem to be in stock with what I've needed...have never been disappointed working with them!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of gear

Great selection of gear, super knowledgeable staff, very friendly customer service. Loved my time shopping here and will certainly be returning for all my backcountry needs

December 11, 2024
Rated 5 out of 5 stars

Lost my Voile Hyper V8s - Skimo rescued me!

I lost my Voile Hyper V8s (my favorite powder skis) at Palisades on Dec 16th . Lenny at Skimo got me a new pair in (two days) in time to catch the backcountry powder Tahoe received on Dec 23 + 24. They were fantastic in 12" of fresh powder on the 24th and Christmas morning. Skimo is the BEST. Super nice and knowledgeable.

December 16, 2024
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Rated 5 out of 5 stars

Just what I Needed

The representative who answered the phone was upbeat, knowledgable, and waived shipping fees when my order was just slightly under the free limit. My purchase shipped immediately and arrived in two days, as promised. What could be better?

December 5, 2024
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