Skimo Co Reviews 

1,443
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional level of support provided. Customers frequently praise the knowledgeable and friendly staff for offering truly helpful advice and personalized guidance on various outdoor equipment selections. Consumers regularly note that the ordered products arrive promptly and consistently meet extremely high quality expectations for their upcoming mountain adventures. People deeply appreciate the efficient customer service and fast turnaround times whenever they require gear repairs or quick size exchanges. Some reviewers were not happy with communication problems regarding unexpected shipping delays or receiving packages that contained missing small parts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their exceptional knowledge and... See more

Product

Reviewers mention positive feedback about product quality, noting items are easy to adjust, look fantastic,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful and knowledgeable staff.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Service

People report overwhelmingly positive experiences with service, highlighting knowledgeable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more

Rated 5 out of 5 stars

Skimo team are the best. I ve had several experiences with them thus far and it’s all 5 stars. No matter my lower level Of Knowledge and mellower state( Oregon) to be doing backcountry skiing,... See more

Rated 5 out of 5 stars

I had very good advising by phone for picking out my new skimo race set up. Products arrived promptly and were amazing. Great costumer service, knowledgable staff, fast turn-around time.

Rated 5 out of 5 stars

I was purchasing my first touring set up after having tried 3-4 times using rental equipment, so I called and spoke live to someone, it was a great experience and he walked me through all the options... See more


Company details

  1. #1 of 9 best companies in Winter sport Store
  2. #5 of 80 best companies in Sporting Goods Store

Information provided by various external sources

Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,443)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such amazing service.

The employee that took my call was so friendly and helpful. The personalized note I got with my item the very next day was so nice! Thank you guys for being awesome!

October 28, 2025
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Rated 5 out of 5 stars

I was VERY pleased shopping with Skimo…

I was VERY pleased shopping with Skimo — I called first to ask a question about a shoe and the c/s rep was very knowledgeable, pleasant and helpful. I ordered online and the order was shipped IMMEDIATELY with shipping details also provided. I will definitely order again! Thank you!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Consistent costumer satisfaction

Every time I have done business with Skimo, I have been extremely satisfied. This last transaction was a Jublo ski helmet that had a piece broken. Skimo contacted Jublo and was an advocate for getting me a new replacement. Then Skimo sent me the new helmet to my home in Tucson, AZ.

June 10, 2025
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Rated 5 out of 5 stars

Very Responsive

Skimo Co was very responsive to email questions with honest opinions. Once I decided on my order, I received my skis mounted with bindings in 1 day! Absolutely amazing customer service. Thanks

March 28, 2025
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Rated 5 out of 5 stars

Knowledgeable staff

First and foremost I felt like I was communicating with folks that were knowledgeable. In the case of my touring binding purchase very helpful in narrowing down the choices and ultimately choosing which one to go with. Friendly and never felt pressured or that feeling of condescension that sometimes happens with people that know their stuff.

March 18, 2025
Rated 5 out of 5 stars

Couldn't have been better!

Over email and on the phone, the guys were great about understanding my priorities, as someone completely new to touring. They provided options and listened, with guidance and suggestions. Very patient and willing to walk me through all the details and answer all my questions. Fast turnaround on the various steps toward defining the ski package. I bought boots, skis, bindings, skins -- and they all work great and fit! And they saved me some money too. Couldn't have been better!

March 7, 2025
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Rated 4 out of 5 stars

Ski stoppers

The add on brake for Dynafit speed turn fit ok. Had to bend the arms a bit to make it not stick out to the side too far.

February 17, 2025

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