SIXT België Reviews 

We we're just travelling, and service from Sixt'h was great. Nothing to complain 🫡

It’s nice to meet friendly people behind a desk like Inés when traveling in a foreign country

Super experience .
Prix excellent .
Bmw serie 1 top canon .
Service super rapide , claire sous tous les points : assurnces , franchisse killometrage .
Super personel

Excellent service and the best cars at a very good rate.
The staff are the most friendly of any company

Don't trust the agents who advise you at the counters. We are very surprised that we are getting an invoice of 97 euro for fuel. While returning the tank 7/8th full.

The agent offered that Sixt would fill up the tank and take the amount from our card. But in fact you activate the option of 97 euro you pay without refunds. So you need to exceed that amount to benefit from the service.

At this rate I calculate that a Dacia Duster has a gas tank worth of 700 euro. Which is really outrageous.

So really be carefull on what the sixt agents explain and don't explain

First, the change of my reservation resulted in an excessively high additional charge for just one extra rental day. This is disproportionate and does not reflect the actual modification I made.

Second, and even more concerning, the damage I reported at the very start of the rental was not registered in your system. Despite clearly informing your staff and documenting the issue, this damage now appears as if it were not communicated.

Professional company and they respect thier customers actually i become a nee customer after a very bad experience with Europe car and Hertz and they was so far the best in everything. I rate them with 10 Stars because they r rlly so kind and professional and friendly.

Mr. Luca helped me in an efficient and extremely friendly way.

Terrible customer service, it's taking almost a month to have a confirmation for a compensation due to a mistake of one of their branches.

I have never been treated with such disrespect and unprofessionalism in my life.

I had a confirmed booking through Qeeq for a car with SIXT at Brussels Airport. When I arrived, the woman at the counter immediately tried to upsell me to a more expensive model (Opel Grand Tourer) for €60 extra per day, which I refused. Then she pushed me to take extra insurance, which I also declined and that’s when everything went downhill.

She suddenly said they couldn’t give me any car and that I would just “get a refund.” I called customer service and spent 45 minutes on the phone with no help at all. I waited almost two hours at the counter while she ignored me, then she even called the police, claiming I was filming her. After the police left, she refused to talk to me and said my booking was cancelled.

I was left stranded and had to book another car at the last minute for almost €400, while my original reservation was €310. Absolutely unacceptable.

SIXT’s staff showed a complete lack of respect, transparency, and professionalism. I am already in contact with a lawyer to take legal action. No one should ever be treated this way.
avoid SIXT at all costs

Made a reservation for a car i came al the way from Amsterdam with the train when i arrived they told me i need a upgrade because they dont got the car i made a reservation for they let me pay 150 euro for a car thats online for 53 euro big scammers

I had a long term rent for 28 days that I extended by 9 days. For the second part of the rent Sixt charged me 20% more per day in spite of the fact that it was the same rent and refused to refund the difference. I paid Smart protection with zero franchise but they also tried to impose on me a fake damage under the car that I never did. And the down side of the car was never inspected and listed in the damage register.
Their support is very bad. Either you can't reach it or it gives you no real help (like a chat on the site where you can wait for the reply for hours). They never publish a direct phone number. I spent my time to find it in the reviews. If you have a trouble on the road you have a big problem! They are hiding from clients by all means! Rental agreement number: 9603463422. Not recommended.

Beware of Sixt - Scam Artists!
I'm writing this review to warn others about the deceitful practices of Sixt. While the initial rental experience seemed smooth, it quickly turned into a nightmare upon returning the vehicle.
Despite returning the car in the same condition it was received, with no apparent damage, Sixt contacted me days later claiming I had scratched an alloy wheel. This was completely untrue, and I suspect it's a tactic they use to extort extra money from customers.
Initially, they attempted to recover a few hundred euros through a dubious German agency. Now, they've escalated their harassment by involving another questionable agency in France. This relentless pursuit of unfounded charges is unacceptable and reeks of a scam.
My advice: Avoid Sixt at all costs.

I rented a van with an insurance capped at 1100€*. On entering a parkhouse I had an incident and waited for the damage report. After over 4 months they've send a damage report claiming that I had not one but three incidents and therefore asked for more than double the amount of the insurance I chose. Getting the car stolen is the cheaper option.

*per incident (or in case of theft)

I wanted to write the comment in Dutch but I will in English . I have never met such an incompetent company telling me my name is blocked on their system they can not give met the car I booked . What is disgusting is that nobody from this useless company send me an email stating me there is a problem with you Id or anything else . After disputing this issue with main office and not receiving any logical or valuable information i decided never to rent with them again . Before I forget as my name was blocked I tried with my wife’s name as a friends name we all where blocked on this useless website and company. I rented the same evening a car from Europcar and will from how on become a faithful customer with them and advise anybody out there do not use Sixt useless company.

Was promised a voucher if I refer a friend. Never got the voucher. Customer service doesn't respond to emails. Calls get dropped. On another occasion, I got charged full price on my card despite using a voucher. Also no response from Customer Service. Avoid this company

Sixt Rent a car Brussels South Station Charge your staff they are totally unprofessional and racist
I just come from them trying to get a car and they differently from what they says in the website that they would accept different payments cards like visa debit , they made me drive 1 hour to get there (because I couldn’t get a automatic one from Europ car where I normally take from) for telling me that they would accept only credit Very disappointed and would never use them again