The pick up and drop off went smoothly. Friendly staff at the pick up office. We experienced minor issue (mechanical related) and road side assistance was available in half hour. It was assuring that... See more
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Company details
- Car Rental Agency
- Car Leasing Service
- Car Sharing Location
- Limousine Service
- Truck Rental Agency
- Van Rental Agency
Written by the company
👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more. We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Contact info
1501 NW 49th St, 33309, Fort Lauderdale, United States
- +1 888-749-8227
- service@sixt.com
- www.sixt.com
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Replied to 33% of negative reviews
Typically replies within 2 weeks
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Love the ability to book and pick up…
Love the ability to book and pick up the cars thru the app, speeds up the process and cuts out time at the counter.
Very convenient and smooth
Very convenient and smooth. Everything was arranged swiftly. The staff are very friendly and helpful
Sixt delivered a seamless rental…
Sixt delivered a seamless rental experience with rapid check-in and check-out services. Fantastic staff,
welcoming and professional. The vehicle seamed as if had be cleaned professionally and performed flawlessly during my trip. I appreciate the reasonable rates for such an upscale service.
Had my car stolen (twice in 1 moth) and…
Had my car stolen (twice in 1 moth) and it had been taken t the repairs for repairs. Still needed to get around as live in country NSW. The staff at Orange base were fantastic as I wasn't sure how long I would need the car for. They were great in helping me as first it was under my sons name the several weeks later was changed into my name. The staff were extremely helpful with everything. And then helpful again when I returned the car. SixT should be very pleased with their Orange NSW AU staff.
San Deigo Airport SIXT
Reservation was easy online. Text message arrived for contact less check in. Choice was given between two fantastic options that were both what I expected. Scanned a QR code, got the keys, & drove off. The car was in great shape & super clean (thank you). Return was even easier - just a drop off & receipt via email. All this at San Diego airport!
check in easy- car ready to go
check in easy- car ready to go. Very nice staff. Clean facility and car. Easy return.
Amazing from pick up to drop off
Amazing from pick up to drop off. Friendly and prompt service from Ciro at MXP . Drop off was a breeze. The car was brand new and well equipped. Great value
The staff on location was extremely…
The staff on location was extremely kind and welcoming. Michelle specifically went out of her way to make sure everything was good on my part
Super easy experience
Super easy experience, great car, not hidden fees as the end. Really great communication from the workers that helped me check out
Excellent customer service
Excellent customer service, great value, well presented vehicle.
Mechanical Issues
The staff was very friendly. I was convinced to upgrade my vehicle, and unfortunately, the vehicle I received had mechanical issues.
I called customer service to get the issue resolved, but the only solution offered was to bring the vehicle back to the rental location to have it inspected. I was on vacation and did not have time to spend driving back and forth to the rental location, so I decided to return the car early.
Despite returning the vehicle early due to the mechanical issues, I was still charged for the entire rental period. I had to call customer service again to request some sort of discount. I was given a discount, which I appreciate, but I still had to pay for the unused days instead of being refunded for the days I did not use the vehicle.
If I had not upgraded the vehicle and had not experienced any mechanical problems, I would have kept the car for the full rental period. However, given the circumstances, I don't understand why I should have been charged for the entire rental when I had to return the vehicle early because of a problem with the car. I believe I should have been refunded for the unused days rather than simply receiving a partial discount.
Rented car from BWI Airport
Rented car from BWI Airport. I will say that all associates that I had interactions with were wonderful. Ms. Niya (at pickup) and Mr. Emmanuel (at drop off ) were both exceptional in their customer service skills. Kudos to them both regarding professionalism and dedication to their jobs. Thanks!
Best car rental experience ever!
Best car rental experience ever!! Easily picked vehicle online. Agent knew my name, pulled up reservation, handed me keys and on to the beach I went. Judith was great! Return was just as simple. Will use SIXT from now on! Thanks for the great service.
Great experience
Had a great experience. Never expected to receive the car given. Rode smooth. Thank for treating me as a Valued Customer. Ill be renting with SIXT Car rental.
Great Experience
I rented a car for a day and went to the LGA location. Michelle was very friendly & professional, she helped me select a car that would fit my needs. She explained everything to me and I found the deposit to be a lot less than enterprise where I normally rent from. The car was in great condition and had no issues. Returning the car was easy and overall I had a great rental experience. I would definitely recommend Sixt!
Pickup and drop-off were exceptionally…
Pickup and drop-off were exceptionally easy. The staff was very friendly and efficient. The car was clean and almost brand new. I would highly recommend SIXT!
Everyone was super friendly and…
Everyone was super friendly and helpful! Absolutely no complaints.
My experience was great because the service was very good
My experience was great because the front desk attendant was very kind, the service was quick and the car was comfortable and nice.
Seek staff who speak your language to be present at collection.
Interesting fee of 49.17 euros charged for out of hours service, when collection and drop off were when the office was open as normal. We challenge this.
It was difficult in Chambery - France at pick up time, as the receptionist did not speak English. (In spite of knowing knowing we were booked in to collect the car, having paid from Australia.) Collection was in a parking lot across the road on level 2. Baggage and all, we made it. We tried drop off at the office-no go, so we drove slowly up the carport to level 2. Car was fine, in spite of driving on the right is the rule in France. We avoided driving too far.
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