Shop Pillowdaddy Reviews 

739
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

739 reviews

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4.0

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(739)

720 reviews in the last 12 months

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Rated 5 out of 5 stars

Comfort and sleep

Ordering was easy but did have to translate to English and didn’t take long before pillow was delivered. Sleeping good and sound using it and keeps me positioned in right place. I am enjoying the pillow and good sleep and not sorry that I ordered it. Oh, I am part German from Father’s side of the family.

July 18, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Carol,

Thank you so much for your wonderful review!

We're delighted to hear that ordering was easy, your pillow arrived quickly, and most importantly, that you're sleeping well and comfortably with it. It's great to know the pillow helps keep you in the right sleeping position and that you're happy with your purchase.

Thank you for your trust in PillowDaddy. We wish you many more restful nights!

Best regards,
The PillowDaddy Team

Rated 5 out of 5 stars

Excellent pillow

Excellent pillow. Has definitely resulted in better sleep. Glad to have kicked my old worn pillows to the curb!

July 17, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Daniel,

Thank you so much for your fantastic review!

We're thrilled to hear that your new pillow has helped you sleep better and that it has been a great replacement for your old pillows. Knowing that you're enjoying more restful nights means a lot to us.

We wish you many more nights of comfortable sleep!

Best regards,
The PillowDaddy Team

Rated 1 out of 5 stars

All communication is in German

All communication is in German. Very poor communication obviously. And they don’t particularly care that you can’t understand them because it’s a one time purchase they’re never going to sell you again so they have no reason to care. I have no idea when or if I will ever receive this product because they will not communicate with you at all in a language you can understand. Very unhappy. I do not recommend buying from this company under any circumstances buy from somebody else who will speak your language.

June 20, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Kahli,

We are very sorry for your experience and sincerely apologize for the frustration this has caused.

We are currently working on improving and expanding our English-language support and communication. In the meantime, we would be happy to assist you directly. We will look for your email in our system and do our best to help you as quickly as possible.

Please rest assured that we care about all of our customers, regardless of whether they are making a first purchase or are long-time customers. We understand how important clear communication is, and we regret that we did not meet your expectations.

If you could provide us with your order number or the email address used for your order, we will investigate the matter immediately and keep you updated.

Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience.

Best regards,
Your PillowDaddy team

Rated 5 out of 5 stars

Zzzz.....

I was first introduced to your pillow while vusiting a girlfriend for a weekend. I have never slept so soundly, and that says so much about your product!! I am ordering another pillow today for my husband, whose shoulder has been hurting him for well over a week now. I am not sharing my pillow with him, l sleep too well right now! Excellent product. I am so happy

May 4, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Noreen,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you slept so soundly with our pillow during your weekend visit. That truly means a lot to us!

It also made us smile to hear that you are not willing to share your pillow because you are sleeping too well right now. We completely understand!

We are so happy that you decided to order another pillow for your husband, and we truly hope it will help bring him more comfort, especially with his shoulder pain.

Thank you again for your kind words and support. Wishing you both many more restful and comfortable nights ahead!

Kind regards,
Your PillowDaddy Team

Rated 4 out of 5 stars

I love the comfort and overall design…

I love the comfort and overall design of the pillow. My head and neck seem more comfortable on the new pillow. The firmness and structure of it are sturdy and feels near perfect for my height. Though I've not seen an improvement in my Sleep Apnea but it may be too soon to realize results. I also use a CPAP at night for 6 hours.

The only issue I have is with the shipping and tracking of the items. I was looking forward to receiving my pillows and was never sure where it was or when it would arrive.

May 14, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Mike,

thank you so much for taking the time to share your experience with your PillowDaddy pillow.

We are very happy to hear that you enjoy the comfort and overall design of the pillow and that your head and neck already feel more comfortable. It’s great to know that the firmness and structure feel almost perfect for your height as well.

We also appreciate your honest feedback regarding your Sleep Apnea experience. As you mentioned, it may still be a bit early to notice long-term improvements, especially while also using a CPAP device. We truly hope the pillow continues to support your comfort and sleep quality over time.

At the same time, we are very sorry about the issues with shipping and tracking. We completely understand how frustrating it is to look forward to a delivery and not have clear updates on where the package is or when it will arrive. This is definitely not the experience we want for our customers, and we truly appreciate you bringing this to our attention.

Thank you again for your valuable feedback and your support.

Kind regards
Your PillowDaddy Team

Rated 5 out of 5 stars

This pillow was worth the wait and the…

This pillow was worth the wait and the price! After the first night, my neck didn't hurt as much as usual, and it keeps getting better! My husband's snoring is down as well. I will definitely buy another one when needed!

May 8, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Carmen,

Thank you so much for your wonderful feedback!

We’re truly happy to hear that the pillow was worth both the wait and the price. It’s amazing to know that your neck pain already started improving after the very first night and continues to get better. Hearing that your husband’s snoring has also reduced makes us even happier!

Thank you for sharing your experience with us and for your kind support. We’ll be very happy to welcome you again whenever you decide to get another pillow in the future.

Best regards,
Your PillowDaddy Team

Rated 5 out of 5 stars

Comfy and no snore pillow

I have now slept on this pillow about a month.
This pillow, though shaped really weird, feels great.
I don't toss and turn, and best of all, I hardly ever snore.

April 4, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Bob,

Thank you so much for your wonderful review and positive feedback.

We're truly delighted that you're satisfied. Feedback like this means the world to our team and motivates us every single day.

We hope you continue to enjoy your PillowDaddy product.

Sincerely,
Your PillowDaddy Team

Rated 5 out of 5 stars

Great pillow

Great pillow! First time in years that I can finally sleep through the night. A great buy.....

May 3, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Janet,

Thank you so much for your wonderful review and positive feedback.

We're truly delighted that you're satisfied. Feedback like this means the world to our team and motivates us every single day.

We hope you continue to enjoy your PillowDaddy product.

Sincerely,
Your PillowDaddy Team

Rated 3 out of 5 stars

Pillow seems to be sturdy

Pillow seems to be sturdy. Felt kinda awkward the first few nights, but that is to be expected when not used to it. The cover that I ordered does not fit at all, too small. As others have stated emails are in German and I can't read them to know what their reply is saying.

April 13, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Greg,

Thank you for your detailed review and for sharing your experience with the PillowDaddy. We’re happy to hear that the pillow feels sturdy and that you’re giving yourself time to adjust to it, as it can definitely feel a bit unusual during the first few nights.

We’re very sorry to hear that the cover you ordered does not fit properly and also apologize for the inconvenience regarding the German emails. We completely understand how frustrating that can be. Your feedback is very valuable to us, and we will continue working on improving our communication and product experience for international customers.

We hope you’ll continue to enjoy more comfortable nights with your PillowDaddy.

Best regards,
Your PillowDaddy Team

Rated 5 out of 5 stars

The first night I used the pillow is…

The first night I used the pillow is the first night I've slept through the night without waking up. The first time I've done that in years. I love my pillow and have recommended it to friends.

April 18, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hallo Christa,

Vielen lieben Dank für deine tolle Bewertung und dein positives Feedback.

Es freut uns wirklich sehr, dass du zufrieden bist. Genau solche Rückmeldungen bedeuten unserem Team unglaublich viel und motivieren uns jeden Tag aufs Neue.

Wir wünschen dir weiterhin viel Freude mit deinem PillowDaddy Produkt.

Mit freundlichen Grüßen
Dein PillowDaddy Team

Rated 1 out of 5 stars

I ordered pillows 2 weeks ago

I ordered pillows 2 weeks ago. They advertise 6-9 days and not business days. I’ve emailed the service center several times saying that I haven’t got any confirmation, any eta, nothing and all I get every time is the same automated message. I still haven’t heard anything and they’ve got my money. Impossible to get a hold of anyone. I give it bout 2 more days and I dispute and get refund. I did btw get the mail protection as well. Freaking ridiculous
RE: your reply-
That’s the same exact email you keep telling me to contact and it’s the same exact automated reply

March 31, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello,

We’re really sorry that this has happened – we completely understand how frustrating it must be not to receive any confirmation or updates, especially after waiting this long.

This is definitely not the experience we want for you, and we sincerely apologize for the inconvenience and the lack of communication so far.

Could you please email us again at info@pillowdaddy.de? We’ll make sure to personally look into your case and take care of this as quickly as possible.

Thank you for your patience, and again, we’re very sorry for the trouble caused.

Best regards,
Your PillowDaddy Team

Rated 1 out of 5 stars

1 star is better rating than deserved

1 star is better rating than deserved. Ordered pillows. Stated order # & tracking would be sent. Appeared on bank statement March 3, 2026. Never received ANYTHING! NO order #, NO tracking #, NO pillows!! Ordered to help my family & myself....I will withdraw this complaint if I get the order or my money refunded!!!

March 3, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Hello Leta,

We’re very sorry this happened – this is absolutely not the experience we want you to have, and we completely understand how frustrating this must be.

We have tried to locate your order using the name “Leta Combs,” but unfortunately we were unable to find any matching details or contact information in our system.

Could you please email us again at info@pillowdaddy.de
with any details you may have (such as the name used for the order, date, or payment reference)? We will look into this immediately and make sure you receive either your order or a full refund as quickly as possible.

Again, we sincerely apologize for the inconvenience and truly appreciate your patience while we resolve this for you.

Best regards,
Your PillowDaddy Team

Rated 1 out of 5 stars

It not what is being advertised.

When I rest my head it sinks in like a wet sponge.

March 1, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Dear Edward,

a pillow that doesn't provide the right support is not the experience we want for our customers.

Please contact us at info@pillowdaddy.de with your order number – we are committed to making this right, regardless of what has happened so far.

Warm regards,
Your PillowDaddy Team

Rated 5 out of 5 stars

Wonderful Product

Quick, expedient service, and a product like none I've ever experienced. I don't remember the last time I've slept as well as I have been since my pillow arrived. It's wonderful.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

For the first time in months I wake…

For the first time in months I wake every morning without a sore neck! It has been an amazing addition to the bedroom. I only wish I hadn’t waited so long! Thank you for this daily, nightly, zen experience!

February 18, 2026
Unprompted review
Rated 3 out of 5 stars

No idea what this means.

I like the pillow, but there are no instructions, and the care instructions are not in English.
To use it, I’m trying to position the pillow as in the photo, which is not very clear. And, I purchased extra covers, but care instructions are not printed in English anywhere on them or the packaging they came in.
Even this review is in another language, (German???)

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Dissatisfied with these pillows

I purchased 2 of these pillows and find them very uncomfortable. Website was in English and said money back guarantee. All emails after were in German. i wish to return them and can’t find any contact information. If I don’t get any response I may need to dispute with credit card company.

January 16, 2026
Unprompted review
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Reply from Shop Pillowdaddy

Dear Pamela,

receiving follow-up emails in German when the website was in English is not the kind of experience we want for our customers.

Please contact us at info@pillowdaddy.de with your order number – we are committed to making this right.

Warm regards,
Your PillowDaddy Team

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