Alpenfaser logo
Visit website

Alpenfaser Reviews 

1,801
•
TrustScore 3.5 out of 5

3.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Bei Alpenfaser glauben wir, dass die schönsten Momente oft die einfachsten sind. Genau dafür entwickeln wir hochwertige Musselinprodukte, die Komfort, Qualität und zeitloses Design vereinen. Unser Ziel ist es, Produkte zu schaffen, die einen viele Jahre begleiten und Ihren Alltag ein Stück gemütlicher machen. Die Zufriedenheit des Kunden steht dabei immer im Mittelpunkt unseres Handelns.

Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,801)

1,792 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Myorder was cancelled by Alpenfaser was cancelled by Alpenfaser…

The order was cancelled by Alpenfaser due to the long delivery time. This was not something I wanted in any way; I would have been willing to wait longer.

June 25, 2026
Unprompted review
Alpenfaser logo

Reply from Alpenfaser

Hallo Anja,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns sehr leid zu hören, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir möchten Ihnen gerne weiterhelfen und gemeinsam eine passende Lösung finden.

Bitte kontaktieren Sie unser Kundenservice Team unter elina@alpenfaser.de und erwähnen Sie Ihre Trustpilot Bewertung. Unser Team prüft Ihre Bestellung und den bisherigen Verlauf sorgfältig und wird sich bemühen, die bestmögliche Lösung für Ihr Anliegen zu finden.

Vielen Dank für Ihre Rückmeldung.

Das Alpenfaser Support Team

Rated 5 out of 5 stars

Very pleased with this lymph drainage massage!

I’m happy I bought the lymph drainage massage brush . The first time I used it I definitely noticed my face was not so puffy and I also noticed a glow. The brush also feels just right on the face. It’s a very good product to get rid of water retention and tiredness in the face in the mornings.

February 1, 2026
Unprompted review
Show reviews in all languages. (1,801 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look